MTP device when connecting Samsung MP3 error

My computer won't let me use my Samsung MP3 yp-p2jcb/xaa model. I use Windows Vista.

I went to the website of Samsung and chatted with them. Him gave me this troubleshooting link: my computer is not recognizing my player when I connect it I tried everything and nothing has worked. Finally, he suggested that I have to contact Microsoft. The device is plug-n-play, so they did not all drivers. I took the camera and plugged on my friends computer, running Windows 7, and the MP3 works perfectly. My computer has had no other problem with USB connections.

When I check the Device Manager, it shows the MP3 as P2 under other with an exclamation point. The error I get is "the drivers for this device are not installed. After that, I saw Code 1 and Code 28.

Then, I tried to reinstall the driver to choose "Browse my computer for driver software" and then me C:\\Windows\system32\driverstore on my computer. It has been proposed by Samsung. I get the following message.

Windows encountered a problem installing the software driver for your device

Windows found the software and driver for your device but encountered an error trying to install it.

?   MTP device

There is no driver selected for the item or a set of device information.

If you know the manufacturer of your device, you can visit their website and check the support section for driver software.

I do not understand that she finds the driver software, but cannot install it. The manufacturer can not help with this issue more as they operate very well, they have no drivers and they helped me to solve the problems. I uninstalled the device, restarted my computer and tried to plug it in again. It did not work. I'm lost and it seems obvious to me it has something to do with Vista. What is the next step I have to do?

Hi DavidMapes,

Below you will find several troubleshooting methods that should help you to solve this problem.

 

TROUBLESHOOTING #1:

Installation of Vista, an update of XP? If so, complete the WORKAROUNG STEP in this document.

Check to see if there are any ghosts/ghost devices:

1. click on start, point to programs, point to Accessories and then click command prompt.

2. at a command prompt, type the following command and press ENTER:

Set devmgr_show_nonpresent_devices = 1

3. type the following command a command prompt and press ENTER:

Start devmgmt.msc

4 solve the devices and drivers in Device Manager.

NOTE: Click on view the hidden devices on the view menu in Device Manager before you can see devices that are not connected to the computer. When you are finished troubleshooting close Device Manager.

5 type exit at the command prompt.

6. connect the MP3 to see if this solves the problem.

TROUBLESHOOTING #2:

What is the brand and model of your computer?  Make sure you have the most recent BIOS? Driver Chipset offered by the manufacturer.

TROUBLESHOOTING #3:

To perform a clean boot, follow the steps described in this document . It will be excludes any interference of the 3 part. If you encounter the same error message when you connect the MP3 player, please provide the received codes or error messages.

MORE INFORMATION:

A USB device may no longer work correctly when Windows Vista comes out of standby or hibernation

http://answers.Microsoft.com/en-us/Windows/Forum/windows_vista-hardware/Windows-encountered-a-problem-installing-the/b093934f-4227-424C-8d42-f17d53be4524

Tags: Windows

Similar Questions

  • Transcend storage device when connected gives error "Windows has stopped this device because it has reported problems. (Code 43) »

    Original title: Windows has stopped this device because it has reported problems. (Code 43) ».

    Hi, I have a storage device 'Transcend', but when I connect it it gives me "Windows has stopped this device because it has reported problems. (Code 43) »

    . in the last ididnt have had problems with this unit. what I can do.

    Shirly

    Hello

    1. What is the brand and model of the device of Transcend storage?

    2. other USB devices work on your computer?

    Error code 43 indicates that one of the motors controlling the unit notified the operating system that the device failed in some way.

    Method 1:

    Step 1:

    I suggest you try plug the storage device Transcend to another computer and check if it works.

    Step 2:

    Also, try to connect the Transcend storage device on another USB port and check if it's work (which you know are working perfectly).

    Method 2:

    You can run the diagnostic Fixit tool. Check out the following link.

    Hardware devices do not work or are not detected in Windows http://support.Microsoft.com/mats/hardware_device_problems/

    Method 3:

    You can check after uninstalling and reinstalling the USB controller. Follow the steps.

    (a) click Start and then click Control Panel.

    (b) click System and Maintenance, click System, and then click Device Manager.

    Note: If Control Panel is in Classic view, double-click System and then click on Device Manager.

    If you are prompted for an administrator password or a confirmation, type the password, or click on allow.

    (c) in Device Manager, double-click to expand the "USB Bus controllers", right click on the controller host, click "Uninstall" and click "OK".

    Check that if at all, there is an exclamation point on the pilot, it suggests problems with the installed driver.

    (d) repeat step 2 to uninstall all items under 'USB Bus controllers'.

    Then, restart your computer and Windows 7 will automatically reinstall all USB controllers.

    Reference:

    Tips for solving problems of USB devices
    http://Windows.Microsoft.com/en-us/Windows-Vista/tips-for-solving-problems-with-USB-devices
    Note: the information provided in the article mentioned above are applicable to Windows 7 too.

    Method 4:

    You can try to install the latest drivers for the storage device Transcend on the manufacturing site and check if it helps. Check out the following link.

    Updated a hardware driver that is not working properly

    http://Windows.Microsoft.com/en-us/Windows7/update-a-driver-for-hardware-that-isn ' t-work correctly

    See also:

    Install a USB device

    http://Windows.Microsoft.com/en-us/Windows7/install-a-USB-device

    Code 43: Windows has stopped this device because it has reported problems

    http://TechNet.Microsoft.com/en-us/library/cc725873 (v = ws.10) .aspx

    It will be useful.

  • Add TV LCD LG as an audio output device when connected with HDMI

    When I connected my laptop to my TV via HDMI, the sound came through the television. But I went to the audio output of the laptop by accidentally turning off the TV as a device on the selection screen of the "playback devices". Now I want to spend my audio back to my TV, but the device is no longer an option. How it add or repair?

    Hello
     
     
     
    Method 1.
    Please update the video card drivers, but also the audio drivers and then check if you have the ability to change the audio device by default.
     
    Update your sound driver in Device Manager:
    a. Click Start and then click Control Panel
    b. click on system and Maintenance
    c. under Device Manager, click on devices and equipment display
    If you are prompted for an administrator password or a confirmation, type your password or click on continue
    d. expand sound, video and game controllers
    e. right click on your Audio Controller, and then click Properties
    f. Select the driver tab
    g. click the Update Driver button.
    h. Select the option automatically search for an updated driver
     
    Windows will now look for an update for your Audio drivers locally and on the internet and then will guide you through the process of installing the driver.
     
    For more information see the links below:
    Updated a hardware driver that is not working properly
    http://Windows.Microsoft.com/en-us/Windows7/update-a-driver-for-hardware-that-isn ' t-work correctly
     
     
     
    Method 2.
    For more information see the articles below:
     
    I hope this helps.

    Thank you, and in what concerns:
    Shekhar S - Microsoft technical support.

    Visit our Microsoft answers feedback Forum and let us know what you think.
    If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

  • Error when connecting

    I get this message when connecting:

    Runtime error!

    Program C:/Program F

    Message indicates this program caused the term to terminate in an unusual way.  Contact the program support team.

    In my view, that it is a Microsoft problem?

    Bill Pharr

    * Deleted for privacy *.

    Hi Bill,

    I understand your concern and I am ready to help you with your problem. To isolate the problem, please specify what type of program or software you're trying to connect with?

    Thank you

    JoeM

  • No signal HDMI when connected to the TV (Aspire V3 - 571)

    Hello

    I'm really trampled here and need help. I have an Aspire V3-571. Please see the summary below in the chips:

    1 used to operate correctly when it is connected to my TV (via a HDMI cable)

    2. one night, what laptop was connected to the TV, picture started to blink

    3. after 20 minutes, the HDMI signal is not detected for the laptop

    4. Update driver Intel HD Graphics 3000 (Date: 29/01/2014 Version: 9.17.10.3347)

    5 tried to use different HDMI cables

    6. press Fn + F5 does nothing

    My TV HDMI port works with other devices when connected to it. What I'm missing here? Is there a defect of material with my laptop?

    Any advice or help on this would be much appreciated. Thank you.

    Hello...

    All information provided I see that you have already updated driver, tried different cables and also checked the HDMI port on your TV. I suggest you check the laptop's hdmi port by plugging another device like external monitor.

    If you don't get any screen, it could be a problem with the laptop's hdmi port.

  • driver usb MTP device install Dungeon Tomb crashes when I try to connect my Toshiba at200 tablet to my PC Windows 7

    driver usb MTP device install Dungeon Tomb crashes when I try to connect my Toshiba at200 tablet to my PC Windows 7. All attempts to solve this problem have failed.

    Hello

    Welcome to the Microsoft community. According to the problem description installation keeps failing mtp USB device driver.

    ·         Did you do changes on the computer before the show?

    ·         You get the error message?

    ·         Have what troubleshooting measures you tried?

    I'll help you with this problem. I suggest you follow the steps in the article.

    Tips for solving common driver problems

    I hope this helps. Let us know if you need help with windows.

  • Problem with mobile MTP device connection of Samsung.

    Original title: Device

    I have problems with the devices. When I click my devices and printers, he claims that there is a problem with the driver for Samsung mobile MTP device but when I plug it costs and he finds all my photos. I tried troubleshooting and it says that there is a problem with the PnP device. What can I do to fix this? I have try the resolution of the problems, but it does not work. He also says that my pc Ethernet controller is not installed. Once, I tried troubleshooting but without prevail. If anyone can help with these issues it would be greatly appreciated. I tried a system restore, and it doesn't work anymore.

    Thank you very much

    Hi Chris,

    To provide the proper resolution, I would need more information on your side.

    1. which version of the operating system are you using?

    2. What is the brand and model of the computer?

    3. What is the exact model of the Samsung Mobile?

    4. what measures all troubleshooting have you tried?

    This problem may occur because of corrupted device driver.

    Method 1:
    I suggest you try the procedure described in the article and see if it helps.

    What to do when a device is not installed correctly
    http://Windows.Microsoft.com/en-us/Windows7/what-to-do-when-a-device-isn ' t-installed-correctly

    Method 2:
    If the problem persists, try to install the latest driver for Samsung mobile device MTP on the manufacturer's Web site.

    http://www.Samsung.com/us/support/supportMain.do

    Hope this information helps. Answer the post with an up-to-date issue report to help you further.

  • Try to use the feature in Microsoft Streets and Trips GPS, but when my Garmin connection, get an error "device not connected"

    I'm trying to use the GPS feature in Microsoft streets & trips 2011. I connect my Garmin nüvi 40 to a USB port and it says "device not connected" when I click on Configure GPS. The USB ports on my work computer and I connect the GPS and use it to download/download photos and today I updated maps of garmin.com. It was no problem. However, Microsoft streets & trips 2011 is unable to see the GPS device no matter which USB port I use.

    Anyone know anything about this?

    Any suggestions would be helpful

    Thomas

    Hello

    I would recommend posting your query in the forums of Microsoft streets & trips.

    http://social.Microsoft.com/forums/en-AU/streetsandtrips/threads

    See also:

    Troubleshooting Garmin, DeLorme or other third-party devices with Streets & Trips, MapPoint, or highway

    http://support.Microsoft.com/kb/952607

  • When connecting to a Wifi hotspot, gives error: device or resource (Server DSN) does not

    Original title: wifi connection problem

    When connecting to a Wifi hotspot, there is problem that is... peripheral or the resource (Server DSN) does not. Help me solve this problem

    Hi Avinash,

    My apologies for the miss.

    In this case, I would recommend contact your college IT helpdesk or you can also post your query in TechNet support.

    Do not hesitate to write to us in case you have any problems/concerns while working on your computer, we will be happy to help you.

  • MTP device error

    I have a Samsung YP - K3 mp3 player that Windows XP (with Service Pack 3) now is unable to connect/sync for.

    When I connect the MP3 via the USB port, the Hardware Wizard detects it as new hardware and try to install it.  However, after a few minutes the following error msg appears:

    Cannot install this hardware.
    MTP device
    An error occurred during the installation of this device.
    The specified service does not exist as an installed service.

    I don't know why this error occurs, as I have previously been able to to connect/synchronize with the MP3 without any problems.  I got this player mp3 more than 2 years and this error has surfaced only last month.

    After searching on the Microsoft answers forum, I'm a little discouraged with many unaswered questions on MTP Device error!

    I hope that my question will be the exception and someone has the answer.

    Thank you
    The

     How to enable PSG in Windows XP (SP3) - HC 3.2

    Sorry for my bad English.

    DPW HoneyComb 3.2 for WINDOWS XP (SP3)

    -Portable Media Player (internal storage and SD CARD)

    Solution:
    1. unplug your Dell Streak 7
    2. edit the file locate c:\windows\inf\wpdmtp.inf (the folder is hidden)

    Code:
    ; Installation inf for devices supporting Media Transfer Protocol (MTP)
    ;
    ; Copyright (c) Microsoft Corporation.
    ;
    
    [Version]
    Signature="$WINDOWS NT$"
    Class=WPD
    ClassGUID={EEC5AD98-8080-425f-922A-DABF3DE3F69A}
    Provider=%Msft%
    LayoutFile=layout.inf
    DriverVer=02/22/2006,5.2.5326.4762
    
    [DestinationDirs]
    MTP.Files.Kernel = 12
    MTP.Files.XPRT_USB = 11
    MTP.Files.Core = 11
    MTP.Files.UMDFDDriver = 12,UMDF ; copy to system32\drivers\umdf
    [Manufacturer]
    %MfgName%=Generic,NTx86,NTamd64
    ;
    ;Device is identified by Microsoft OS descriptor
    ;If your device does not support it, use specific VID & PID for identification
    ;
    [Generic.NTx86]
    %GenericMTP.DeviceDesc%=MTP, USB\MS_COMP_MTP
    %GenericMTP.DeviceDesc%=MTP, USB\VID_413C&PID_B10B&MI_00
    ;
    [Generic.NTamd64]
    %GenericMTP.DeviceDesc%=MTP, USB\MS_COMP_MTP
    %GenericMTP.DeviceDesc%=MTP, USB\VID_413C&PID_B10B&MI_00
    

    It's my VID and PID, my Dell Streak 7 (Wi - Fi version).
    Device Magener-> PSG-> hardware ID.

    The Dell Streak 7 does not send the Hardware ID "USB\MS_COMP_MTP" to Windows XP, Windows Vista and 7, no problem.

    Connect your Dell Streak and install the software automatically for MTP device.

    This solution is for all devices honeycomb for Windows XP.

    http://Forum.xda-developers.com/showthread.php?t=1291293

  • USB MTP device drivers will not properly install for Samsung Galaxy S3 - Windows will not synchronize Galaxy S3 for computer

    Windows will not synchronize Galaxy S3 synchronizes a mobile computer.  When I attach USB cable the computer flashes added new hardware, but when you click the icon it goes in loops.  I've uninstalled and reinstalled the drivers in Kies and always the same problem.  All other cell phones synced to computer, including the Samsung Galaxy S3 but my iPhone no matter what I do.  When I open Kies and connect the USB cable there is no reconition of the cell phone.  I've seen a Code 31 error appear in good devices.
    Add questionnaires of the Add Hardware Wizard...

    SAMSUNG Mobile MTP Device (a yellow excamation sign)
                 
    This device does not work properly because Windows cannot load the drivers required for this device. (Code 31)

    SAMSUNG Android ADB Interface

    This device does not work correctly

    SAMSUNG Mobile USB Modem

    This device does not work correctly.

    SAMSUNG Mobile USB Composite Device DeviceThis works correctly.

    This device does not work correctly.

    It is all the information I can give at the moment.  I forgot to mention I am running Windows XP I hope that helps also.  With everything says I don't understand why will not load the drivers required for this device.  For any help or suggestion will be greatly appreciated.  Thank you all

    Hello

    -What is the driver version you are using?

    The latest version is ver.v1.4.6.0 out June 19, 2012.

    I recommend you to please update the USB drivers on your computer and check if it helps.

    How to manage devices in Windows XP
    http://support.Microsoft.com/kb/283658

    If this does not help, I would recommend you to please contact Samsung support for assistance.
    http://www.Samsung.com/us/support/

    There is a community forum for Samsung where you can ask questions.
    http://www.Samsung.com/us/support/owners/product/Sch-I535MBCVZW

    Hope this information helps.

  • Material up to date Assistant, MTP device an error occurred during the installation of the device

    I have a problem installing the driver for my mp3 player. I get this message after I try and install "" there was a problem installing this device: MTP device, is an error occurred during the installation of the device the specified service does not exist as an installed service. "" Even if I uninstall and re install the driver, I still get the same message. What could be the cause of this error message?

    My operating system is Windows XP home

    Original title: update Hardwre Assistant

    Hi D.L.B1,

    • What is the brand and the model number of the MP3 player?
    • Other USB devices are connected to the computer works well?

    You try to manually add the MP3 player to the computer and check if it can help solve you the problem and if the MP3 player is detected.

    You can access the link below and follow the steps in the article to manually add the material to the computer.  When adding the verification of the material if it appears two devices one by one for device MTP and other USB Mass Storage Device. If it shows both, select the USB mass storage device from the list and try to install it and check if that helps.

    http://www.Microsoft.com/resources/documentation/Windows/XP/all/proddocs/en-us/app_start_hardware_wizard.mspx?mfr=true

    If the problem persists and you cannot install the MP3 player, you can contact the manufacturer of MP3 and check if you need to make changes to install it and if they have the latest drivers to install.

    I hope this helps. Let us know the results.

    Thank you and best regards,

     

    Srinivas R

    Microsoft technical support.

    Visit our Microsoft answers feedback Forum and let us know what you think.

  • Update failed "Samsung Mobile MTP Device"

    Once more, Samsung screwed up my updates.

    The first time I have connected my Galaxy S3 on my PC, a notice to update poped to the top of MS Updates.

    It turns out that it was a Samsung one and surprise, surprise, it could not install!

    Is this also happened when I installed Samsung Kies software, at that time several updates have been triggerede and install attempt failed.

    The blackout resulted in these notes: -.

    SAMSUNG Electronics Co., Ltd. - other hardware - SAMSUNG Mobile MTP Device

    Download size: 4. 3 MB

    You may have to restart your computer for this update is taken into account.

    Update type: recommended

    SAMSUNG Electronics Co., Ltd. other software update released material in may 2012

    More information:
    http://sysdev.Microsoft.com/support/default.aspx

    Help and Support:
    http://support.Microsoft.com/select/?target=hub

    None of the links above is no help for me, can anyone advise if this update is important, or if I should just ignore it?

    I had the same problem. Tried to install it several times and it has always failed. Then one day it suddenly installed successfully. I think that settles the only difference between failure and success was that I had my phone connected to my PC during the successful installation. Try to connect your phone to the PC and run the update.

  • Mobile SAMSUNG MTP device driver

    Mobile SAMSUNG MTP device

    Hello

    1. What is the exact model of the Samsung mobile number?

    2. the question facing you to install the Samsung Mobile MTP device driver?

    3. you receive messages or error codes?

    If you try to install the Samsung Mobile MTP device driver, try installing the latest driver for the same SamsungWeb site.

    If you have problems to install the driver, you can refer to the article and try the steps to solve the problem.

    What to do when a device is not installed correctly

    Hope the helps of information. Let us know if you need help with Windows related issues. We will be happy to help you.

  • Problem Samsung Mobile MTP Device with the Galaxy Tab 10.1 on windows 7 32 bit

    I just bought a new Samsung Galaxy Tab (GT-P7500) Slim 10.1.

    I plugged it in to my pc Windows 7, but the driver "Samsung Mobile MTP Device" could not be installed.
    What can I do?
    Windows is up-to-date and I realize al system requirements.

    Hello

    ·          You get the error message during the installation of the driver?

    Step 1: Launch the hardware and devices troubleshooter.

    http://Windows.Microsoft.com/en-us/Windows7/open-the-hardware-and-devices-Troubleshooter

    See also: http://windows.microsoft.com/en-US/windows7/What-to-do-when-a-device-isn ' t-installed-correctly

    Step 2: You can also download the drivers for your Samsung device from following link:

    http://www.Samsung.com/UK/support/detail/supportPrdDetail.do?menu=FW&prd_mdl_cd=gt-P1000CWAXEU

Maybe you are looking for