Model of HP laptop 15 15-d038dx: some keyboard does not - model 15-d038dx
I spilled coffee with coffee (a sugar) dye on my computer laptop keyboard the other day and now some of the keys (t and y for example) no longer work.
I tried to disassemble my laptop and clean the keys if possible, but I can't understand how to access the keyboard. Is their a video or written instructions on how to do it?
If cleaning does not work, I want to just replace the keyboard, but I'll still need to know how to access the keyboard. Help, please.
Thank you!
Hello @DaMiEd,
Thank you for visiting the HP Forums! A place where you can find solutions for your problems, with the help of the community!
I read your post about the problem of keyboard and wanted to help you!
You can consult the following guide to help you with the removal or replacement of the keyboard:
HP Notebook 15 PC Maintenance and Service Guide (Chapter 4, 62-68).
Please let me know if this information helps you solve the problem by marking this message as 'accept as Solution' , this will help others easily find the information they seek. In addition, by clicking on the Thumbs up below is a great way to say thank you!
Have a great day!
Tags: Notebooks
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-----------------------------------------
Validation of Windows data-->
Validation status: invalid license
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Validation caching Code online: n/a, hr = 0xc004f012
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Office details:{F20B4B72-1308-45BE-8F90-95E91A3F0AAF} 1.9.0027.0 6.0.6002.2.00010300.2.0.003 x 64 *-*-*-*-6CJ97 89583-OEM-7332157-00211 2 S-1-5-21-923204104-223683984-168055983 Acer Extensa 5630 Phoenix Technologies LTD. V1.30 20090319000000.000000 + 00070333507018400FA 0409 0409 US Mountain Standard Time(GMT-07:00) 0 3 ACRSYS ACRPRDCT 109 Content Spsys.log: 0 x 80070002
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N/A--> HWID data
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N/AActivation 2.0 data OEM-->
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FACP INTEL CRESTLNE
HPET INTEL CRESTLNE
START PTLTD $SBFTBL$
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