My computer does not recognize our Canon MX922.

My Dell N7010 laptop will not recognize our new Canon MX922 printer. It is using Windows 7 Home Premium. I connect using wifi. Any ideas as to what I can do?

Hello!

Welcome to the Canon Forums and thank you for your post!

To have a better understanding of your problem, please let everyone know what operating system (Windows Vista/7/8 or Mac OS 10.X) you are using and if you are connected via USB or WI - FI. In this way, the community will be able to help you with suggestions that are appropriate for your product.

If it is a time sensitive question, our team of technical assistance to the United States is standing, ready to help you 24/7 by Email http://bitly.com/CanonEmail or by phone at 1-800-OK-CANON (1-800-652-2666) Monday to Friday between 10:00 and 10: 00, et (07:00 to 19:00 PT).

Thank you!

Tags: Canon Printer

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