Model of disc Blu - Ray Sony BDP-S390

I have 2 of these apparently now obsolete (bought 3/132) which simply ceased to connect to Netflix. The message says only: "unable to connect".

I tried to unplug the power supply without success. Previously, they worked very well.

Would appreciate any help.  Thank you.

I was also getting the problem of "a network error occurred" on my BDP-S590.

I have read many solutions complicated this same question in this and other threads. And so I tried the very complicated (manually setting IP and DNS) proposed solutions without success.

I went to http://esupport.sony.com and used the Chat feature. "Levy" was good enbough to do this VERY simple solution:

1. turn off the Blu Ray player

2. unplug the power cord of the player blu - ray of the socket.

3 plug the power cord into the power outlet.

4. turn on the blu - ray player.

5. check if the problem is resolved. (It was for me).

Hope that helps...!

Tags: Sony Products

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