Mrs. mouse software keyboard XP and wireless both cause popups

MS wireless mouse and the software keyboard XP that both make the pop-up windows that says that their non-plug-and-play drivers have not passed test of Windows Journal EACH time my laptop Toshiba is started. The mouse and keyboard work just fine, even though the software has been removed via Control Panel.

Hello

·        What is the model of your mouse and wireless Microsoft keyboard?

·        Since when are you facing this problem?

·        Remember to make changes to the system?

·        Where did you download the drivers from?

Maybe it's that the drivers you are using are not signed. There is a huge difference between self-signed pilot and a pilot signed WHQL.

Signed drivers WHQL (Windows Hardware Quality Labs)- Labs provide various test suites for hardware and software including suites that allow pilots to test devices and "signed". A pilot "signed" is considered stable and ready to be used on a specific operating system such as Windows XP and Microsoft allows the seller to claim that it is "designed for Microsoft Windows XP. Products that meet the compatibility requirements are also allowed to display Windows logos on the packaging of the product, advertising and other marketing material, which indicates that the product meets Microsoft standards and that the product has been designed to work with the Windows operating systems.

Trouble of self-propelled PODS are like false drivers and are not the signatures are not recognized by Microsoft.

I suggest you follow the steps mentioned din the article given below to check if the drivers you are using are signed or not.

How to check the unsigned in Windows XP device drivers

http://support.Microsoft.com/kb/308514

You can see the article mentioned below.

Pilot test Plug-and-Play

http://msdn.Microsoft.com/en-us/library/dd450398.aspx

I suggest to download the latest drivers from the Microsoft website and install it on the system and check if the problem persists.

http://www.Microsoft.com/hardware/downloads/default.mspx

Thanks and regards.

Thahaseena M
Microsoft Answers Support Engineer.
Visit ourMicrosoft answers feedback Forum and let us know what you think.

Tags: Windows

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