My Blackberry Smartphones BlackBerry keeps freezing on the loading page!

Hi, I had my blackberry for a few months and only recently has he is not able to go beyond the black screen with "blackberry" and the loading on it bar!

I tried to delete a contact from my bbm status thing and it just cut off! The gray loading bar constantly freezes three-quarters of the way along and does not move further.

I tried many things, but none have worked, I was wondering if anyone knows how to move and stop it to halfway along the bar of freezing?

Thank you very much.

Hi and welcome to the Forums!

Since you did not specify on what you have tried, we risk redundant advice. So, the first thing is... at all times a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

If it does not, then do it again, but leave the battery for at least 10 minutes. Makes no sense, I know... but sometimes it helps.

If who does not work, then please clarify exactly what you were doing... "remove someone from my bbm status thing and just cut" is not terribly useful for diagnosis... Please be as precise and detailed as you can be.

Best!

Tags: BlackBerry Smartphones

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