my browser is stuck on the opening page.

Seems not to matter to this site, I tried to reach, or what site I put it as my homepage. I get no response. The problem seems related to the intelligence program Scorpio who touched my computer. Is there a way to remove that?

It is on Windows, I guess.

First, you must uninstall all suspicious software through the control panel of Windows configuration, either add or remove programs (XP) or uninstall a program. You can click on the installation date column to sort by date and see which have been grouped.

Then, run some malware supplemental sweeps using the tools listed in this article to support: Troubleshooting Firefox problems caused by malware. If you can not download them using IE, you can be able to run Firefox in Safe Mode.

Firefox Safe mode is a standard diagnostic tool in order to avoid interference by extensions (and some custom settings). More info: questions to troubleshoot Firefox in Safe Mode.

You can restart Firefox in Mode safe help

Help > restart with disabled modules

If you cannot use the menus in Firefox in normal mode, close all Firefox Windows, then hold down the SHIFT key when you start Firefox.

In the small dialog box that appears, click on 'Start mode safe' (not Reset)

Third, delete them or disable all non-essential or unrecognized extensions on page modules. Either:

  • CTRL + SHIFT + a
  • Firefox orange (or the Tools menu) button > Add ons

In the left column, click Extensions. Then, in case of doubt, disable or remove.

Typically, a link will appear above at least an extension disabled to restart Firefox. You can complete your work on the tab and click one of the links in the last step.

From the latest discussions on Websteroids / ScorpionSaver / drive Tube, you may have some malware which relocate or reactivate the unwanted extensions, in this hidden folder:

C:\ProgramData\Updater

If Windows won't let you delete a .exe file in this folder, you will need to kill the corresponding process in Windows Task Manager. In some cases, it is easier to restart Windows using Windows safe, then run the malware cleaning programs.

Tags: Firefox

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