my Bluetooth cannot connect to my shoqbox
connection come with a pop-up alert indicating that "Audio driver is not available, please make sure that the audio device works properly.
Edit:
Hello
As the problem seems to occur only when you connect the Philips Shoqbox Bluetooth speaker to your laptop if you may need to install a driver for the same that is missing or a utility.
Contact Philips support so that they could help you with this problem.
It will be useful.
Tags: Windows
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Welcome to the HP forums! It's a great way to engage, ask questions and find resolutions by working with specialists from the community of HP. I understand that you need help with Bluetooth pairing for your device from romaric. It'll be a pleasure to help you with this.
You did a great job on diagnose the problem on your side. Kudos to you on this point. It is always a privilege to work with tech-savvy and technically competent customers like you. We greatly appreciate your relationship with HP. I am amazed at your technical skills and expertise. Brilliant work!
You're an HP customer, and we greatly appreciate you for doing business with HP. I take it as a privilege to share this platform with you.
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Link 2: http://h20564.www2.hp.com/hpsc/doc/public/display?docId=emr_na-c01590950
If it still not solved, please update the bios, the chipset and drivers Bluetooth http://hp.c/om/drivers if it has not been done.
I hope this helps. I would like to know how this happens. I hope the problem is solved without hassle and the unit works very well.
Just to say thank youPlease click the ' Thumbs Up ' button to give a Kudos to appreciate my efforts to help me. If it helps, Please mark this "accepted Solution" because it will help many other people with the same problem to get it resolved without hassle.
Now carefully and have a wonderful week ahead.
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Thank you for visiting the Forums HP's Support and welcome! It is an excellent site to find answers and ask questions. I looked into the problem that you are having with your bluetooth does not connect to other devices.
What you're trying to connect to your laptop or your laptop connect to Bluetooth?
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