Model of HP laptop 15 15-d038dx: some keyboard does not - model 15-d038dx

I spilled coffee with coffee (a sugar) dye on my computer laptop keyboard the other day and now some of the keys (t and y for example) no longer work.

I tried to disassemble my laptop and clean the keys if possible, but I can't understand how to access the keyboard. Is their a video or written instructions on how to do it?

If cleaning does not work, I want to just replace the keyboard, but I'll still need to know how to access the keyboard. Help, please.

Thank you!

Hello @DaMiEd,

Thank you for visiting the HP Forums! A place where you can find solutions for your problems, with the help of the community!

I read your post about the problem of keyboard and wanted to help you!

You can consult the following guide to help you with the removal or replacement of the keyboard:

HP Notebook 15 PC Maintenance and Service Guide (Chapter 4, 62-68).

Please let me know if this information helps you solve the problem by marking this message as 'accept as Solution' , this will help others easily find the information they seek.  In addition, by clicking on the Thumbs up below is a great way to say thank you!

Have a great day!

Tags: Notebooks

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