Movement of scroll work does not correctly

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• Jumping cursor, sporadic and touchpad doesn't work does not correctly for HP envy 15

  Hello

  I had my HP ENVY 15 t-q100 CTO Notebook PC in September 2014. It has 8.1, 64-bit Windows. For the first few weeks of use, I don't have any problems. Then, I started having occurrences more problems of cursor/touchpad to the point where it happens all the hours of use (not a problem of external mouse):

  Jump around on the screen (a few millimeters in inches).

  Move per increment on its own without me anywhere near the laptop (usually spazzes left).

  Does not allow scrolling functions / normal touchpad when problems are happening.

  Works as if I am holding down the click button while I try to move it - mostly frustrating when I make the important work.

  At random click things that I try to move it.

  Here's what I tried to do to fix this and did not work:

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  Update driver (no update available).

  Reset the device (works for a minute or two).

  Reboot (I do it everyday anyway).

  Reduce the speed of the cursor and other mouse options offered online.

  I've seen similar problems for the HP Envy 17 and other laptops, but no real solutions have been proposed. Please help me with this problem.

  In January 2015, I received by mail, a brand new Envy 15 t-q100 purchased HP's official website. Packaging and the laptop is here Mint (aesthetically speaking). That being said, I had the exact symptoms described in this thread since the first day. With a replacing synaptics driver, I was able to stabilize the mouse enough to effectively use the tool 'curve of pressure. " Then, I determined that it was in fact a hardware problem. I noticed that from time to time, the "animation" icon would indicate that pressure is applied even if I wasn't touching the laptop. If I applied pressure by pressing or stirring on the basis of the Palm, would stop the pressure indication and use mouse returns to normal. However, this problem gradually went from bad to worse, and finally the touchpad does not have all together. Firmware and BIOS flashing helped before, but has been either nothing change.  I debated on referring to HP for repairs under warranty, but after having to wait a month to get this unit in the first place, in addition to reading all these horror stories of people coming back a semi destroyed unity and always faced with the same symptoms, I was ready to fight against myself. so, I found a source replacement nine track want pads 'zone of control '. Ninety-nine percent sure that I had a defective keypad, I bought P/N "761210-001" to "parts_direct101" for $59.95 ebay seller. Disassembly, I discovered that one of the screw mount for the pad was loose (this may have contributed to the problem). I decided to replace the pad in any case. Finally. No more glitches. After months of experimentation and reading these forums, I have now a mouse working 100%! It's been more than 2 weeks now, since I replaced the touch pad and still no problems! I use my laptop 3-4 hours per day. I always use the synaptics driver installed replacement from "dpinst.exe" found in the x 64 folder downloaded directly on the website of synaptics 'uncompressed'. I have not tried to update with windows update again. Just happy to finally have a mouse to work on this beast of a machine. I'll keep you all posted if this problem will never return. With regard to the absence being automated support generic responses to "Customer Service" aka HP, I guess HP has accidentally put on a bad batch of caterpillars and they simply cannot 'afford' parts, labour and logistics to issue a notice of recall of this magnitude! Unfortunately, this laptop must be completely disassembled to replace the touchpad. I would NOT recommend this fix if you feel that it is beyond your skill level. Instead, call the HP technical support and insist that you have received a unit with a defective keypad. I hope this helps!

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  Hello

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