MSVCR71.dll to %systemroot%\System32

I tried several times to install CSI: Hard evidence, but it doesn't seem to work and I still get this error message

Hello Bobby121,

The Windows Vista Compatibility Center shows CSI: Hard Evidence is compatible with Windows Vista 32-bit, but the status is UNKNOWN for 64 - bit. Since you mention not what kind of computer you have I don't know if this is your problem or not.

There is a version of patch 1.1 which can not be installed. Click here for a link to the UBISOFT Web page.

If the patch does not help, I suggest you post in the Ubisoft forums for assistance to get the game installed.
Click here for a link to the Ubi forums.

I hope this helps with your question.

Sincerely,

Marilyn
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think

Tags: Windows

Similar Questions

  • DLL Global\systemroot\system32\H8SRTmvumrxwnbv.dll

    I tried to download malwarebytes and open it to fix the problem, but for some reason malwarebytes won't open. I tried in safe mode and it still not open. Any help would be greatly appreciated.
    Thank you.

    Hello

    It can be made repeatedly in Mode safe - F8 tap that you start, however you must also run them
    the Windows when you can.

    Download malwarebytes and scan with it, run MRT and add Prevx to be sure that he is gone. (If Rootkits run UnHackMe)

    Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

    Malwarebytes - free
    http://www.Malwarebytes.org/

    Run the malware removal tool from Microsoft

    Start - type in the search box-> find MRT top - right on - click RUN AS ADMIN.

    You should get this tool and its updates via Windows updates - if necessary, you can download it here.

    Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
    (Then run MRT as shown above.)

    Microsoft Malicious - 32-bit removal tool
    http://www.Microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=en

    Microsoft Malicious removal tool - 64 bit
    http://www.Microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495e-94E7-6349F4EFFC74&displaylang=en

    also install Prevx to be sure that it is all gone.

    Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

    Prevx - Home - free - small, fast, exceptional CLOUD protection, working with other security programs. It comes
    a scan only, VERY EFFICIENT, if it finds something to come back here or use Google to see how to remove.
    http://www.prevx.com/   <-->
    http://info.prevx.com/downloadcsi.asp  <-->

    Choice of PCmag editor - Prevx-
    http://www.PCMag.com/Article2/0, 2817,2346862,00.asp

    --------------------------------------------------------

    If necessary here are some free online scanners to help the

    http://www.eset.com/onlinescan/

    http://www.Kaspersky.com/virusscanner

    Other tests free online
    http://www.Google.com/search?hl=en&source=HP&q=antivirus+free+online+scan&AQ=f&OQ=&AQI=G1

    --------------------------------------------------------

    Also do to the General corruption of cleaning and repair/replace damaged/missing system files.

    Run DiskCleanup - start - all programs - Accessories - System Tools - Disk Cleanup

    Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN

    Enter this at the command prompt - sfc/scannow

    How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
    generates in Windows Vista cbs.log
    http://support.Microsoft.com/kb/928228

    Run checkdisk - schedule it to run at the next startup, then apply OK then restart your way.

    How to run the check disk at startup in Vista
    http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

    -----------------------------------------------------------------------

    If we find Rootkits use this thread and other suggestions. (Run UnHackMe)

    http://social.answers.Microsoft.com/forums/en-us/InternetExplorer/thread/a8f665f0-C793-441A-a5b9-54b7e1e7a5a4/

    I hope this helps.

    Rob - bicycle - Mark Twain said it is good.

  • Problem at startup error: [.] ShellClassInfo] LocalizedResourceName=@%Systemroot%system32 shell32.dll - 21787

    Original title: problem when starting

    Hello. Whenever I connect to my laptop, a notebook always appear in the office showing a message-

    [. ShellClassInfo]

    Shell32.dll LocalizedResourceName=@%Systemroot%system32-21787

    What does that mean? I'll do my laptop freeze. I can not even access the Task Manager by pressing Ctrl + Alt + Delete.

    I restart the laptop but the message still appears, and then it will freeze again. I can't use my laptop because it's only 3 - months old.

    Someone can help me. Please, I beg you. Surely, I'd appreciate any help. Thank you.

    Hello

    Thanks for posting your query to the Microsoft forum. I will definitely help you with this.

    This problem may occur if the following conditions are met:

    • A Desktop.ini file exists in one or more of the following folders, where drive is the drive on which Windows is installed:

      • drive: \Documents and Settings\All Users\Menu Menu\Programs\Startup
      • drive: \Documents and Settings\All Users\Menu run\programs
      • drive: \Documents and Settings\All Users Menu

    Method 1: Delete the Desktop.ini file

    1. Start Windows Explorer.
    2. On the Tools menu, click Folder Options, and then click the view tab.
    3. In the area of Advanced settings , click on to disable the Hide extensions for known file types check box and the check box that Hide protected operating system files (if they are not already turned off), and then click OK.
    4. Delete all occurrences of the Desktop.ini file that contains the lines described earlier in the "Symptoms" section of this article. To do:
      • Locate each of the following folders, right-click the Desktop.ini file, (if the file exists in that folder), and then click Open:

        • drive: \Documents and Settings\All Users\Menu Menu\Programs\Startup
        • drive: \Documents and Settings\All Users\Menu run\programs
        • drive: \Documents and Settings\All Users Menu

        where drive is the drive on which Windows is installed.

      • Verify that the file contains the following lines:
        [.ShellClassInfo]
        LocalizedResourceName=@%SystemRoot%\system32\shell32.dll,-21787
        

        If the file contains these lines, right-click the file, click Removeand then click Yes when you are prompted to confirm the deletion.

    5. Restart your computer and verify that the problem is resolved.

    Method 2: Use the (Msconfig.exe) System Configuration utility to disable the startup item

    1. Press Windows + R keyboard a type of execution.
    2. In the Open box, type msconfig, and click OK.
    3. Click the Startup tab.
    4. Clear the check box next to any Office entered into the column of the startup item that are referred to as common startup in the location column and can be found in one of the following locations (as indicated in the command column):
      • drive: \Documents and Settings\All Users\Menu Menu\Programs\Startup
      • drive: \Documents and Settings\All Users\Menu run\programs
      • drive: \Documents and Settings\All Users Menu
    5. Click OK to quit the System Configuration utility.
    6. Restart your computer and verify that the problem is resolved.

    Method 3: run Microsoft safety scanner

    I suggest you to run the Microsoft safety scanner.

    The Microsoft Security Scanner is a downloadable security tool for free which allows analysis at the application and helps remove viruses, spyware and other malware. It works with your current antivirus software.

    Run a full scan of the computer with the Microsoft Safety Scanner to make sure that the computer is virus-free.

    Microsoft safety scanner

    Note: The data files that are infected must be cleaned only by removing the file completely, which means that there is a risk of data loss.

    Let us know if you need more assistance. We will be happy to help you.

    ________________

    Thank you best regards &,.

    Isha Soni

  • This appears when you start Windows XP: [.] ShellClassInfo] LocalizedResourceName=@%SystemRoot%\system32\shell32.dll,-21787

    It appears at the start of Windows XP:

    [. ShellClassInfo] LocalizedResourceName=@%SystemRoot%\system32\shell32.dll,-21787

    What should I do to fix the problem?

    Found the answer: http://support.microsoft.com/default.aspx?scid=330132

  • Background Intelligent Transfer Service is listed a @%SystemRoot%\System32\qmgr.dll,-1000

    I am running Windows XP SP3 on a desktop computer. I have a problem with windows update does not, I think the problem is the BITS service.
    In the Services list, Windows Update is listed and put on the market but (BITS) Background Intelligent Transfer Service is listed as ' @% SystemRoot%\System32\qmgr.dll,-1000.»
    I tried to follow the instructions on this link.http://answers.microsoft.com/en-us/windows/forum/windows_xp-windows_update/bits-not-listed-under-services-in-win-xp/9e0a3fe5-e193-4441-b3f4-85df0e9b42aa
    I did a search for qmgr.dll and only found a location C:\WINDOWS\system32.
    Research has not found
    C:WINDOWS\ServicePackFiles\i386
    C:WINDOWS\system32\bits
    I also tried
    Microsoftfixit.wuRNP.13130938846183180.1.1.Run.exe
    Microsoftfixit.wuMATSKBRun.exe
    MicrosofFixit.wu.RNP.12309915728318878.Run.exe
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    I run some antivirus scans and found a problem on a second hard drive. I removed the disk and another scanner so that the C drive is clean. I don't know what caused this, but I don't think it's a virus.
    I think I have my installation disc, so perhaps this is an option to use.
     
    Hope someone can help.
    Thank you

    I am running Windows XP SP3 on a desktop computer. I have a problem with windows update does not, I think the problem is the BITS service.
    In the Services list, Windows Update is listed and put on the market but (BITS) Background Intelligent Transfer Service is listed as ' @% SystemRoot%\System32\qmgr.dll,-1000.»
    I tried to follow the instructions on this link.http://answers.microsoft.com/en-us/windows/forum/windows_xp-windows_update/bits-not-listed-under-services-in-win-xp/9e0a3fe5-e193-4441-b3f4-85df0e9b42aa
    I did a search for qmgr.dll and only found a location C:\WINDOWS\system32.
    Research has not found
    C:WINDOWS\ServicePackFiles\i386
    C:WINDOWS\system32\bits
    I also tried
    Microsoftfixit.wuRNP.13130938846183180.1.1.Run.exe
    Microsoftfixit.wuMATSKBRun.exe
    MicrosofFixit.wu.RNP.12309915728318878.Run.exe
    Don't know why there are three versions?
    I run some antivirus scans and found a problem on a second hard drive. I removed the disk and another scanner so that the C drive is clean. I don't know what caused this, but I don't think it's a virus.
    I think I have my installation disc, so perhaps this is an option to use.
     
    Hope someone can help.
    Thank you

    I think that another procedure also credit Xircal will work for your script, so I copy and paste it here.  This assumes that you have no subfolder named bits in the system32 folder

    Here are the steps to follow if you have qmgr.dll in C:\WINDOWS\system32

    1. Go to C:\WINDOWS\system32, right-click and select new | Folder
    2. Name bits (lower case) If you lose the highlight, click on new folder to select it again and then hit F2. Delete "new folder" and rename it to bits
    3. Open C:\WINDOWS\system32 still once, find qmgr.dll, right-click and choose copy from the menu.
    4. Open C:\WINDOWS\system32\bits and choose Paste. You should see qmgr.dll appear in the bits folder.
    5. Then, go to Start, run , and copy/paste: regsvr32 qmgr.dll and click OK (If you have run on the start menu, hit instead of key Windows + R)
    6. Do the same with this file: regsvr32 qmgrprxy.dll
    7. Restart the PC and then copy / paste this command into the field run:

    %windir%\System32\rundll32.exe setupapi, InstallHinfSection DefaultInstall 132 %windir%\inf\qmgr.inf
  • If you are prompted to insert the Windows installation CD, ignore this and in the dialog at the bottom where it says copy the files, change the path to C:\WINDOWS\system32
  • Restart the PC and then go to the Services and you should be able to see BITS in the list. Open the Services menu, go to start / run, copy and paste services.msc and click OK.
  • In the Background Intelligent Transfer Service BITS or is visible in the list, double-click it, and then click on the Start button. This step is just a test to make sure it works properly.
  • If you get 2 error: cannot find the specified file, click on start, then run again and copy / paste the following command, and then click OK:
    Tracking Add HKLM\SYSTEM\CurrentControlSet\Services\BITS\Parameters /v ServiceDll /t REG_EXPAND_SZ /d %windir%\System32\qmgr.dll
  • Reboot again and try once more to start the PIECES. It should work fine now, but in the unlikely case where it fails again, run the following command, and then press ENTER:
    Reg add HKLM\SYSTEM\CurrentControlSet\Control\BackupRestore\FilesNotToBackup
  • Restart again, and then proceed as follows:
  • Go to this link and install the IE8 November update:
    http://www.Microsoft.com/en-US/Download/details.aspx?ID=41074
  • Finally, go to the Windows Update site and you should be able to download normally.

    Update regarding the step #14

  • The linked TechNet page

    http://TechNet.Microsoft.com/en-us/security/dn481339

    will give you a link for each update of the cumulative months for internet security explore who you must manually download and install before you will not be able to access windows update

    https://TechNet.Microsoft.com/en-us/security/bulletin/MS13-097 is this month December 10

    Select the download that is necessary for your version of Internet Explorer and download and install it and restart your computer before you visit Windows Update to get other updates which will then become accessible, after the prior cumulative IE security update is downloaded and installed MANUALLY and the computer is RESTARTED.

  • STOP: c0000221 Unknown Hard Error\Systemroot\System32\ntdll.dll

    I have a Dell Vostro 1500 running Windows XP Home edition.  During the Windows boot the system falls down and shows the error in the title above. I replaced and improved hard drive and modules memory live with Dell components and tried to launch the system to start disk.  Same result screen, blue with the unknown hard Error\Systemroot\System32\ntdll.dll STOP: 0000221.  Then new hardware configuration and system bootable drive equals the same result.  Any advice will be appreciated.

    Thank you, everyone, for all the good advice and help. Interestingly, I used a reinstall drive different (one for the same version of Windows XP SP2), and it worked fine. I think this would indicate that the original disk could have been the cause of the problem, but I tried to install the operating system with this drive just to be safe, and it worked. It should be noted that I did no changes to the machine until I tried the new disk, then retried first that I tried to use to reinstall the operating system. This suggests that, regardless of the problem, he don't has not been caused a constant problem.

  • Intrusive start window - LocalizedResourceName=@%SystemRoot%\system32\shell32.dll,-21787

    On start-up, the first thing to appear is a desktop.ini wndow: [.] ShellClassInfo] LocalizedResourceName=@%SystemRoot%\system32\shell32.dll,-21787. I have to delete every time. It's embarrassing. How can I get rid of him? See you soon!

    I suggest running Microsoft 'FixIt' in the following article:

    http://support.Microsoft.com/kb/330132

  • We get answerSTOP: c0000221 Unknown Hard Error\SystemRoot\System32\ntdll.dlls

    My Dell crashed.   When I try to restart, it will start not (in any mode): can't go in Safe Mode or last mode of work or other.   I managed to get to the blue screen and I saw the following: STOP: c0000221 Unknown Hard Error\SystemRoot\System32\ntdll.dll

    I did some research that says I can try to reinstall / Windows XP Recovery and that this could make it work
    I have all the original disks.
    Can I use the Microsoft XP disk and how can I reinstall without wiping my hard drive (I'm terrified by wiping my hard drive)
    The manual of Dell said to insert the Windows XP installation disk and I have the ability to REPAIR, not REINSTALL
    Will this work?
    Another site indicates that the problem is that the drivers are up to date...  I can't update because the PC is not connected to the internet
    Help, please

    Hi Niallmcardle,

    I suggest you follow steps from Microsoft Knowledge Base article and check if it helps.

    A Stop: 0xc000026C or Stop: 0xc0000221 "Unable to load device driver" error occurs when you start Windows XP

    http://support.Microsoft.com/kb/315241

    I hope this helps.

  • What is c? [.shellClassicInfo] LocalizededResourceName=@%SystemRoot%\system32\shell32.dll,-21799

    A shortcut of desktopnotepad was created on my laptop computer containing this information
    [ShellClassicInfo]
    LocalizedResourceName=@%SystemRoot%\system32\\shell32.dll,-21799
    This opens when I turn on the computer. What is it? How can I find out where it belongs? How do I put back it? How can I remove shortcut without deleting the information.

    This Knowledge Base article is the reason and fix it, even if it was written for XP:

    http://support.Microsoft.com/default.aspx?scid=330132

    You will need to turn on 'Show hidden files' of Folder Options in Control Panel. You can disable them again after correcting the problem of Notepad.
    MS - MVP - Elephant Boy computers - don't panic!

  • What is 'global\systemroot\system32\H8SRTgdnqksgnby.dll '?

    I had a problem pop up a lot in the last two days and it is the following: global\systemroot\system32\H8SRTgdnqksgnby.dll. What I need to know is, what exactly is this and can be removed safely?

    Hello

    Of course it looks like malware me - can you tell what program is to give the pop-up? Do a very thorough job
    a check with these methods as no program can detect and remove all malware. Added easy to
    detect malware is often accompanied by a much harder to detect and remove the payload.

    It can be made repeatedly in Mode safe - F8 tap that you start, however you must also run them
    the Windows when you can.

    Download malwarebytes and scan with it, run MRT and add Prevx to be sure that he is gone. (If Rootkits run UnHackMe)

    Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

    Malwarebytes - free
    http://www.Malwarebytes.org/

    Run the malware removal tool from Microsoft

    Start - type in the search box-> find MRT top - right on - click RUN AS ADMIN.

    You should get this tool and its updates via Windows updates - if necessary, you can download it here.

    Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
    (Then run MRT as shown above.)

    Microsoft Malicious - 32-bit removal tool
    http://www.Microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=en

    Microsoft Malicious removal tool - 64 bit
    http://www.Microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495e-94E7-6349F4EFFC74&displaylang=en

    also install Prevx to be sure that it is all gone.

    Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

    Prevx - Home - free - small, fast, exceptional CLOUD protection, working with other security programs. It comes
    a scan only, VERY EFFICIENT, if it finds something to come back here or use Google to see how to remove.
    http://www.prevx.com/   <-->
    http://info.prevx.com/downloadcsi.asp  <-->

    Choice of PCmag editor - Prevx-
    http://www.PCMag.com/Article2/0, 2817,2346862,00.asp

    --------------------------------------------------------

    If necessary here are some free online scanners to help the

    http://www.eset.com/onlinescan/

    http://www.Kaspersky.com/virusscanner

    Other tests free online
    http://www.Google.com/search?hl=en&source=HP&q=antivirus+free+online+scan&AQ=f&OQ=&AQI=G1

    --------------------------------------------------------

    Also do to the General corruption of cleaning and repair/replace damaged/missing system files.

    Run DiskCleanup - start - all programs - Accessories - System Tools - Disk Cleanup

    Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN

    Enter this at the command prompt - sfc/scannow

    How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
    generates in Windows Vista cbs.log
    http://support.Microsoft.com/kb/928228

    Run checkdisk - schedule it to run at the next startup, then apply OK then restart your way.

    How to run the check disk at startup in Vista
    http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

    -----------------------------------------------------------------------

    If we find Rootkits use this thread and other suggestions. (Run UnHackMe)

    http://social.answers.Microsoft.com/forums/en-us/InternetExplorer/thread/a8f665f0-C793-441A-a5b9-54b7e1e7a5a4/

    I hope this helps.

    Rob - bicycle - Mark Twain said it is good.

  • Error message at startup [.] ShellClassInfo] LocalizedResourceName=@%SystemRoot%\system32\shell32.dll,-21787

    original title: [.] ShellClassInfo] LocalizedResourceName=@%SystemRoot%\system32\shell32.dll,-21787

    Remember - this is a public forum so never post private information such as numbers of mail or telephone!

    "Ideas: why make this message at startup ' [.] "ShellClassInfo] LocalizedResourceName=@%SystemRoot%\system32\shell32.dll,-21787" how I can remove it?

    • You have problems with programs
    • Error messages
    • Recent changes to your computer
    • What you have already tried to solve the problem

    The greatest gift that anyone can give to someone else's time. So thank you for your.

    Nothing I've tried on this Web site or any other does not prevent the error of dll text block whatever the hell it is.

    MS know no more apparently.

    but they don't

    http://support.Microsoft.com/kb/330132

  • Error Message MSVCR71.dll

    I have always used the Internet Scrabble Club to play Scrabble online when I got VIStA.  My new computer has Windows 7.  I am able to download scrabble and use it immediately.  However, when I close and try to reopen, it displays the error message MSVCR71.dll.  How can I solve this problem?


    If you are missing this DLL (should be in \Windows\System32), download and install it. DOWNLOAD: do a Google/Bing search. Installation: Copy the file to the directory above, open a command prompt (right click "run as Administrator"), type 'cd x: [system drive] \windows\system32', and then "regsvr32 msvcr71.dll" (both without the quotation marks). "192GO should be enough for everyone." (of the miniseries "Next generation jokes")

  • mSVCR71.dll not found

    Hello

    I get a not found "mSVCR71.dll" error message while trying to play a few songs from a Web site. Please let me know how it can be retrieved.
    Hello
    I got a solution of your forum to run "sfc /scan" CMD. I did this and got the results shows.
    C:\Windows\System32>sfc/scannow
    Start scanning system.  This process will take time.
    Start of the phase of verification of the scanning system.
    Audit 99% complete. Windows resource protection found corrupt files but wa
    s unable to fix some of them.
    Details are provided in convertible bonds. Journal windir\Logs\CBS\CBS.log. For example
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    Thanks in advance

    zapra,
    Thanks for posting on the Microsoft answers Forum.

    Unfortunately, the SFC stated that it was unable to fix some corrupted files.  At this point, you will need to install on-site to fix the corrupted files before you try other troubleshooting procedures.  What it will do is to replace all the files of Vista.  It does not all installed programs or any other data.

    HOWEVER, before attempting any such repair, you must make sure, you have a current backup of your system *. **

    Note: If your installation disc doesn't include SP1, you must uninstall it before proceeding with an update and you are updated to SP2or install. To remove the service pack, click: Start-> Control Panel-> programs-> see installed updates, select Service Pack for Microsoft Windows , and then click on Uninstall.

    Here are the instructions on how run and install on site:

    1. Insert the Windows installation disc in your computer's DVD or CD drive. You must start Windows installation while already logged in Vista (start from the office, with no other programs running).

    2. on the Install Windows page, click install now.

    3. on the get updates for installation page, we recommend getting the latest updates to help ensure a successful installation and to help protect your computer against security threats. You will need an Internet connection to get the installation updates.

    4. on the Type your product key for activation , we strongly recommend that you type your 25-character product key in order to avoid problems during activation.

    5. on the page Please read the terms of the license , if you accept the license terms, click I accept the terms of the license.

    6. to the which type of installation you want? page, click upgrade to begin the upgrade. You can see a compatibility report.

    7. follow the installation instructions.

    Mike Microsoft responds to the technical support engineer
    Visit our Microsoft answers feedback Forum and let us know what you think.

  • Program cannot start because MSVCR71.dll is missing

    I have Windows Office home and Student 2007 and a 64-bit system.  When you try to open a pdf file in Windows Live Mail, I received this message: the file does not have a program associated with it for performing this action.  Install a program or, if such is already installed, create an association in the default programs control panel.  The program cannot start because MSVCR71.dll is missing on your computer.  Try reinstalling the program to fix this problem.  In addition, after trying to update Adobe Reader, the update has failed because of lack MSVCR71.dll.  Where and how can I get this file missing?

    You may need to resave MSVCR71. DLL or scanner and update/replace it.

    1. First Explorer to make sure that there is a copy of MSVCR71. DLL in the folder c:\Windows\System32. Alternatively, click Start and typemsvcr71.dll. It should be the only thing listed above. Right click, Properties should check its location in c:\Windows\System32.
    2. Click on the Start button and type cmd. Make a right-click cmd , inscription at the top of the list and run it as an administrator. Provide the credentials if necessary.
    3. Re-register the. DLL, type regsvr32 msvcr71.dll . If that solves the problem, you are finished.
    4. If the problem is still there, run a System File Check in the same window CMD. Typesfc/scannow

    This will take a few minutes. A clean update system should bring back something that looks like this:

    C:\>sfc/scannow
    Start scanning system.  This process will take time.
    Start of the phase of verification of the scanning system.
    Full check of 100%.
    Windows resource protection did not find any breach of integrity.

    Could you try it and report the results?

    • If this proposal of solution solves your problem, please go back and mark as answer for others to consider.
  • Tampered files: Check %systemroot%\system32\slui.exe|slui.exe.mui|COM

    Separated from this thread.

    Diagnostic report (1.9.0027.0):
    -----------------------------------------
    Validation of Windows data-->

    Validation code: 0x8004FE22
    Code of Validation caching online: 0x0
    Windows product key: *-* - 73CQT - WMF7J-3Q6C9
    Windows product key hash: RmurcM3ZxzWyfEP9WtPUJw = + KaFG
    Windows product ID: 00359-OEM-8992687-00010
    Windows product ID type: 2
    Windows license Type: OEM SLP
    The Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {5CBD50B3-E111-4E62-9BB1-C2AF704A58EE} (3)
    Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
    Signed by: n/a, hr = 0 x 80070002
    Product name: Windows 7 Home Premium
    Architecture: 0 x 00000009
    Build lab: 7601.win7sp1_gdr.150316 - 1654
    TTS error:
    Validation of diagnosis:
    Resolution state: n/a

    Given Vista WgaER-->
    ThreatID (s): n/a, hr = 0 x 80070002
    Version: N/a, hr = 0 x 80070002

    Windows XP Notifications data-->
    Cached result: n/a, hr = 0 x 80070002
    File: No.
    Version: N/a, hr = 0 x 80070002
    WgaTray.exe signed by: n/a, hr = 0 x 80070002
    WgaLogon.dll signed by: n/a, hr = 0 x 80070002

    OGA Notifications data-->
    Cached result: n/a, hr = 0 x 80070002
    Version: N/a, hr = 0 x 80070002
    OGAExec.exe signed by: n/a, hr = 0 x 80070002
    OGAAddin.dll signed by: n/a, hr = 0 x 80070002

    OGA data-->
    Office status: 100 authentic
    Microsoft Office Standard 2007-100 authentic
    OGA Version: N/a, 0 x 80070002
    Signed by: n/a, hr = 0 x 80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-b01a_E2AD56EA-766-0_E2AD56EA-148-80004005_16E0B333-89-80004005_B4D0AA8B-1029-80004005

    Data browser-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: fast
    Download unsigned ActiveX controls: disabled
    Run ActiveX controls and plug-ins: allowed
    Initialize and script ActiveX controls not marked as safe: disabled
    Allow the Internet Explorer Webbrowser control scripts: disabled
    Active scripting: allowed
    Recognized ActiveX controls safe for scripting: allowed

    Analysis of file data-->

    Other data-->
    Office details: {5CBD50B3-E111-4E62-9BB1-C2AF704A58EE}1.9.0027.06.1.7601.2.00010300.1.0.003x 64*-*-*-*-3Q6C900359-OEM-8992687-000102S-1-5-21-451760366-4059540057-451685741Hewlett-Packardh8 - 1360 t*7.1520120702000000.000000 + 00014CD3C07018400FE04090409US Mountain Standard Time(GMT-07:00)03HPQOEMSLIC-CPC100100Microsoft Office Standard 20071265AA2022CC55F10Qsolia6PWOwG3aRujWc429zTR0w = 81607-904-1794752-648411

    Content Spsys.log: 0 x 80070002

    License data-->
    The software licensing service version: 6.1.7601.17514

    Name: Windows 7 HomePremium edition
    Description: operating system Windows - Windows (r) 7, channel OEM_SLP
    Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
    ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00178-926-800010-02-1033-7601.0000-0422011
    Installation ID: 019212025312407110295191309246393933092411037331278886
    Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial product key: 3Q6C9
    License status: licensed
    Remaining Windows rearm count: 1
    Trust time: 05/05/2015-06:18:16

    Windows Activation Technologies-->
    HrOffline: 0x8004FE22
    HrOnline: n/a
    Beyond: 0 x 0000000000000800
    Event timestamp: 5:4:2015 15:39
    ActiveX: Registered, Version: 7.1.7600.16395
    The admin service: recorded, Version: 7.1.7600.16395
    Output beyond bitmask:
    Tampered files: Check %systemroot%\system32\slui.exe|slui.exe.mui|COM

    --> HWID data
    Current HWID of Hash: MgAAAAEAAQABAAEAAAADAAAAAwABAAEAln1iHUaP2HLM8dAshnA0NMO8wOSEeiSilmM =

    Activation 1.0 data OEM-->
    N/A

    Activation 2.0 data OEM-->
    BIOS valid for OA 2.0: Yes
    Windows marker version: 0 x 20001
    OEMID and OEMTableID consistent: Yes
    BIOS information:
    ACPI Table name OEMID value OEMTableID value
    HPQOEM APIC-SLIC-CPC
    FACP SLIC-CPC HPQOEM
    DBGP SLIC-CPC HPQOEM
    HPET SLIC-CPC HPQOEM
    MCFG SLIC-CPC HPQOEM
    FPDT SLIC-CPC HPQOEM
    SLIC SLIC-CPC HPQOEM
    SSDT HPQOEM SLIC-CPC
    SSDT HPQOEM SLIC-CPC
    SSDT HPQOEM SLIC-CPC
    LAURENCE HPQOEM SLIC-CPC

    (1) Please remove your product key!

    (2) the output you got, it's what I expected.

    I downloaded a file - sluicom64.zip - for my OneDrive to OneDrive Christmas

    Please download and save to your desktop.

    Right click on the saved file and select extract all...

    Save it in the default location

    This should create a file sluicom64.reg

    Right-click on the file and select Merge

    Accept the warnings, you should then get a 'Success' message

    Close all windows and restart.

    Run another MGADiag report and view the results.

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