Money from HP

I have to admit that I had a HP Envy lemon.  Since we have out of the box this computer never worked right.  I spent over 100 hours to talk to HP technical support.  They have been great, but as soon as we solve a problem I have start to experience another.  All once, I wanted to do was to print a coupon for popcorn from a local theater, and after 2 hours on the phone, we did.  I want my money, but Amazon says that he passed their time of return.  Have I not a prayer to recover my money at HP?  I know they are a good company, I had multiple computerd HP in the past, but I don't know who to call.  I return the computer to them for repairs, but at this point, I hope I never see this nightmare.

Hello

Thanks for posting in the Forum from HP Support.

I regret the problems that you have experieniced.  Please, note that I informed the appropriate people and you can be contacted in private closed in the following days (here in the forum). Be patient.

Thank you for your confidence in HP!

Tags: HP Desktops

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