my built-in speakers

laptop HP pavilion dv4, family windows premium 64-bit

one day I was using Skype on my laptop with sound and MIC.  I commutatiion more to my Skype wireless headset.  then another day, I came back and could not get my sound to work... it shows that she is mute on the light of my keyboard... but not a my volume control.  I can't mute light and noise at work.  can someone please help?

Hello

Try the following.

Open Skype, click on tools and select Options.  On the General Settings tab, remove the check mark next to "Start Skype when I start Windows" and save the changes.

Reboot the laptop.

Now run through the previous procedure (below again) to do a clean install of your Audio driver.

------------------------------------------------------------------------------------------------------------------------------------------------------

Download IDT Audio Installer on the link below and save it in your downloads folder.

http://ftp.HP.com/pub/SoftPaq/sp46501-47000/sp46567.exe

One time finished, open windows control panel, open Device Manager and open sound, video and game controllers.  Right click on the IDT device and select uninstall - also, you should get a command prompt to delete the current driver, check the box to enable this and then proceed to uninstall.

When finished, restart the computer and let Windows load completely.  Open your download folder, right-click on the IDT Installer and select "Run as Administrator" to launch the installation.  Once this done, do a right-click the speaker icon in the taskbar and select playback devices.  'Speakers and headphones' left click once to highlight, and then click set as default.

------------------------------------------------------------------------------------------------------------------------------------------------------

Now do you get any audio - if not, go to Services again and see if you can now start the Audio service.

Kind regards

DP - K

Tags: Notebooks

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