MX432 load paper more

My MX432 had a jam of paper some time ago and now it seems that it will not load paper unless I push it.

Hi maidenjane,

To try to resolve the problem, with a flashlight or other light brilliant, please check the area of the paper feed printer and check that there are no pieces of paper or other obstacles to the printer that can cause the error.  Then, please make a roll of clean the unit by following the steps on the below link:

PIXMA MX432 cleaning roll

We recommend that you try at least three cleanings of roll.  If the paper still feeds not correctly, the printer may require maintenance.

Please call or write to us at one of the methods on the contact us page to get your service options.

Tags: Canon Printer

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