Mobile/sync/sign of problem

Similar Questions

• Question Lightroom Mobile Sync

  Hi all

  I think that ultimately, I need help from technical support Adobe, but that throw out there for others who have similar questions.  I've had two different subscriptions with Adobe (don't ask why): (1) monthly subscription to the photographer who included Photoshop Lightroom and Photoshop CC, and (2) a single subscription to InDesign.  I obviously should have bought the full suite of CC knowing what I know now.  I noticed the Black Friday sale before Adobe offered and contacted support by chat for 1) cancel subscriptions for both above and 2) replace them by a subscription to subsequently complete CC I thought allowed access to all Adobe applications.

  When I run Lightroom in my identity plate area, I try to use Lightroom Mobile sync (worked until I canceled my photographer package) and am currently get a message that my laptop Lightroom has expired and cannot perform the synchronization between the Office of Lightroom and Lightroom on iOS.  When I connect to my account on the Adobe Web site to watch to see what subscriptions I active, I show two lists: (1) my newly acquired Creative Suite of cloud and the package of 2) my expired photographer listed have expired.

  Yet once again, I expect that the full suite of Cloud Creative should have allowed me to synchronize Mobile with Lightroom.  Instructions for Lightroom syncing seems to indicate that this is the case (screenshot below).  All advice appreciated words.

  Thank you!

  

  Hello

  The problem has been solved since the back-end, could you please sign out of Lightroom and then sigh, LR mobile should work now.

  Concerning

  Rohit

• Lightroom for mobile sync shows do not all files

  Hi all:

  I use mobile sync between my iPad and iMac. When I open Lightroom on laptop brand new and connect to my Adobe account, I do not see a synchronized catalog. There is just an empty catalog. My iMac and my iPad see content synchronized and seem to sync whenever I edit collections. However, the computer laptop do not, despite the fact that, on this laptop:

  • I am connected to my account Adobe CC (in the menu at the top of the left page of the LR window and creative cloud)
  • Lightroom Mobile Sync is on.
  • I'm connected with my Adobe ID in the Lightroom preferences with my correct ID from Adobe.

  Attached screenshots.

  I had the same problem on another laptop I have owned. (Today), I recently bought a new laptop and installed LR on it, meet a former and authorizing a new. The exact number of devices present in my Adobe account online as does all my happy mobile. If anyone has any ideas, I would be grateful. Thank you.

  What Miss me?

  Fix.

  Just because laptops are mobile, which in itself does not classify them as Mobile Devices. You can see the contents of specific collections of synchronized to a catalog on mobile devices like Android devices, iPhone, and iPad.

  This catalog can reside on a laptop or desktop computer. Technically there is no catalog "Mobile".

• Mobile Sync slow or blocked on Lightroom CC 2015.5.1

  After that last LR CC Office Update mobile sync is incredibly slow.  I had at least 1 photo (currently 6) 'stuck' in harmony for weeks, but it seems to never end.  Impossible to find exactly which photo it is or I would simply he remove it from the library. Called support Adobe and thought that they fixed (after almost an hour on the phone) by removing finally the sync.lrdata file, but never finished re-synchronization. For what it's worth, my iPhone and iPad LR mobile customers seem to complete sync very well... desktop is the only one that is stuck.

  I found a few guilty by doing a Visual search through 2500 + photos in sync, looking for the symbol «...» ». Simply, I removed these images and imported back to LR. But have not been able to find the last few images stuck using this method.

  Any suggestions would be greatly appreciated.

  I found some synchronization problems as what I was able to solve of the following way:

  1. use your web browser to go to lightroom.adobe.com - make sure that you are connected to your Adobe ID

  2. look in your photos and see if any have a completely black thumbnail.

  3. delete these photos in the web interface.

  4 go back to LR on the desktop and synchronization. Synchronization must complete.

  5. open LR Mobile on your mobile device again and let it sync if necessary.

  Repeat as needed until all the photos are properly synchronized.

  Mike

• Lightroom Mobile Sync, showing the old Adobe identification code

  After changing my ID account Adobe Adobe. Lightroom Mobile Sync still shows the old ID even after the vocals with the new ID and try reinstalling the app does not solve the problem. This problem is on several Mac and Windows computers and even on the Lightroom iOS app.

  Your problem should be fixed now. There was a problem of configuration at the end let me know how it works.

  -

  Guido

• Could someone please tell Adobe programmers to give the possibility to remove ' home, tools, documents, learn Adobe icon, link icon Mobile and sign in "from the Acrobat Reader toolbar.

  Could someone please tell Adobe programmers to give the possibility to remove ' home, tools, documents, learn Adobe icon, link icon Mobile and sign in "from the Acrobat Reader toolbar.

  Even assuming that we could achieve these programmers they don't make decisions like that, do marketing.

• Lightroom for mobile sync with old catalogue?

  Hello

  I been using Lightroom since version 2, but are just now digging in my main computer editing, that's why I hope to support with the following:

  I use Lightroom CC on my iMac. That's where I also my main drive store my catalog (I only use a single catalog for all of my photos).

  Now, I have learned more about mobile Lightroom and find it very useful, or so I thought. Of course, it's nice to share intelligent previews with my iPhone and iPad, but I want edit files with my MacBook while I'm away from my main computer.

  While I read on Dropbox as possibility of synchronization, I find this is much easier, as the copy of my catalog files. As a result, I simply copied the catalog on an external hard drive, which is now connected to my MacBook. Since this is the 'same' catalog, Lightroom mobile syncs everything beautiful. The changes that I did also appear on my iMac.

  Now my question:

  I can just let this copied and finally old catalog on my external hard drive and synchronize only via mobile Lightroom? I don't care much more editing Smart surveys that have been synchronized via mobile Lightroom. My thoughts: since I work on the synchronized files, no matter how 'old' catalog is that I use. Previews will be always up to date.

  Is this correct or am I missing something?

  Looking forward to your experience and your thoughts on it.

  Greetings

  fumoyofu

  I quickly read your messages, and while it seems useful, I need offline. Have not written it yet, but I travel a lot and want to change the 12 years and + flight hours I find myself regularly.

  Appreciate if this thought and your entry.

  Edit:

  I have install a 2.5 hard drive "(1 to) to contain my catalog and all the photos are now imported with smart insights." This way I can edit on the go, without wearing my tough guys around.

  Not a great solution, but one that will work for now.

• Why Lightroom 5.6 stopped mobile sync with Lightroom?

  All of a sudden Lightroom 5.6 stopped mobile sync with Lightroom. I created 3 new collections that I need to sync... and Lightroom for desktop computer is just sitting there saying sync 28 pictures (of which there are 39 to synchronize) and their synchronization does not despite being connected and saying sync is turned on.  What is going on?

  Could you try to delete the sync.lrdata file, and then restart LrD. It would restart/refresh sync (metadata only).

  Remove the Sync.lrdata can solve everything that is the question.  Or, at least, could trigger to reproduce. So to remove the Sync.lrdata start Lr and wait until he either synchronize or gets stuck again and creates a new diagnostic log that can at this stage we hope to provide some clues.

  You can find the file sync.lrdata here:

  On Mac, it's to /Users/Library/Caches/Adobe/Lightroom/Sync Data / Sync.lrdata

  On the victory, it would be in C:\Users\\AppData\Local\Adobe\Lightroom\Caches\Sync Data\Sync.lrdata

  You can trigger the journal diagnostig through Desktop LR-Mobile with Lightroom > preferences, and when you hold down the ALT key, you will notice a diagnostic log button to generate

  Please send me a journal diagnostig Desktop LR - better as a private message with a downloadable dropbox link.

  BTW. Are there listed in Lr Desktop Sync errors?

  Thank you

  Guido

• Application error mobile sync in test android app

  Hi all
  
  I installed Oracle Mobile Server in windows XP
  and installed the mobile client and synchronize using the file msync.exe and I got the success of sync message, until his works well.
  Then we import oracle mobile sync sample application in eclipse sdk android.
  
  When I go to run the application in the emulator and asking his username and password and the URL of the server.
  We received the error like "error: internal error has occurred (see the cause)" after hitting 'Sync' button.
  
  --
  Thank you
  Dipak.

  Hi Dipak,

  "Error: internal error has occurred (see the cause)" after hitting 'Sync' button.

  This, to remove the Manager of MCDA android virtual devices. And create new virtual device-online targer 1.6 Manager (level 4 of the API).

  Try the above parameters and run your application in the new virtual device manager.

  In user Mobile Sync App your http://: as your server url.

  Thank you

• Adobe Lightroom Mobile Sync problem / Collection do not sync but the pictures already online

  Hello

  I have been using lightroom for 1-2 years now after moving to Aperture (already used on the PC for a week). I have about 140 000 pictures and videos on it, of which 95 000 are on lightroom mobile (apparently 90 videos online).

  I love it and I'm frustrated with these 'X Sync photos' on the left. Usually, I had some left of synchronization and collections quickly get photos online, but this isn't the case. I now have 3000 + photos waiting for synchronization (for the most part by adjustment for the photos I guess) and 1 new collection that I created yesterday evening (as there are 10 h) that contains previously downloaded photos no doubt only (and which are online) are simply not showing on my iphone Mobile with Lightroom or the web interface.

  What are the proposals? Can I send a diagnosis form to Adobe to watch? Please do not suggest to remove the file from .ircat to computer synchronization, did before and what I see on the forum is simply not helping issues in sync, I also check the web interface, but I almost 100 000 pictures I looked more later thousands (when I imported all was synchronized) and no. blackened photographs.

  I want to use Lightroom Mobile as much as possible, but it has a lot of problems or is so slow (by the way, I have 50Mbps download and download 5 Mbps). Sometimes, nothing moves for days.

  I'd love to send you any diagnostic file that you want to solve this problem. Really a concern when it should be a smooth experience.

  I think Lightroom should include at least a list of photos that are being synchronized for troubleshooting purposes. This seems to be a common question "X photos not sync for days or stuck.

  
  Best regards

  The f

  Hi Jeff,

  When you do a new collection in Office LR I select generally all the thumbnails in this collection and build smart preview on the fly. In the menu: click on library > Previews > build intelligent surveys. I score then the collection for synchronization, and which seems to speed things up. Give it a try.

• Do sign in error for LR Mobile sync to desktop LR5.4

  I just updated the LR Office at 5.4 and downloaded the Adobe LR approx. fine Signed in to the application. When I try to connect enable synchronization on the desktop, I get the error message ' Lightrrom has experienced unexpected from a sign of failure. " Please try again later. (try to index a nil value) ».

  Of course, I'll try again later, but someone else getting the same message?

  Thank you

  Thanks to everyone who reported this and have worked with us to solve problems.

  Here is the official solution / workaround for this problem:

  http://helpx.Adobe.com/Lightroom/KB/error-unexpected-sign-failure-occurs.html

• Windows Mobile Device Center synchronization problem

  I recently developed a problem syncing my phone Windows Mobile 6.1 with Vista 64-bit Home Premium WMDC.  I would appreciate any idea or a reference to help me solve it.  I'll give you only a capsule summary chronological here to keep this short note.

  -There are synchronization three weeks was normal.  No change in system done other that what is described below.
  -Signed with the local provider (Comcast) for Exchange and Sharepoint hosting services.  They ran an installation script that changed by the Outlook 2007 adding the exchange server profile and who knows what else.
  -Phone sync is no longer with the PC; only with their Exchange Server.  They claim that they did nothing to make (their inventory of skills for Windows Mobile does not exist).  WMDC still sees the phone as a guest.
  -Spent the weeks then 2 + talk with Comcast level 3 troubleshooting, manufacturer (HTC) phone and cellular service provider (Sprint).  All to various help desk levels.  I spent a lot of time searching for answers on various blogs and other credible sites for answers.
  -Journal of phone calls said that the error is 0x8503001f which says that my profiles are out of sync.
  -One of these help professionals tells me its something to do with my user.sdf file.  This file is not present on my PC.
  -Sent in notice of cancellation to Comcast, which is still in the queue for processing.
  -Sprint technical support abandoned and sent me a replacement phone.
  -New phone has the same problem.  The problem is clearly with WMDC, file or a registry problem.  Utilities that I find on the internet for the problem works only with 32-bit operating system.
  -J' tried to uninstall and reinstall WMDC and the other fixes I found on TechNet and other Windows Mobile sites.  Nothing works.

  I'm not a developer, but I'm a power user who is used to run organizations, so I'll have intelligent conversations with these people.  They are perplexed and so I am.

  For the support of your manufacturer or your mobile operator, see the following link: http://www.microsoft.com/windowsmobile/en-us/help/more/mobile-operator-device-manufacturer-links.mspx

  Help the community forum of Windows Mobile to go to: http://social.microsoft.com/Forums/en-US/category/windowsmobile/

  David
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• BlackBerry Smartphones Google Contacts Sync Curve 8310 problem

  Hi all

  I managed to solve the problems that I had with the calendar synchronization, then learned recently I had no newer OS BB (4.5 as I write this) or the most recent Google (0.5.13) sync software. My carrier is ATT/Cingular in the U.S.

  So I updated both and changed my blackberry because the old one was dropping calls.

  The blackberry curve 8310 seems now to start the sync really well. It allows to synchronize the calendar, go to contacts, is done according to two-thirds (2/3) to the progress bar, then fails. The message is last sync failed

  Please try again later, if the problem persists try sync siging and signing in.

  I check under Advanced options seem to allow everything. My TCP also seems ok.

  Please let me know if there are solutions or messages to help me.

  Thank you

  Hello. Maybe someone out there is having problems, I had.

  I solved it, or so it seems.

  It has not been easy. I almost pulled my hair thought of possible solutions.

  Here is what seems to make the difference:

  Uninstall the google sync application.

  Clear the address book app on dektop manager (you must save it 1)

  Pull the battery (wait 30 seconds, replace the battery).

  Reinstall the application.

  Remove the battery (wait 30 seconds, replace the battery)

  Reset the permissions. (menu, click on delivery to zero permission options)

  Then manually select "allow".

  Make sure everything is set to allow

  Opening of session. I used my full @gmail address.

  Reset the permissions again.

  Sync. Has worked for more than 3,000 contacts.

  A took a while (a long time), but the synchronization succeeded

  We'll see if it holds.

  I kept refreshing the desktop during the long initial synchronization manager to ensure that the contacts were added. Don't know why my 3600 contacts on Google, only 3520 synchronized on the BB.

  I hope that no one falls by the frustration that I did.

  Good luck

• Lightroom Mobile sync is unusably slow

  Synchronization performance Mobile LR is almost unusably bad.  Is there a way to improve this?

  I tried to synchronize the 2000 pictures of my iPhone 6 s + LR Office.  It has been three evenings of babysitting this process, and it's even lower to half way through.  I'm on the last iOS10 and iCloud as library lit.  Using the latest versions of LR (2015.7 CC on desktop) and 2.5.2 on iPhone

  Three key questions:

  • LR Mobile used 6.04 GB of space
    (and I had not quite free, so synchronization kept at a standstill until I manually deleted important applications)
    
    I think LR do not use this extra space - I take lots of photos and keep that much free space.
    
    
  • Download happens only when LR Mobile is in the foreground
    When the lock screen comes up or I going on apps, pictures stop sync'ing
    
    It's annoying seriously - many other applications photos most popular have had reliable background downloading for 3 years.
    
    
  • Download speed seems to slow down unexpectedly
    I expect my office to receive the file as fast as my local Wifi network can manage (i.e. at least one photo per second)
    Instead, it looks more like a photo every 10-20 s
    
    I agree with Creative cloud being finally compatible - I want to have these photos ready to change it as soon as POSSIBLE.
    
    This seems almost reasonable if LR Mobile Download the full resolution of iCloud photo library, then re - download to CC and then download to the desktop.  Almost.
    Download my internet connection usually at 50Mbps speed tests / 10 Mbps upload.
    
    But add the speed of slow synchronization as well as the synchronization does not not in background, and it's kind of a show stopper.
    
    

  I like the idea of having my phone automatically synchronize with LR Desktop.  The magical promise sounds so much better than to have to remember to manually import photos; However, in practice, creative cloud synchronization does not seem to work pretty well.

  Hi Bryanc,

  Thanks for the detailed thread.

  I think the problem is the lack of space on your Phone.Check how much space looms as being available in Lr App.

  It is planned to Lr mobile to take a maximum of 10 dry to synchronize each image that it's the full Res DNG(if opted) sync.

  Frequently asked questions about Lightroom for mobile and Lightroom for Apple TV

  Also move this thread to Lightroom for Apple TV & mobile

  Kind regards

  Assani

• Mobile sync Lightroom files

  I organize all my iPhone per month 6plus photos, and then synchronize them with mobile office via lightroom lightroom (please let me know if you have a better way to save photos).  I had a lot of problems with synchronization stuck.  In the past, I deleted the file sync, disconnect and connect back, deleting the collection, uninstall the application.  But this time, none of them works.  My office is showing 10 to be synchronized, and blocked to 309 to download mobile.  I spent almost all day trying different things without success.

  In addition, another question.  The collections that I created are displayed as separate collections on the cloud of lightroom, but it seems to be in a huge collection on the desktop.  Is it possible to synchronize the individual collection on the desktop?

  Thanks in advance!

  Hi lulut,.

  We recommend the workflow in the face.

  First, import images desktop > once the import is finished, add images to their respective collection (according to your choice)

  > Synchronize the mobile collection to Lightroom and make any changes.

  Following the workflow that above, you have all your images saved on the main machine and you use your mobile phone only for editing.

  Hope that helps.

  Kind regards

  Mohit