MS touch mouse driver
Hello
There is a dedicated team that treats Microsoft Hardware problems, I suggest you to contact them.
Consult the following link:
How to contact Microsoft if you have questions about your hardware device
http://www.Microsoft.com/hardware/en-in/support/contact-us
I hope this helps!
Tags: Windows
Similar Questions
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Microsoft arc touch mouse driver does not
Hi I just bought the Microsoft Arc Touch mouse for use with my MacBook Pro running Lion 10.7.4
I have the driver installed and configured to my liking mac. What I notice is that the pilot/driver settings are not load at startup. If I leave the usb dongle is plugged in, the mouse preference pane Microsoft thinks that no mouse is connected. Once, I unplug and re - plug the dongle as load immediately the parameters and functions of the mouse properly.For the mouse be usable, I always unplug and re - plug in the usb dongle. Is it possible I can do these settings load?Hello
The question you have posted is associated with Mac and would be better suited to the apple Mac community. Please visit the link below to find a community that will support what ask you:
https://discussions.Apple.com/community/notebooks/MacBook
You can also contact the Microsoft hardware device support for assistance:
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Microsoft Arc Touch Mouse scrolling problem
I have a Microsoft Arc Touch Mouse. My problem is that when scrolling in the way of my index finger on the metal band, the page scrolls down, as it should, but then maintains a 'click' - same supplement with my index finger lifted well clear of the Strip. This makes the reading of documents and emails a total boredom. You reach the next starting point and the cursed thing jumps on another paragraph or two. The driver is up-to-date. The mouse is absolutely clean and the dirt and dust are not issues. It's time to take this mouse has a few miles of the coast to see if it floats? If anyone else has experienced this? It would be great to fix because it's an uncomfortable thing to hold and I really like the way that batteries are registered by "flattening" of the mouse after use in order to turn it off. Any advice would be welcome. Frustratedly, David, NZ
Hi David,
· Did you do changes on the computer before the show?
Follow the steps in the article.
The problems with the mouse button or scroll the parameters
Note: After completing the steps in the clean boot troubleshooting, follow step 7 the link to start the computer to a Normal startupmode.
For reference: failure response troubleshooting wireless keyboard or mouse
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How can I get my mouse to grab things without having to click on the buttons, if I have the touch mouse on my laptop?
You will need to go to the control panel > hardware and sound > mouse and see if the settings for the mouse pad have a function called "Tap-to-click" or something similar in the description. The exact name of this feature differs depending on the manufacturer of the software for the mouse.
If you do not see this option to be available, you will have to probably go to the support site for the manufacturer of your PC and download the latest drivers for your model computer mouse pad and install. Once installed, go back to the mouse settings in the Control Panel, where you will most likely available additional settings after the driver installed. I hope that the "Tap-to-click" function will be available to turn on or off.
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No error detected Microsoft Arc Touch mouse mice
Hello, I have trouble getting my new arc touch mouse to be detected.
I had an another arc touch mouse before, but after a few years, it has stopped working. I like the mouse so I decided to get a second. Unfortunately, when I go into the properties of the mouse, he tells me no. Microsoft mouse detected and I can't update my settings to match the way they were with my old arc touch mouse. The mouse is logged and can be used, but the properties and parameters cannot be changed. I tried deleting and reinstalling without success drivers. I read somewhere else that once you plug the USB receiver into a USB port a different Microsoft mouse cannot later be plugged into this port and be recognized? I don't know if that is right, but I just want to get this mouse works the same way the former did before it stopped working.
Any ideas?
Thank you very much for your help.
Hello
Please contact Microsoft Community.
If your computer is having problems with a recently installed device or other hardware, try to use the hardware and peripheral troubleshooting tool to solve the problem. It checks the common issues of interest and ensures that a new device or hardware connected to your computer has been installed correctly.
Method 1
Open the hardware and devices Troubleshooter
http://Windows.Microsoft.com/en-us/Windows7/open-the-hardware-and-devices-Troubleshooter
Method 2: Reinstall the USB controllers.
This method addresses the steps where the USB driver currently loaded became unstable or corrupted.
1. click on Start, type device in the area Manager Search , and then click Device Manager.
2. expand Bus USB controllers. Right click on a device, and then click Uninstall. Repeat for each device.
3. Once complete, restart your computer. Your USB controllers will automatically install.
If your problem still exists, go to the method 3
Method 3: Install the latest Windows updates
This method will install latest drivers for your USB devices.
1. click the Start button, type Windows Update in the start search box, and then click Windows Update in the results pane.
2. click on check for updates. When the scan finished, click optional review updates.
3. click on the check box next to the update, and then click install updates.
4. If prompted, read the license agreement, then click I agree.
5. follow the on-screen instructions to download and install updates.
6. If prompted, restart your computer.
Additional information:
Code 43: Windows has stopped this device because it has reported problems
http://TechNet.Microsoft.com/en-us/library/cc725873 (v = ws.10) .aspx
Hope this information is useful.
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How to configure a silent arc touch mouse on Mac?
Is it possible to configure an arc touch mouse to be 'silent' on Mac?
I see on windows driver there is one such option, but could not find a similar framework on Mac
Thank you
PS: Why is there not a category for the hardware or mac?
Hello
Please contact the Microsoft Community.
I would have you see try contacting Microsoft Hardware Support.
http://www.Microsoft.com/hardware/en-us/support/contact-us
If this does not help, then I would have to have you posting in the communities of Apple.
https://discussions.Apple.com/index.jspa
We know if you need help.
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Getures Microsoft Touch Mouse mouse does not.
Hello
I have problems with gestures not working not not on my newly acquired touch mouse.I fought to get their work when you first install the mouse. / i was not invited to install the intellipoint software when I plugged the mouse in my laptp for the first time. /It seemed to install just the generic driver, which of course gave only the basic features and no multi gesture support.I then downloaded and installed the software intellipoint from MS suite, but who also did not the gesture of support - even after the reboot!I have uninstalled the drivers, reinstalled the drivers, then miraculously appeared to be lucky, and gestures all worked – for a week, then stopped working again? Why this is happening and why the gestures do not work after installing the intellipoint software required? I am now lwft with basic functions and none of the gestures.I tried uninstalling, reinstalling, restart... the mouse would be defective? /It works, but just not gestures. I'm on a Windows 7 64-bit system.Hello
Method 1: check if the required version of the intellipoint software is installed.
http://www.Microsoft.com/hardware/en-us/d/touch-mouse
http://www.Microsoft.com/hardware/en-us/downloadsMethod 2: clean boot the computer and check if the problem persists.
To help resolve the error and other messages, you can start Windows 7 by using a minimal set of drivers and startup programs. This type of boot is known as a "clean boot". A clean boot helps eliminate software conflicts.
Note: follow step 7 to reset the computer to start as usual after the boot process.
http://support.Microsoft.com/kb/929135
Method 3: If the problem persists while you can contact the Microsoft Hardware Technical Support for assistance.
http://www.Microsoft.com/hardware/en-us/support
Hope this information helps.
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When MS will come out with a more precise adjustment of the touch mouse? Specifically setting the sensitivity of touch. Boost rarely picks up the movement, laying my hand on the mouse active options of two fingers with any purpose of me. These two get rather frustrating, one does not work when you want and others work when you don't want it.
It is not MS that controls the touchpad, it is manufacturer of the touchpad that provides the driver for it. The controls are in the mouse control panel applet. I am convinced that the touchpad is a mosochistic device created by evil demons. :-)
A small investment in a real mouse is not a bad idea when you can buy them for as little as $4 these days.
I hope this helps. Good luck.
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Hello
I just upgraded my HP Elitebook 9470 m from Windows 7 to Windows 10. I have the following problems:
1. base system device driver is missing
When in Device Manager, warning sign. Troubleshooting cannot find driver. HP Support Assistant or the other.
Hardware ID are
PCI\VEN_197B & DEV_2392 & SUBSYS_18DF103C & REV_30
PCI\VEN_197B & DEV_2392 & SUBSYS_18DF103C
PCI\VEN_197B & DEV_2392 & CC_088000
PCI\VEN_197B & DEV_2392 & CC_08802. SD card reader not working not
I installed the latest driver (in the HP Web page) see below.
TITLE: Alcor Micro pilot smart card reader
VERSION: 1.7.43.22
SoftPaq NUMBER: SP71725
REPLACESP71304, no
ENTRY INTO FORCE: 29/07/2015
CATEGORY: Driver - storage
SD card reader does not respond when SD card in and causes Explorer to stop working. In addition, whenever I have input SD card, internet (wifi) seems to stop working
3 mouse issues
I installed the latest driver (in the HP Web page) see below.
TITLE: Mouse Synaptics Driver
VERSION: 19.0.12.0SoftPaq NUMBER: SP72041
REPLACES: none, none
ENTRY INTO FORCE: 23/07/2015
CATEGORY: Driver - keyboard, mouse and input devicesLeft stick button behave strangely. When you click to open a new tab in Chrome, it opens several or a - maximizes the window.
4 admin password of BIOS
I tried to install the update from the following BIOS
TITLE: HP Notebook System BIOS Update
VERSION: F.62
SoftPaq NUMBER: SP74061
ENTRY INTO force: 31 October 2015
CATEGORY: BIOS
SSM SUPPORTED: YESSUPPORTED DEVICES: N/A
However, it asks me the password of the BIOS, and I seem to have forgotten. Launching (F7) HP SpareKey, it turns out that my BIOS user has a SpareKey enabled, but the user admin does not work. I'm looking for the BIOS password to install the BIOS update?
I read responses indicating 'Reset BIOS default', or unpower battery CMOS. However, I have a dual boot with Ubuntu which I fear breaking. And I can't afford that as this is the only perfect way to use my laptop (compared to W10).
Any help is appreciated.
Thank you
David
Hello:
You need the driver for the base system device JMicron card reader.
The media JMicron card reader driver allows the card slot multimedia integrated in the laptop models running a supported operating system.
FTP://ftp.HP.com/pub/SoftPaq/sp63501-64000/sp63637.exe
This would be the only issue that I can help you.
You need to contact HP technical support to get a sort of BIOS file they will send you to unlock the BIOS P / w.
I forgot what they call it. Explain the situation... you need to unlock/reset the BIOS password you forgot.
There is a history tab of revision on the file of the mouse driver that displays the newer versions you may want to try...
http://h20565.www2.HP.com/hpsc/SWD/public/detail?swItemId=ob_167606_1#tab-history
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Hello and Hello
I have a PC while HP is since I install my touchscreen 8.1 Windows does not
and I can't find the driver touchsmartIt is for this reason that I appealed to you to help me because I'm not even the only this brand PC with this PROBLEM AND the TACTILE SCREEN and television
Screen touch need DRIVER TouchSmart PC HP TouchSmart 520-1018 en all-in-one, compatible with 64-bit Windows 8.1
Here's the Ref: my PC HELP Please help me
Driver name * * USB hardware TouchscreenIdentifiant-VID_1926 & PID_0DBE and REV_0008 & MI_00
HP TouchSmart 520-1018 en desktop, all-in-one, serial number: CZC2100L4G
Model: H0N17EA
Hewlett Packard Max resolution: screen size 1920 x 1080: 23.1 "(51 cm x 29 cm) Production date: 31/12/2001 Aspect ratio: input type 16: 9 video: digital signal DisplayPort"is its lack and I can't find the download I search the Web without result.
HP Forum, Microsoft forum, Forum Intel people can help me it's incredible that my PC this compatibility issue with 64-bit Windows 8.1 is said to go arriera on Windows 7, I have to buy Windows 8.1 for 119 Euros at Radio Shack, and the seller told me it was compatible with my pc Touchsmart 520-1018 fr.
What a rip off we are selling a PC, software that is not compatible and is capable of people is the manufacturer explained why or how? and help.
Thank you for help or the answersincerely
***********************************************************************************************************
Hello
I United Nations PC all in one HP, is since I install Windows 8.1 my touch screen works like
and I can't find the driver touchsmartIt is for this reason that I appealed to pay you help me I'm like not even the only one that this brand of PC with this PROBLEM of with TOUCH SCREEN AND and TV
Screen touch need DRIVER TouchSmart, PC HP TouchSmart 520-1018 all-in-one, compatible with Windows 8.1 en 64-bit
Here's the ref: my PC HELP me please help
Driver name * material TouchscreenIdentifiant * USB\VID_1926 & PID_0DBE & REV_0008 & MI_00
Computer HP TouchSmart 520-1018 en desktop, all-in-one, serial number: CZC2100L4G
Model: H0N17EAManufacturer: Hewlett Packard maximum Resolution: 1920 x 1080 screen size: 23.1 "(51 cm x 29 cm) date of manufacture: 12/31/2001 of aspect Ratio: 16: 9 type of video input: signal digital DisplayPort"
Its who miss me and I can't pour download I searching the Web without result.
HP, Microsoft forum forum, Intel Forum people can help me this is like not even amazing that my Pc has this problem of compatibility with Windows 8.1 64-bit is told me to come back in arriéra on Windows 7 I buy Windows 8.1 pour 119 Euros at radio SHACK, and the seller my well said it was compatible with my pc Touchsmart 520-1018 fr.What ripoff on sells PCs and software which not compatible son and people is capable of this is company LABELTEX of music why or how do? and accomplice.
Thank you for help or an answer
CDL
Hello
> Shut down the computer and enter the Diagnostic screen
> by pressing the F2 function key during startup
> test the touch screen - if all of the boxes to pass the test problem solved
> before going to this update of pease support HP support and udate it
> so bad u get the opportunity to make a touchscreen test
> issue trouble be solved: bravohelen
Troubleshooting of touch screen in Windows 8
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Microsoft arc touch mouse does not
I bought a Microsoft arc touch mouse last month. It stopped working yesterday. I just replaced with two batteries and its not be turned on.
Can you please let me know where I can fix this?
I went to the transition in the United States two months ago and I bought this mouse from there via Amazon and now I am in India. It is for your information.
Forward to your response.
Thank you
Touhami
Hi Frank,.
Is - this windows vista or windows 7?
Follow the procedure mentioned below article:
Troubleshoot the incidents of the response to the mouse or wireless keyboard
http://support.Microsoft.com/kb/838398
Reply back with more information for you to help
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Replacement of the transmitter/receiver of Microsoft touch mouse
I was using the Microsoft touch mouse for weeks, but unfortunately I lost the USB transceiver, so I went through the Microsoft support page https://support.microsoft.com/en-gb/kb/326246. But his seems to be that the slides of link on this page does not work. How can I order the USB transmitter?
Hello
These should help:
Microsoft Hardware
https://www.Microsoft.com/accessories/en-usMicrosoft Hardware - contact us including the phone numbers of the United States
call the (866) 833-7088. In Canada, call the (800) 876-8533
https://www.Microsoft.com/hardware/en-us/support/contact-usI hope this helps.
--------------------------------------------------------------------------------------------
Rob Brown - Microsoft MVP<- profile="" -="" windows="" experience :="" bicycle="" -="" mark="" twain="" said="" it="">-> -
Where can I get a new nano receiver Arc Touch Mouse?
I have a Microsoft "Arc Touch Mouse" and lost the wireless USB nano-receiver. I can't buy this receiver separately. Can any one help? Where can I buy this USB receiver?
Try Microsoft parts Team:
http://support.Microsoft.com/kb/326246
Tom Ferguson
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Unable to connect blue tooth Arc Touch mouse for Macbook Pro
* Original title: tooth blue Arc Touch mouse
Hello. I am trying to connect the mouse Arc Touch Bluetooth to my macbook pro Mac OS 10.9.5. However, it does not appear in my bluetooth devices. Is someone having a similar problem and has a solution?
Thank you
Hi Michael,
I suggest you link and check if that helps.
https://support.Apple.com/en-us/HT201806
Note: Since you are using Mac OS, you can please check with Mac support for assistance.
If the problem is specific to the material, you can check with hardware support. Check out the link for more information.
https://www.Microsoft.com/accessories/en-us/products/mice/arc-touch-Bluetooth-mouse/7MP-00001
Thank you.
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Compatibility Mac for Mircrosoft Arc Touch Mouse
I'm a Mac OS user who is interested in Arc Touch Mouse from Microsoft. I would like to know whether the mouse can run on Mac or not. The web site (http://www.microsoft.com/hardware/en-us/p/arc-touch-mouse) said that it was Windows 7; However, in the 'Support' tab, there is a software to download for mac (IntelliPoint 8.2). Anyone confirm this issue?
If the Arc Touch Mouse can work on Mac, is there any function become limited?
Thank you in advance.
Hello
Yes, it supports Mac OS 10.4. http://www.Microsoft.com/hardware/en-us/p/arc-touch-mouse#support
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