Moving files to BB for laptop

My BB is connected to my laptop via a USB cable. I have some videos on my BB I would switch to the laptop, but when I try he wants only to move the files to the portable computer for BB. What should I do for this u-turn?

Hi Lesley Kay,.

1. you have the Blackberry Desktop Manager software loaded on your computer?

You can consult the following Blackberry support article and check if it helps to transfer the videos on your computer.

Import new photos and videos to your computer automatically when you connect your device

You can visit the following link to download Blackberry desktop manager

http://us.BlackBerry.com/apps-software/desktop/mediasync.jsp

Hope this information is useful.

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