My C309g is misfeeding (drawing) book only on one side

My C309g blocks - it draws paper only on the right side and feed a piece of paper.  I cleaned the rollers, checked for debris, all removable parts off, cleaned and replaced.  No change.  Suggestions?

There could be a device that has become damaged in the printer. If that were the case, then the printer would be able to draw on the side that are still functioning. You see the gear turns on both sides, if you look at the front as it prints?

There is a document with steps to help fix the issues paper jam found here.

Let me know if it helps.

Tags: HP Printers

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