Problem at startup error: [.] ShellClassInfo] LocalizedResourceName=@%Systemroot%system32 shell32.dll - 21787
Original title: problem when starting
Hello. Whenever I connect to my laptop, a notebook always appear in the office showing a message-
[. ShellClassInfo]
Shell32.dll LocalizedResourceName=@%Systemroot%system32-21787
What does that mean? I'll do my laptop freeze. I can not even access the Task Manager by pressing Ctrl + Alt + Delete.
I restart the laptop but the message still appears, and then it will freeze again. I can't use my laptop because it's only 3 - months old.
Someone can help me. Please, I beg you. Surely, I'd appreciate any help. Thank you.
Hello
Thanks for posting your query to the Microsoft forum. I will definitely help you with this.
This problem may occur if the following conditions are met:
- A Desktop.ini file exists in one or more of the following folders, where drive is the drive on which Windows is installed:
- drive: \Documents and Settings\All Users\Menu Menu\Programs\Startup
- drive: \Documents and Settings\All Users\Menu run\programs
- drive: \Documents and Settings\All Users Menu
Method 1: Delete the Desktop.ini file
- Start Windows Explorer.
- On the Tools menu, click Folder Options, and then click the view tab.
- In the area of Advanced settings , click on to disable the Hide extensions for known file types check box and the check box that Hide protected operating system files (if they are not already turned off), and then click OK.
- Delete all occurrences of the Desktop.ini file that contains the lines described earlier in the "Symptoms" section of this article. To do:
- Locate each of the following folders, right-click the Desktop.ini file, (if the file exists in that folder), and then click Open:
- drive: \Documents and Settings\All Users\Menu Menu\Programs\Startup
- drive: \Documents and Settings\All Users\Menu run\programs
- drive: \Documents and Settings\All Users Menu
where drive is the drive on which Windows is installed.
- Verify that the file contains the following lines:
[.ShellClassInfo] LocalizedResourceName=@%SystemRoot%\system32\shell32.dll,-21787
If the file contains these lines, right-click the file, click Removeand then click Yes when you are prompted to confirm the deletion.
- Locate each of the following folders, right-click the Desktop.ini file, (if the file exists in that folder), and then click Open:
- Restart your computer and verify that the problem is resolved.
Method 2: Use the (Msconfig.exe) System Configuration utility to disable the startup item
- Press Windows + R keyboard a type of execution.
- In the Open box, type msconfig, and click OK.
- Click the Startup tab.
- Clear the check box next to any Office entered into the column of the startup item that are referred to as common startup in the location column and can be found in one of the following locations (as indicated in the command column):
- drive: \Documents and Settings\All Users\Menu Menu\Programs\Startup
- drive: \Documents and Settings\All Users\Menu run\programs
- drive: \Documents and Settings\All Users Menu
- Click OK to quit the System Configuration utility.
- Restart your computer and verify that the problem is resolved.
Method 3: run Microsoft safety scanner
I suggest you to run the Microsoft safety scanner.
The Microsoft Security Scanner is a downloadable security tool for free which allows analysis at the application and helps remove viruses, spyware and other malware. It works with your current antivirus software.
Run a full scan of the computer with the Microsoft Safety Scanner to make sure that the computer is virus-free.
Note: The data files that are infected must be cleaned only by removing the file completely, which means that there is a risk of data loss.
Let us know if you need more assistance. We will be happy to help you.
________________
Thank you best regards &,.
Isha Soni
Tags: Windows
Similar Questions
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original title: [.] ShellClassInfo] LocalizedResourceName=@%SystemRoot%\system32\shell32.dll,-21787
Remember - this is a public forum so never post private information such as numbers of mail or telephone!
"Ideas: why make this message at startup ' [.] "ShellClassInfo] LocalizedResourceName=@%SystemRoot%\system32\shell32.dll,-21787" how I can remove it?
- You have problems with programs
- Error messages
- Recent changes to your computer
- What you have already tried to solve the problem
The greatest gift that anyone can give to someone else's time. So thank you for your.
Nothing I've tried on this Web site or any other does not prevent the error of dll text block whatever the hell it is.
MS know no more apparently.
but they don't
http://support.Microsoft.com/kb/330132
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It appears at the start of Windows XP:
[. ShellClassInfo] LocalizedResourceName=@%SystemRoot%\system32\shell32.dll,-21787
What should I do to fix the problem?
Found the answer: http://support.microsoft.com/default.aspx?scid=330132
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On start-up, the first thing to appear is a desktop.ini wndow: [.] ShellClassInfo] LocalizedResourceName=@%SystemRoot%\system32\shell32.dll,-21787. I have to delete every time. It's embarrassing. How can I get rid of him? See you soon!
I suggest running Microsoft 'FixIt' in the following article:
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Hello.. can someone help me? whenever I start my laptop this thing appears. After that. I can't do anything, even stopping. I don't know what to do. This thing pops up even in safe mode.
(Moved to programs)
Hello
If you still experience this issue then I suggest you to follow the steps indicated by HairyFool on June 5, 2013, from the link below and check if it helps you.
Let us know the status of the issue.
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A shortcut of desktopnotepad was created on my laptop computer containing this information
[ShellClassicInfo]
LocalizedResourceName=@%SystemRoot%\system32\\shell32.dll,-21799
This opens when I turn on the computer. What is it? How can I find out where it belongs? How do I put back it? How can I remove shortcut without deleting the information.This Knowledge Base article is the reason and fix it, even if it was written for XP:
http://support.Microsoft.com/default.aspx?scid=330132
You will need to turn on 'Show hidden files' of Folder Options in Control Panel. You can disable them again after correcting the problem of Notepad.
MS - MVP - Elephant Boy computers - don't panic! -
Hello, I would like to find answers to the following question. I have a problem to instal: PaintShopPro/Corel/Photo X 2.
After you insert the CD-ROM disc, I get this error message: C:\Windows\System32\SHELL32.dll,: could not install. Please get Microsoft
Library DLL-implementation to date.
Thanks for any help.
Sincerely yours
Josef Rysavy
E-mail address is removed from the privacy *.
Hi JosefRysavy,
You are able to correctly install the other applications?
I recommend you contact Corel support for assistance.
Hope the helps of information.
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STOP: c0000221 Unknown Hard Error\Systemroot\System32\ntdll.dll
I have a Dell Vostro 1500 running Windows XP Home edition. During the Windows boot the system falls down and shows the error in the title above. I replaced and improved hard drive and modules memory live with Dell components and tried to launch the system to start disk. Same result screen, blue with the unknown hard Error\Systemroot\System32\ntdll.dll STOP: 0000221. Then new hardware configuration and system bootable drive equals the same result. Any advice will be appreciated.
Thank you, everyone, for all the good advice and help. Interestingly, I used a reinstall drive different (one for the same version of Windows XP SP2), and it worked fine. I think this would indicate that the original disk could have been the cause of the problem, but I tried to install the operating system with this drive just to be safe, and it worked. It should be noted that I did no changes to the machine until I tried the new disk, then retried first that I tried to use to reinstall the operating system. This suggests that, regardless of the problem, he don't has not been caused a constant problem.
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My Dell crashed. When I try to restart, it will start not (in any mode): can't go in Safe Mode or last mode of work or other. I managed to get to the blue screen and I saw the following: STOP: c0000221 Unknown Hard Error\SystemRoot\System32\ntdll.dll
I did some research that says I can try to reinstall / Windows XP Recovery and that this could make it workI have all the original disks.Can I use the Microsoft XP disk and how can I reinstall without wiping my hard drive (I'm terrified by wiping my hard drive)The manual of Dell said to insert the Windows XP installation disk and I have the ability to REPAIR, not REINSTALLWill this work?Another site indicates that the problem is that the drivers are up to date... I can't update because the PC is not connected to the internetHelp, pleaseHi Niallmcardle,
I suggest you follow steps from Microsoft Knowledge Base article and check if it helps.
A Stop: 0xc000026C or Stop: 0xc0000221 "Unable to load device driver" error occurs when you start Windows XP
http://support.Microsoft.com/kb/315241
I hope this helps.
-
I am running Windows XP SP3 on a desktop computer. I have a problem with windows update does not, I think the problem is the BITS service.
In the Services list, Windows Update is listed and put on the market but (BITS) Background Intelligent Transfer Service is listed as ' @% SystemRoot%\System32\qmgr.dll,-1000.»
I tried to follow the instructions on this link.http://answers.microsoft.com/en-us/windows/forum/windows_xp-windows_update/bits-not-listed-under-services-in-win-xp/9e0a3fe5-e193-4441-b3f4-85df0e9b42aa
I did a search for qmgr.dll and only found a location C:\WINDOWS\system32.
Research has not found
C:WINDOWS\ServicePackFiles\i386
C:WINDOWS\system32\bits
I also tried
Microsoftfixit.wuRNP.13130938846183180.1.1.Run.exe
Microsoftfixit.wuMATSKBRun.exe
MicrosofFixit.wu.RNP.12309915728318878.Run.exe
Don't know why there are three versions?
I run some antivirus scans and found a problem on a second hard drive. I removed the disk and another scanner so that the C drive is clean. I don't know what caused this, but I don't think it's a virus.
I think I have my installation disc, so perhaps this is an option to use.
Hope someone can help.
Thank youI am running Windows XP SP3 on a desktop computer. I have a problem with windows update does not, I think the problem is the BITS service.
In the Services list, Windows Update is listed and put on the market but (BITS) Background Intelligent Transfer Service is listed as ' @% SystemRoot%\System32\qmgr.dll,-1000.»
I tried to follow the instructions on this link.http://answers.microsoft.com/en-us/windows/forum/windows_xp-windows_update/bits-not-listed-under-services-in-win-xp/9e0a3fe5-e193-4441-b3f4-85df0e9b42aa
I did a search for qmgr.dll and only found a location C:\WINDOWS\system32.
Research has not found
C:WINDOWS\ServicePackFiles\i386
C:WINDOWS\system32\bits
I also tried
Microsoftfixit.wuRNP.13130938846183180.1.1.Run.exe
Microsoftfixit.wuMATSKBRun.exe
MicrosofFixit.wu.RNP.12309915728318878.Run.exe
Don't know why there are three versions?
I run some antivirus scans and found a problem on a second hard drive. I removed the disk and another scanner so that the C drive is clean. I don't know what caused this, but I don't think it's a virus.
I think I have my installation disc, so perhaps this is an option to use.
Hope someone can help.
Thank youI think that another procedure also credit Xircal will work for your script, so I copy and paste it here. This assumes that you have no subfolder named bits in the system32 folder
Here are the steps to follow if you have qmgr.dll in C:\WINDOWS\system32
- Go to C:\WINDOWS\system32, right-click and select new | Folder
- Name bits (lower case) If you lose the highlight, click on new folder to select it again and then hit F2. Delete "new folder" and rename it to bits
- Open C:\WINDOWS\system32 still once, find qmgr.dll, right-click and choose copy from the menu.
- Open C:\WINDOWS\system32\bits and choose Paste. You should see qmgr.dll appear in the bits folder.
- Then, go to Start, run , and copy/paste: regsvr32 qmgr.dll and click OK (If you have run on the start menu, hit instead of key Windows + R)
- Do the same with this file: regsvr32 qmgrprxy.dll
- Restart the PC and then copy / paste this command into the field run:
%windir%\System32\rundll32.exe setupapi, InstallHinfSection DefaultInstall 132 %windir%\inf\qmgr.inf - If you are prompted to insert the Windows installation CD, ignore this and in the dialog at the bottom where it says copy the files, change the path to C:\WINDOWS\system32
- Restart the PC and then go to the Services and you should be able to see BITS in the list. Open the Services menu, go to start / run, copy and paste services.msc and click OK.
- In the Background Intelligent Transfer Service BITS or is visible in the list, double-click it, and then click on the Start button. This step is just a test to make sure it works properly.
- If you get 2 error: cannot find the specified file, click on start, then run again and copy / paste the following command, and then click OK:
Tracking Add HKLM\SYSTEM\CurrentControlSet\Services\BITS\Parameters /v ServiceDll /t REG_EXPAND_SZ /d %windir%\System32\qmgr.dll - Reboot again and try once more to start the PIECES. It should work fine now, but in the unlikely case where it fails again, run the following command, and then press ENTER:
Reg add HKLM\SYSTEM\CurrentControlSet\Control\BackupRestore\FilesNotToBackup - Restart again, and then proceed as follows:
- Go to this link and install the IE8 November update:
http://www.Microsoft.com/en-US/Download/details.aspx?ID=41074 - Finally, go to the Windows Update site and you should be able to download normally.
Update regarding the step #14
-
"Error loading C:\WINDOWS|system32\sshnas21.dll".
This is the message that appears when I start my system "error loading C:\WINDOWS|system32\sshnas21.dll. The specified module could not be found. "What do I do?
This is the message that appears when I start my system "error loading C:\WINDOWS|system32\sshnas21.dll. The specified module could not be found. "What do I do?
Looking for errors like this by doing a search on Google for the name of the file. Usually, they turn up without success.
When a search in no hits or suspicious hits result, the answer is usually that the file in question is linked to the malicious software and your anti-malware application has deleted or quarantined file, but left to the Windows registry entry that tries to start the malicious software when you start your computer.
See http://answers.microsoft.com/en-us/windows/forum/windows_7-files/error-of-sshnas21dll-missing-at-the-startup/c414c2a7-eb5c-4d67-9883-7817fb742d18 (ignore the parts specific to Windows 7)
Download, install, update and run full scans with two of these free analytical tools:
MalwareBytes AntiMalware
SUPERAntiSpywareDo not run the scans at the same time. They can take some time, so start an and then go for a non computer chore for awhile.
If the scans does not solve the problem (and they can't, because the actual malware file has already been processed), then download and run Autoruns. Click on the "Connection" tab and look in the column 'Image path' for the dll named in your error message. If it is not displayed in the connection tab, click the "all" tab and use the file > search tool. A characteristic of the search of Autoruns tool is that you must move the selection under the element line "found" before you "Find Next."
Once you find the line with the file in question, either "delete" or (if you want to be safer) uncheck the box. The latter prevents the line running, but you can reactivate it later by removing the check mark.
-
Error loading C:\Windows\system32\cbsrSmng.dll
At the start of my pc a message appears telling me "error loading C:\Windows\system32\cbsrSmng.dll" each time. I have an Aspire 6930 Vista system and this error has done this for over a year. I ran "sfc/scannow", and he says that couldn't be repaired. I have my original backup disk. Am now lost what to do.
Hello
To remove the error message if still there after the controls above to malware.
How to troubleshoot a problem by performing a clean boot in Windows Vista
http://support.Microsoft.com/kb/929135
How to check and change Vista startup programs
http://www.Vistax64.com/tutorials/79612-startup-programs-enable-disable.htmlAutoruns - free - see what programs are configured so that it starts automatically when
your system boots and you connect. Autoruns also shows you the complete list of the registry
and where applications can configure Auto-start for the files settings.
http://TechNet.Microsoft.com/en-us/sysinternals/bb963902.aspxI hope this helps.
Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="">-><- mark="" twain="" said="" it="">->
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When I start my PC it opens as soon as my desktop appears on the screen, error loading C:\Windows\system32\sshnas.dll the specified module could not be found. How can I fix it?
* original title - need HELP, Windows System 32 error *.Hello
who is / was malware or a boot remains for her entry
Download update and scan with the free version of malwarebytes anti-malware
http://www.Malwarebytes.org/MBAM.php
You can also download and run rkill to stop the process of problem before you download and scan with malwarebytes
http://www.bleepingcomputer.com/download/anti-virus/rkill
If it does not remove the problem and or work correctly in normal mode do work above in safe mode with networking
Windows Vista
Using the F8 method:
- Restart your computer.
- When the computer starts, you will see your computer hardware are listed. When you see this information begins to tap theF8 key repeatedly until you are presented with theBoot Options Advanced Windows Vista.
- Select the Safe Mode with networking with the arrow keys.
- Then press enter on your keyboard to start mode without failure of Vista.
- To start Windows, you'll be a typical logon screen. Connect to your computer and Vista goes into safe mode.
- Do whatever tasks you need and when you are done, reboot to return to normal mode.
If the error persists after scanning use this program to out startup
This utility, which has a knowledge of auto-starting locations of any startup monitor, shows you what programs configured to run at system startup or login and that the entries in the order of processing windows. These programs include those in your startup folder, Run, RunOnce, and other registry keys. You can configure Autoruns to show other locations, including Explorer shell, toolbar extensions, helper objects to the browser, Winlogon notifications, auto and many start-up services even more.
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What is 'global\systemroot\system32\H8SRTgdnqksgnby.dll '?
I had a problem pop up a lot in the last two days and it is the following: global\systemroot\system32\H8SRTgdnqksgnby.dll. What I need to know is, what exactly is this and can be removed safely?
Hello
Of course it looks like malware me - can you tell what program is to give the pop-up? Do a very thorough job
a check with these methods as no program can detect and remove all malware. Added easy to
detect malware is often accompanied by a much harder to detect and remove the payload.It can be made repeatedly in Mode safe - F8 tap that you start, however you must also run them
the Windows when you can.Download malwarebytes and scan with it, run MRT and add Prevx to be sure that he is gone. (If Rootkits run UnHackMe)
Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
Malwarebytes - free
http://www.Malwarebytes.org/Run the malware removal tool from Microsoft
Start - type in the search box-> find MRT top - right on - click RUN AS ADMIN.
You should get this tool and its updates via Windows updates - if necessary, you can download it here.
Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
(Then run MRT as shown above.)Microsoft Malicious - 32-bit removal tool
http://www.Microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=enMicrosoft Malicious removal tool - 64 bit
http://www.Microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495e-94E7-6349F4EFFC74&displaylang=enalso install Prevx to be sure that it is all gone.
Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
Prevx - Home - free - small, fast, exceptional CLOUD protection, working with other security programs. It comes
a scan only, VERY EFFICIENT, if it finds something to come back here or use Google to see how to remove.
http://www.prevx.com/ <-->-->
http://info.prevx.com/downloadcsi.asp <-->-->Choice of PCmag editor - Prevx-
http://www.PCMag.com/Article2/0, 2817,2346862,00.asp--------------------------------------------------------
If necessary here are some free online scanners to help the
http://www.eset.com/onlinescan/
http://www.Kaspersky.com/virusscanner
Other tests free online
http://www.Google.com/search?hl=en&source=HP&q=antivirus+free+online+scan&AQ=f&OQ=&AQI=G1--------------------------------------------------------
Also do to the General corruption of cleaning and repair/replace damaged/missing system files.
Run DiskCleanup - start - all programs - Accessories - System Tools - Disk Cleanup
Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN
Enter this at the command prompt - sfc/scannow
How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
generates in Windows Vista cbs.log
http://support.Microsoft.com/kb/928228Run checkdisk - schedule it to run at the next startup, then apply OK then restart your way.
How to run the check disk at startup in Vista
http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html-----------------------------------------------------------------------
If we find Rootkits use this thread and other suggestions. (Run UnHackMe)
I hope this helps.
Rob - bicycle - Mark Twain said it is good.
-
I get the rundll error "error loading C:\WINDOWS\system32\vcnflrd.dll the specified module is not found."
I have Windows XP Professional, I installed Windows 7 and windows 8 and windows defender and avast antivirus scan and complete. I did a full cleaning.Thank you
I get the rundll error "error loading C:\WINDOWS\system32\vcnflrd.dll the specified module is not found."
I have Windows XP Professional, I installed Windows 7 and windows 8 and windows defender and avast antivirus scan and complete. I did a full cleaning.Thank you
Hello
you are fully updated? This means that the module cannot be found, what you want to do when you get this error? error codes >?
check the reports on the problems and solutions
You can do a support ticket, follow the link
http://support.Microsoft.com/common/international.aspx?RDPATH=DM;en-us; Select & Target = support
Microsoft product support has some tools that will be useful and can help to find a solution
have a great day with OneCare Scan + 50 tips Windows 7even infected with the center of privacy? DELETE this Blog search & response threat Sysinternals Live Tools + TRANSLATOR+ Photosynth + Microsoft Security + Microsoft SUPPORT + Of Live Labs PIVOT + Microsoft Live Labs + Office 2010 beta + get Windows LIVE!
The linked TechNet page
http://TechNet.Microsoft.com/en-us/security/dn481339
will give you a link for each update of the cumulative months for internet security explore who you must manually download and install before you will not be able to access windows update
https://TechNet.Microsoft.com/en-us/security/bulletin/MS13-097 is this month December 10
Select the download that is necessary for your version of Internet Explorer and download and install it and restart your computer before you visit Windows Update to get other updates which will then become accessible, after the prior cumulative IE security update is downloaded and installed MANUALLY and the computer is RESTARTED.
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