Muse: error 1009: site does not open

Hello

I worked on a beta with version portfolio site of muse, but since yesterday, I get an error when I try to open it, I open any more.

It gives the following error:

Adobe Muse has encountered an unexpected error and will have to be completed.

TypeError: Error #1009: cannot access a property or method of a null object reference.

I tried to update Muse on the non-beta trial version (did not help), and a friend tried to open it on their computer (did not help either). I'm running out of ideas on how to solve this problem. Does anyone know what I could do to fix this?

Thank you

It's two reports of the same mistake. The first, with no specific details. The key piece of information is the "NDMI/nativeDragEventHandler" in the second report.

The short answer

Restart your computer, or it is possible to restart just Google Chrome will be enough. (If this is the case, if would be useful if you let us know.) (Thank you.)

Background

This "[NDMA/nativeDragEventHandler]" error is caused by the combination of a bug in Google Chrome, an arbitrarily low limit in Mac OSX and bad error handling in the Muse. (FWIW, drag and drop will crash or not work in many applications, once your computer is located in that State.) The problem is not specific to the Muse. Muse was just one of the more obvious reactions to the BONE in this State.)

There are at least three ways very different drag and drop can be implemented on the Mac. One of those who imply a kind of "private Clipboard. Mac OS x puts an arbitrarily low limit on the number of these that can exist at any given time. Google Chrome has a bug https://code.google.com/p/chromium/issues/detail?id=467296> where he creates these private clipboards but never released back to the operating system. Therefore, the limit is reached and any application that requires one after which is nothing, a very unexpected result. This in turn causes and drag for not doing anything to generate errors or crash in apps that took the same approach for implementing drag / move that is used by Google Chrome.

For the next major version of Muse, let's rewrite drag-n-drop to avoid this limitation of Mac OS. Google is aware of the bug in Chrome, but it is unclear when it will be resolved.

It is possible smoking Chrome would be sufficient to allow Mac OS X to recover these private clipboards sunk, but since their purpose is to enable sharing of data between applications, it is also possible, is not and the only recourse is to restart the computer.

Tags: Adobe Muse

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