my computer has a physical CD-ROM drive... and physically, it opens and closes... but the computer doesn't recognize, or something in it.

I think that if I knew more details, I could not even what to do.  And I think in a clumsy attempt to speed up my computer by taking things that were not used... I did this, but I don't know how to cancel it.  The physical drive is there and you can extract a disc in and out... but the computer does not see the disk itself, and still less the disk in it.

Help is welcome.  Thank you.  (And Yes, if I find a way to solve this problem, I'll hang a sign above the screen remind me never to touch again!)

Hi Gverdi,

You can follow the procedure suggested for error code 32 of this link & check if the problem persists:

Explanation of error codes generated by Device Manager in Windows XP Professional

Hope the helps of information.
Please post back and we do know.

Tags: Windows

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