STOP: c0000221 Unknown Hard Error\Systemroot\System32\ntdll.dll
I have a Dell Vostro 1500 running Windows XP Home edition. During the Windows boot the system falls down and shows the error in the title above. I replaced and improved hard drive and modules memory live with Dell components and tried to launch the system to start disk. Same result screen, blue with the unknown hard Error\Systemroot\System32\ntdll.dll STOP: 0000221. Then new hardware configuration and system bootable drive equals the same result. Any advice will be appreciated.
Thank you, everyone, for all the good advice and help. Interestingly, I used a reinstall drive different (one for the same version of Windows XP SP2), and it worked fine. I think this would indicate that the original disk could have been the cause of the problem, but I tried to install the operating system with this drive just to be safe, and it worked. It should be noted that I did no changes to the machine until I tried the new disk, then retried first that I tried to use to reinstall the operating system. This suggests that, regardless of the problem, he don't has not been caused a constant problem.
Tags: Windows
Similar Questions
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Now, I tried to do a clean install of the operating system, and while the machine is to load the required drivers from the operating system cd drive, I get this error message. Any help would be GREATLY appreciated. I'm really stuck!
Hi FootSoldierAZ,
· Did you do changes on the computer before the show?
I suggest you read the articles and check mentioned below.
"STOP: C0000221 unknown hard error" or an error message "STOP: C0000221 STATUS_IMAGE_CHECKSUM_MISMATCH".
http://support.Microsoft.com/kb/314474
Let us know if that helps.
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Does this mean I lost my hard drive? Do I need to use the ERD? I don't understand not anywhere with F8 or F10, just the message of the screen and stop.
You have never actually seen, made an effort to replicate it and never actually solved this problem before, have you?
Give me instructions on how to apply the resolution alleged in the article:
To resolve this problem, obtain a new copy of the corrupted file or reinstall Windows XP. If you continue to receive one of the error messages that are described in the "Summary" section after you have reinstalled Windows XP, a hardware problem or network may exist.
Tip: I don't have XP CD and there is no "Summary" on this page.
It seems that you come to search Bing and post a link to the first MS KB article that appears.
Don't you think it might be a bad CD/DVD player, a bad cable CD/DBD or little RAM bad?
Why not unplug/uncable the CD/DVD drive and then see how things work?
Of course, we don't know if there's a since the forums MS Answers does not prompt for any information system when a new question is asked, but that's what I would say.
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My Dell crashed. When I try to restart, it will start not (in any mode): can't go in Safe Mode or last mode of work or other. I managed to get to the blue screen and I saw the following: STOP: c0000221 Unknown Hard Error\SystemRoot\System32\ntdll.dll
I did some research that says I can try to reinstall / Windows XP Recovery and that this could make it workI have all the original disks.Can I use the Microsoft XP disk and how can I reinstall without wiping my hard drive (I'm terrified by wiping my hard drive)The manual of Dell said to insert the Windows XP installation disk and I have the ability to REPAIR, not REINSTALLWill this work?Another site indicates that the problem is that the drivers are up to date... I can't update because the PC is not connected to the internetHelp, pleaseHi Niallmcardle,
I suggest you follow steps from Microsoft Knowledge Base article and check if it helps.
A Stop: 0xc000026C or Stop: 0xc0000221 "Unable to load device driver" error occurs when you start Windows XP
http://support.Microsoft.com/kb/315241
I hope this helps.
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I tried to clean install of xp home and that's what he said
Hello
You can check this link:"STOP: C0000221 unknown hard error" or an error message "STOP: C0000221 STATUS_IMAGE_CHECKSUM_MISMATCH".
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When I turn on my Dell Latitude D600, I get a message that begins with
We apologize for the inconvenience, but Windows did not start successfully...
then Windows starts, then a quick flash of a blue screen with the error stop listed above, then the dell screen, then her we apologize screen
AGAIN AND AGAIN AND AGAIN.
Help! This can be corrected?
Hello
1 did you change on your computer before the problem?
I suggest that you follow these steps and check if the problem persists.
Step 1:
Start your computer in safe mode and check if the problem persists.
Step 2:
If your computer starts up fine, I would say that you start your computer in a clean boot State.
Note: The steps in the article to restart your computer in normal mode.
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Initially, my computer was frozen then it wouldn't load windows because windows has been closed down to protect my computer. But wouldn't boot OS disc.
Then I have a windows c prompt c:\. used some commands, but they did not work. then I changed the master boot system because he said that it was not valid. Now, I get this error message. "Stop". error hardware unknown c000221. "Please help what we days!
Hi jytrefe,the problem may occur if the file described in the error message is corrupted. The following files are checked for integrity to start Microsoft Windows XP:- All the driver files (except those that are loaded by the system loader to start the computer)
- All libraries dynamic link (DLLs), including user, graphical Interface (GDI), Shell, Kernel, Ntdll, Crtdll, etc..
Follow the suggestion given in the article to resolve the problem:
Additional reference on:
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How to fix STOP: C0000221 unknown error
Hello
I get the following error - STOP: C0000221 unknown error. The message appears for 3-4 seconds a blue screen then the screen goes black and I get the Windows Error Recovery screen. If I choose to start windows normally or in safe mode, I always get the blue screen with STOP: C0000221 message. Therefore, I am locked into this cycle of error messages and I can't really use all the fixes I found in the forums. What should I do?
In early startup options (Safe Mode) have you tried other options like the "last known good configuration?
If that wouldn't work, see this article if this can help:
How to fix Ntdll.dll errors
http://pcsupport.about.com/od/fixtheproblem/a/ntdlldll.htmSince you cannot start the computer, you can start your troubleshooting on number of article 8, which is "Test your memory of the damage." If you cannot perform the memory test, and you have 2 sticks of RAM, skip a turn in turn and check or you can use/borrow RAM from a known working computer.
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original title: [.] ShellClassInfo] LocalizedResourceName=@%SystemRoot%\system32\shell32.dll,-21787
Remember - this is a public forum so never post private information such as numbers of mail or telephone!
"Ideas: why make this message at startup ' [.] "ShellClassInfo] LocalizedResourceName=@%SystemRoot%\system32\shell32.dll,-21787" how I can remove it?
- You have problems with programs
- Error messages
- Recent changes to your computer
- What you have already tried to solve the problem
The greatest gift that anyone can give to someone else's time. So thank you for your.
Nothing I've tried on this Web site or any other does not prevent the error of dll text block whatever the hell it is.
MS know no more apparently.
but they don't
http://support.Microsoft.com/kb/330132
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Original title: problem when starting
Hello. Whenever I connect to my laptop, a notebook always appear in the office showing a message-
[. ShellClassInfo]
Shell32.dll LocalizedResourceName=@%Systemroot%system32-21787
What does that mean? I'll do my laptop freeze. I can not even access the Task Manager by pressing Ctrl + Alt + Delete.
I restart the laptop but the message still appears, and then it will freeze again. I can't use my laptop because it's only 3 - months old.
Someone can help me. Please, I beg you. Surely, I'd appreciate any help. Thank you.
Hello
Thanks for posting your query to the Microsoft forum. I will definitely help you with this.
This problem may occur if the following conditions are met:
- A Desktop.ini file exists in one or more of the following folders, where drive is the drive on which Windows is installed:
- drive: \Documents and Settings\All Users\Menu Menu\Programs\Startup
- drive: \Documents and Settings\All Users\Menu run\programs
- drive: \Documents and Settings\All Users Menu
Method 1: Delete the Desktop.ini file
- Start Windows Explorer.
- On the Tools menu, click Folder Options, and then click the view tab.
- In the area of Advanced settings , click on to disable the Hide extensions for known file types check box and the check box that Hide protected operating system files (if they are not already turned off), and then click OK.
- Delete all occurrences of the Desktop.ini file that contains the lines described earlier in the "Symptoms" section of this article. To do:
- Locate each of the following folders, right-click the Desktop.ini file, (if the file exists in that folder), and then click Open:
- drive: \Documents and Settings\All Users\Menu Menu\Programs\Startup
- drive: \Documents and Settings\All Users\Menu run\programs
- drive: \Documents and Settings\All Users Menu
where drive is the drive on which Windows is installed.
- Verify that the file contains the following lines:
[.ShellClassInfo] LocalizedResourceName=@%SystemRoot%\system32\shell32.dll,-21787
If the file contains these lines, right-click the file, click Removeand then click Yes when you are prompted to confirm the deletion.
- Locate each of the following folders, right-click the Desktop.ini file, (if the file exists in that folder), and then click Open:
- Restart your computer and verify that the problem is resolved.
Method 2: Use the (Msconfig.exe) System Configuration utility to disable the startup item
- Press Windows + R keyboard a type of execution.
- In the Open box, type msconfig, and click OK.
- Click the Startup tab.
- Clear the check box next to any Office entered into the column of the startup item that are referred to as common startup in the location column and can be found in one of the following locations (as indicated in the command column):
- drive: \Documents and Settings\All Users\Menu Menu\Programs\Startup
- drive: \Documents and Settings\All Users\Menu run\programs
- drive: \Documents and Settings\All Users Menu
- Click OK to quit the System Configuration utility.
- Restart your computer and verify that the problem is resolved.
Method 3: run Microsoft safety scanner
I suggest you to run the Microsoft safety scanner.
The Microsoft Security Scanner is a downloadable security tool for free which allows analysis at the application and helps remove viruses, spyware and other malware. It works with your current antivirus software.
Run a full scan of the computer with the Microsoft Safety Scanner to make sure that the computer is virus-free.
Note: The data files that are infected must be cleaned only by removing the file completely, which means that there is a risk of data loss.
Let us know if you need more assistance. We will be happy to help you.
________________
Thank you best regards &,.
Isha Soni
- A Desktop.ini file exists in one or more of the following folders, where drive is the drive on which Windows is installed:
-
I am running Windows XP SP3 on a desktop computer. I have a problem with windows update does not, I think the problem is the BITS service.
In the Services list, Windows Update is listed and put on the market but (BITS) Background Intelligent Transfer Service is listed as ' @% SystemRoot%\System32\qmgr.dll,-1000.»
I tried to follow the instructions on this link.http://answers.microsoft.com/en-us/windows/forum/windows_xp-windows_update/bits-not-listed-under-services-in-win-xp/9e0a3fe5-e193-4441-b3f4-85df0e9b42aa
I did a search for qmgr.dll and only found a location C:\WINDOWS\system32.
Research has not found
C:WINDOWS\ServicePackFiles\i386
C:WINDOWS\system32\bits
I also tried
Microsoftfixit.wuRNP.13130938846183180.1.1.Run.exe
Microsoftfixit.wuMATSKBRun.exe
MicrosofFixit.wu.RNP.12309915728318878.Run.exe
Don't know why there are three versions?
I run some antivirus scans and found a problem on a second hard drive. I removed the disk and another scanner so that the C drive is clean. I don't know what caused this, but I don't think it's a virus.
I think I have my installation disc, so perhaps this is an option to use.
Hope someone can help.
Thank youI am running Windows XP SP3 on a desktop computer. I have a problem with windows update does not, I think the problem is the BITS service.
In the Services list, Windows Update is listed and put on the market but (BITS) Background Intelligent Transfer Service is listed as ' @% SystemRoot%\System32\qmgr.dll,-1000.»
I tried to follow the instructions on this link.http://answers.microsoft.com/en-us/windows/forum/windows_xp-windows_update/bits-not-listed-under-services-in-win-xp/9e0a3fe5-e193-4441-b3f4-85df0e9b42aa
I did a search for qmgr.dll and only found a location C:\WINDOWS\system32.
Research has not found
C:WINDOWS\ServicePackFiles\i386
C:WINDOWS\system32\bits
I also tried
Microsoftfixit.wuRNP.13130938846183180.1.1.Run.exe
Microsoftfixit.wuMATSKBRun.exe
MicrosofFixit.wu.RNP.12309915728318878.Run.exe
Don't know why there are three versions?
I run some antivirus scans and found a problem on a second hard drive. I removed the disk and another scanner so that the C drive is clean. I don't know what caused this, but I don't think it's a virus.
I think I have my installation disc, so perhaps this is an option to use.
Hope someone can help.
Thank youI think that another procedure also credit Xircal will work for your script, so I copy and paste it here. This assumes that you have no subfolder named bits in the system32 folder
Here are the steps to follow if you have qmgr.dll in C:\WINDOWS\system32
- Go to C:\WINDOWS\system32, right-click and select new | Folder
- Name bits (lower case) If you lose the highlight, click on new folder to select it again and then hit F2. Delete "new folder" and rename it to bits
- Open C:\WINDOWS\system32 still once, find qmgr.dll, right-click and choose copy from the menu.
- Open C:\WINDOWS\system32\bits and choose Paste. You should see qmgr.dll appear in the bits folder.
- Then, go to Start, run , and copy/paste: regsvr32 qmgr.dll and click OK (If you have run on the start menu, hit instead of key Windows + R)
- Do the same with this file: regsvr32 qmgrprxy.dll
- Restart the PC and then copy / paste this command into the field run:
%windir%\System32\rundll32.exe setupapi, InstallHinfSection DefaultInstall 132 %windir%\inf\qmgr.inf - If you are prompted to insert the Windows installation CD, ignore this and in the dialog at the bottom where it says copy the files, change the path to C:\WINDOWS\system32
- Restart the PC and then go to the Services and you should be able to see BITS in the list. Open the Services menu, go to start / run, copy and paste services.msc and click OK.
- In the Background Intelligent Transfer Service BITS or is visible in the list, double-click it, and then click on the Start button. This step is just a test to make sure it works properly.
- If you get 2 error: cannot find the specified file, click on start, then run again and copy / paste the following command, and then click OK:
Tracking Add HKLM\SYSTEM\CurrentControlSet\Services\BITS\Parameters /v ServiceDll /t REG_EXPAND_SZ /d %windir%\System32\qmgr.dll - Reboot again and try once more to start the PIECES. It should work fine now, but in the unlikely case where it fails again, run the following command, and then press ENTER:
Reg add HKLM\SYSTEM\CurrentControlSet\Control\BackupRestore\FilesNotToBackup - Restart again, and then proceed as follows:
- Go to this link and install the IE8 November update:
http://www.Microsoft.com/en-US/Download/details.aspx?ID=41074 - Finally, go to the Windows Update site and you should be able to download normally.
Update regarding the step #14
-
: Error \Windows\system32\wow64cpu.dll
When I try to open ANYTHING on my laptop running vista, I get this message
C:\Windows\system32\wow64cpu.dll is not designed to run on windows or it contains an error try install the program by using the original installation media or contact your system administrator or the provider of software for support.
OK if I try to reinstall anything that happens that I can't open a .exe file. So, when I try to fix it, I am unable to
Help, please!
Hi makeupjunkie,.
Thanks for the reply to answers.microsoft.com
Windows Live Media have of these four DLLs associated with them;
C:\Windows\System32\ntdll.dll
C:\Windows\System32\wow64.dll
C:\Windows\System32\wow64win.dll
C:\Windows\System32\wow64cpu.dllManually register the dependent .dll files of this error and see if that fixes the problem.
To do this, click on the ORB start / to the command line search / right-click on the command prompt in the programs list / select RUN as ADMINISTRATOR / in the command line type
Regsvr32 /s ntdll.dll and hit enter / hit and regsvr32 /s wow64.dll then enter. / then hit and regsvr32 /s wow64win.dll seized. / then hit and regsvr32 /s wow64cpu.dll seized.Try to open your programs again.
If this does not work, try the command SFC/scannow from the ORB/start / enter the line of research type SFC/scannow.
Let us know if there are mistakes that he can't solve. If it fixes any errors trying to reopen the program.
In addition, you can get in safemode? Restart the computer and press F8 as it boots up. Select safe mode with network. When you are on a Windows screen, try to open programs.
Please keep us informed on this issue.
Thank you
Debbie
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think. -
What is 'global\systemroot\system32\H8SRTgdnqksgnby.dll '?
I had a problem pop up a lot in the last two days and it is the following: global\systemroot\system32\H8SRTgdnqksgnby.dll. What I need to know is, what exactly is this and can be removed safely?
Hello
Of course it looks like malware me - can you tell what program is to give the pop-up? Do a very thorough job
a check with these methods as no program can detect and remove all malware. Added easy to
detect malware is often accompanied by a much harder to detect and remove the payload.It can be made repeatedly in Mode safe - F8 tap that you start, however you must also run them
the Windows when you can.Download malwarebytes and scan with it, run MRT and add Prevx to be sure that he is gone. (If Rootkits run UnHackMe)
Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
Malwarebytes - free
http://www.Malwarebytes.org/Run the malware removal tool from Microsoft
Start - type in the search box-> find MRT top - right on - click RUN AS ADMIN.
You should get this tool and its updates via Windows updates - if necessary, you can download it here.
Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
(Then run MRT as shown above.)Microsoft Malicious - 32-bit removal tool
http://www.Microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=enMicrosoft Malicious removal tool - 64 bit
http://www.Microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495e-94E7-6349F4EFFC74&displaylang=enalso install Prevx to be sure that it is all gone.
Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
Prevx - Home - free - small, fast, exceptional CLOUD protection, working with other security programs. It comes
a scan only, VERY EFFICIENT, if it finds something to come back here or use Google to see how to remove.
http://www.prevx.com/ <-->-->
http://info.prevx.com/downloadcsi.asp <-->-->Choice of PCmag editor - Prevx-
http://www.PCMag.com/Article2/0, 2817,2346862,00.asp--------------------------------------------------------
If necessary here are some free online scanners to help the
http://www.eset.com/onlinescan/
http://www.Kaspersky.com/virusscanner
Other tests free online
http://www.Google.com/search?hl=en&source=HP&q=antivirus+free+online+scan&AQ=f&OQ=&AQI=G1--------------------------------------------------------
Also do to the General corruption of cleaning and repair/replace damaged/missing system files.
Run DiskCleanup - start - all programs - Accessories - System Tools - Disk Cleanup
Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN
Enter this at the command prompt - sfc/scannow
How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
generates in Windows Vista cbs.log
http://support.Microsoft.com/kb/928228Run checkdisk - schedule it to run at the next startup, then apply OK then restart your way.
How to run the check disk at startup in Vista
http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html-----------------------------------------------------------------------
If we find Rootkits use this thread and other suggestions. (Run UnHackMe)
I hope this helps.
Rob - bicycle - Mark Twain said it is good.
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It appears at the start of Windows XP:
[. ShellClassInfo] LocalizedResourceName=@%SystemRoot%\system32\shell32.dll,-21787
What should I do to fix the problem?
Found the answer: http://support.microsoft.com/default.aspx?scid=330132
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On start-up, the first thing to appear is a desktop.ini wndow: [.] ShellClassInfo] LocalizedResourceName=@%SystemRoot%\system32\shell32.dll,-21787. I have to delete every time. It's embarrassing. How can I get rid of him? See you soon!
I suggest running Microsoft 'FixIt' in the following article:
The linked TechNet page
http://TechNet.Microsoft.com/en-us/security/dn481339
will give you a link for each update of the cumulative months for internet security explore who you must manually download and install before you will not be able to access windows update
https://TechNet.Microsoft.com/en-us/security/bulletin/MS13-097 is this month December 10
Select the download that is necessary for your version of Internet Explorer and download and install it and restart your computer before you visit Windows Update to get other updates which will then become accessible, after the prior cumulative IE security update is downloaded and installed MANUALLY and the computer is RESTARTED.
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