My computer is infected with the Virus Zwangi.

Hey guys. Recently, I downloaded a program of free sound recording a few days ago, and a virus, called Zwangi, is now on my computer. It all started when my free AVG popped up with like 6 cases of virus notifications. I tried to quarantine, then remove them and when I restarted my computer, AVG did not work. I downloaded the ClamWin Antivirus and during the scan with it, remove Zwangi in my program files.

Recently, I did a system restore before that I downloaded the program, but I still have the same problems...
(A) every time I try and open my "Documents and Settings" folder (which, I might add, has disappeared from my C drive, it's the place), I get an error box saying "acessable. Access is denied. "
(B) I have scanned for viruses with ClamWin and got this...

c:\\windows\ehome\tk-TM\ehepgres.dll.MUI: Trojan.Swizzor.Gen FOUND
c:\\windows\Installer\44a3b.msi FOUND Trojan.Bagle - 703

ClamWin said he eliminated the, but I don't notice a difference.

(C) now, whenever firefox works, I get a pop-up box saying something on the registration of Chrome (that I have not installed), then starts under and addons, I see a Zwangi addon that says there are uninstalled on reboot. The same thing is happening on every reboot.
(D) now windows defender is stopped.
(E) there are three processes running on the Task Manager, csrss.exe, winlogon.exe, and atieclxx.exe who have no user or description, and when I try to put an end, it gives me "access denied."

Aside from wiping the drive (I'm willing to do it), is there something I can do to save my computer?

Hello

Download malwarebytes and scan with it, run MRT and add Prevx to be sure that he is gone. (If Rootkits run UnHackMe)

Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

Malwarebytes - free
http://www.Malwarebytes.org/

Run the malware removal tool from Microsoft

Start - type in the search box-> find MRT top - right on - click RUN AS ADMIN.

You should get this tool and its updates via Windows updates - if necessary, you can download it here.

Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
(Then run MRT as shown above.)

Malicious removal tool from Microsoft
http://www.Microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=en

also install Prevx to be sure that it is all gone.

Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

Prevx - Home - free - small, fast, exceptional CLOUD protection, working with other security programs. It comes
a scan only, VERY EFFICIENT, if it finds something to come back here or use Google to see how to remove.
http://www.prevx.com/

Choice of PCmag editor - Prevx-
http://www.PCMag.com/Article2/0, 2817,2346862,00.asp

--------------------------------------------------------

If necessary here are some free online scanners to help the

http://www.eset.com/onlinescan/

http://www.Kaspersky.com/virusscanner

Other tests free online
http://www.Google.com/search?hl=en&source=HP&q=antivirus+free+online+scan&AQ=f&OQ=&AQI=G1

--------------------------------------------------------

Also do to the General corruption of cleaning and repair/replace damaged/missing system files.

Run DiskCleanup - start - all programs - Accessories - System Tools - Disk Cleanup

Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN

Enter this at the command prompt - sfc/scannow

How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
generates in Windows Vista cbs.log
http://support.Microsoft.com/kb/928228

Run checkdisk - schedule it to run at the next startup, then apply OK then restart your way.

How to run the check disk at startup in Vista
http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

-----------------------------------------------------------------------

If we find Rootkits use this thread and other suggestions. (Run UnHackMe)

http://social.answers.Microsoft.com/forums/en-us/InternetExplorer/thread/a8f665f0-C793-441A-a5b9-54b7e1e7a5a4/

I hope this helps.

Rob - bicycle - Mark Twain said it is good.

Tags: Windows

Similar Questions

  • Received a call from phone scam someone saying my computer is infected with the virus and malware

    original title: support for pc rj

    I recently received a call from someone called Mark of pc rj support and they said that my computer is infected with viruses and malware. Immediately, I hang up and called my computer technician who went to my place and said: my computer is absolutely perfect... This chap Mark said he also is an employee of Microsoft, which I highly doubt. He asked me to download something that my antivirus detected as virus...

    I would like to ask microsoft to focus on this

    Its fake. Ignore it. There are a lot of posts here, saying: it's a scam. And this has nothing to do with Microsoft. And MS (and everyone else) are aware of this

  • Computer is hacked and infected with the virus

    Original title: * address email is removed from the privacy *.

    Ago on my pc which I did not authorize .and they put users reprogram the files on my pc, including spyware. maleware.Trojan virusesother questions like they controll the pc .notme I treid norton distance help and everything I can to be the true owner of the hackeoseproff tesional until now I couldn't .are those proffesional pirates .i m just orerydinary don't Guy not abig turned why give me all the stingy computery use m pcthanxy

    Hello

    Thanks for posting your question in the Microsoft Community forums.

    I see from the description of the problem, your computer has been hacked and that the computer is infected with the virus.

    I imagine the inconvenience that you are experiencing. We are here to help and guide you in the right direction.

    To fix this, I may need more information:
    1. when exactly this problem?
    2 is that all browsing the Internet?
    3. do you receive any error messages?
    4. what exactly you mean by "notme I treid Norton remote help and everything I can to be the true owner of the hackeoseproff tesional?

    I suggest you scan the computer antivirus using the Microsoft Safety Scanner.


    Microsoft safety scanner will help us to get rid of software viruses, spyware and other malicious software.


    The Microsoft Security Scanner is a downloadable security tool for free which allows analysis at the application and helps remove viruses, spyware and other malware. It works with your current antivirus software.

    Note: The Microsoft Safety Scanner ends 10 days after being downloaded. To restart a scan with the latest definitions of anti-malware, download and run the Microsoft Safety Scanner again.

    Warning: If you run the antivirus program that is infected by the virus scan will get deleted. Therefore, reinstall the program. Also, if files and folders are affected by the virus, while they might even get deleted.

    Check out the link for more information.

    Scams by e-mail or web: how to protect yourself
    http://www.Microsoft.com/security/online-privacy/phishing-scams.aspx#victim

    Let us know the status of the issue after you perform the troubleshooting steps. If you need additional help or information on Windows, I'll be happy to help you. We, at tender Microsoft to excellence.
  • I'm operating a windows XP Home Edition with service pack 3. Analysis of essential security of a windows shows that my computer is infected with a virus ' "Trojan horse: back/Alureon.A"»

    In January of this year my computer would freeze, or be very slow in its normal operation. This happened constantly. I tried to verify that my windows update check to be sure that I was getting my automatic updates. I was unable to connect to Windows update, no matter how many times I tried. This never happened before. So, I thought that my inability to connect to verify Microsoft Updates could be related to my computer running at a slow speed and / or gel constantly upward. When the computer froze, the only way to recover was to hit the kill switch and crash the computer. After the reboot, the computer could work normally for a period of minutes and resume again slow down and not to freeze completely upwards. For weeks, a Microsoft Tech person (Kevin) worked with me by e-mail and tried to fix my computer problems. Kevin exerted a lot of patience and accompanied me through a series of steps designed to understand what the problem was and fix it. At the time where we ran a Microsoft Scan (Scan, I believe was the name One) followed by an analysis "HijackThis". Kevin then read the results of analysis and recommended destruction of vast print of HijackThis. This has made some slight improvement to operations. As Kevin has attempted to provide additional assistance, I left for vacation. I came back, I did a scan of Microsoft Essential that determined that my computer is infected with a virus called "Trojan:DOS / Alureon.A.

    How do I rid my computer of this Trojan horse and restore my Microsoft updates and restore normal operation of the system?

    Thanks, Ben

    Run this Alureon is a rootkit . This can restore windowsupdate, once he removes the rootkit

  • None of my apps work after that my laptop has been infected with the virus Vista Internet Security 2010,

    Hi all
    I need help to get my computer back to normal.

    My laptop has been infected with the virus Vista Internet Security 2010, but I removed it, NOW none of my apps (Yahoo Messenger, trash, other folders, SYSTEM, all file icons restore,) work, I managed to get rid of the virus visa, but still none of the programs work. When I try to open any program, it displays an error message "this file has no program associated with it for performing this action. Create an association in the set associations Control Panel. " I did all the steps, but still nothing works now all my files are open with the same file. I try to download a program to fix this problem, but I'm not able to run cause keep giving me the same error and cannot download anything. Is it possible to recover my computer as usual. Any help much appreciated.
    Help, please.
    Oh also all the icons on my destop are replaced by the same feacture of icon, but the name of the icons are staying same.if it shows adobe icon and all icons are adobe, when I open it with ie, then everything will change IE also. even if the opening programme has also changed to the same icon as dekstop one. now all my things are open with yahoo messenger:(c'est fou:()

    Try restarting your PC and press the F8 key repeatedly and then start in safe mode with networking and download and comprehensive performance analysis with:

    http://www.Microsoft.com/security/scanner/en-us/default.aspx

    If this does not work, try to run Windows Defender version offline beta:

    http://Windows.Microsoft.com/en-us/Windows/what-is-Windows-Defender-offline

    You can take a look at:

    http://cyberdefend.WordPress.com/2012/01/07/boot-Windows-for-scan/

    If the problem has not resolved, then contact Support for Microsoft Security:

    https://consumersecuritysupport.Microsoft.com/default.aspx?ProductKey=pcsafetymalware&task=Diagnostics&mkt=en-us&St=1&wfxredirect=1

  • my computer is infected with a virus. I'm doing a system restore

    my computer is infected with a virus, I'm doing a system restore, but when I click on the tab to do it I get a message tha States window cannot find the path of restoration of the suggestions.

    Hello

    By using the system restore when you have malicious software is not a good idea, although she would go. System restore
    can actually help to spread malware and make more difficult or impossible to remove the malware. Best
    to remove malware and if it does Restore Point then use those IF necessary.

    -------------------------------------------------------------------------------------------------------------------------------
    If you need search malware here's my recommendations - they will allow you to
    scrutiny and the withdrawal without ending up with a load of spyware programs running
    resident who can cause as many questions as the malware and may be more difficult to detect as the
    cause.

    No one program cannot be used to detect and remove any malware. Added that often easy
    to detect malicious software often comes with a much harder to detect and remove the payload. Then
    its best to be thorough than paying the high price later now too. Check with them to one
    extreme overkill point and then run the cleaning only when you are sure that the system is clean.

    It can be made repeatedly in Mode safe - F8 tap that you start, however, you must also run
    the regular windows when you can.

    TDSSKiller.exe. - Download the desktop - so go ahead and right-click on it - RUN AS ADMIN
    It will display all the infections in the report after you run - if it will not run changed the name of
    TDSSKiller.exe to tdsskiller.com. If she finds something or not does not mean that you should not
    check with the other methods below.
    http://support.Kaspersky.com/viruses/solutions?QID=208280684

    Download malwarebytes and scan with it, run MRT and add Prevx to be sure that he is gone.
    (If Rootkits run UnHackMe)

    Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

    Malwarebytes - free
    http://www.Malwarebytes.org/products/malwarebytes_free

    Run the malware removal tool from Microsoft

    Start - type in the search box-> find MRT top - right on - click RUN AS ADMIN.

    You should get this tool and its updates via Windows updates - if necessary, you can
    Download it here.

    Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
    (Then run MRT as shown above.)

    Microsoft Malicious - 32-bit removal tool
    http://www.Microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=en

    Microsoft Malicious removal tool - 64 bit
    http://www.Microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495e-94E7-6349F4EFFC74&displaylang=en

    also install Prevx to be sure that it is all gone.

    Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

    Prevx - Home - free - small, fast, exceptional CLOUD protection, working with others
    security programs. It is a single scanner, VERY EFFICIENT, if it finds something to come back
    here or use Google to see how to remove.
    http://www.prevx.com/   <-->
    http://info.prevx.com/downloadcsi.asp  <-->

    Choice of PCmag editor - Prevx-
    http://www.PCMag.com/Article2/0, 2817,2346862,00.asp

    Try the demo version of Hitman Pro:

    Hitman Pro is a second scanner reviews, designed to save your computer from malicious software
    (viruses, Trojans, rootkits, etc.). who infected your computer despite safe
    what you have done (such as antivirus, firewall, etc.).
    http://www.SurfRight.nl/en/hitmanpro

    --------------------------------------------------------

    If necessary here are some free online scanners to help the

    http://www.eset.com/onlinescan/

    -----------------------------------

    Original version is now replaced by the Microsoft Safety Scanner
    http://OneCare.live.com/site/en-us/default.htm

    Microsoft safety scanner
    http://www.Microsoft.com/security/scanner/en-us/default.aspx

    ----------------------------------

    http://www.Kaspersky.com/virusscanner

    Other tests free online
    http://www.Google.com/search?hl=en&source=HP&q=antivirus+free+online+scan&AQ=f&OQ=&AQI=G1

    --------------------------------------------------------

    Also follow these steps for the General corruption of cleaning and repair/replace damaged/missing
    system files.

    Run DiskCleanup - start - all programs - Accessories - System Tools - Disk Cleanup

    Start - type this into the search-> find COMMAND to top box and RIGHT CLICK-
    RUN AS ADMIN

    Enter this at the command prompt - sfc/scannow

    How to analyze the log file entries that the Microsoft Windows Resource Checker
    (SFC.exe) program generates in Windows Vista cbs.log
    http://support.Microsoft.com/kb/928228

    Run checkdisk - schedule it to run at the next startup, then apply OK then restart your way.

    How to run the check disk at startup in Vista
    http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

    -----------------------------------------------------------------------

    If we find Rootkits use this thread and other suggestions. (Run UnHackMe)

    http://social.answers.Microsoft.com/forums/en-us/InternetExplorer/thread/a8f665f0-C793-441A-a5b9-54b7e1e7a5a4/

    I hope this helps.

  • Appeal of spam? your computer is infected with a virus

    I just got a phone call from a woman who herself identified as Support from Dell. She said that my computer has been infected by a virus. I hung up on the caller. Is this a spam call? My laptop is still under warranty. The phone number is 800-425-2067. Thank you.

    Hello

    Thank you for that bring to our attention.

    Dell won't these calls to the clients indicating that the system is infected with the virus and this could be a global scam. You did the right thing by hanging up reported this we. Data protection is a top priority for Dell. Unfortunately, technology phone scams have become prevalent in all of our industry.

    Please read the announcement at the top of the Forum Customer Care, "crooks masquerading Support technique Dell 'and follow the instructions to report the problem.

  • The browser safari in my macbook pro keeps popping up ads in new tabs saying my mac is infected with the virus and requires immediate cleaning. Is there really a virus problem? The ads are recurring.

    Browser Safari keeps popping up ads in a new tab by saying that my mac is infected with the virus, the advertising comes back repeatedly.

    N ° any message in a web browser saying that a Mac OS X system has a virus or other software malware is a scam; some sites Web legitimately analyzes the files uploaded to them, but is unable to scan the entire system.

    Even on Windows, unless you manually ran a scan of malware in your web browser, the same applies.

    (144338)

  • At my place of work, there are a data server with LAN and internet networking. I want to disable the internet connection before it is infected with the virus.

    At my place of work, there are a data server with LAN and internet networking. I want to disable the internet connection before it is infected with the virus.

    original title: server and virus problem

    Hi SurajMendon,

    Your Windows XP question is more complex than what is generally answered in the Microsoft Answers forums. It is better suited for the platform of networking on TechNet. Please post your question in the TechNet Windows XP Networking forum.

    Networking platform

    http://social.technet.Microsoft.com/forums/en-us/winserverPN/threads

  • Phone call to home phone saying that Campeau Microsoft for help with my computer is infected with a virus?

    Remember - this is a public forum so never post private information such as numbers of mail or telephone!

    Ideas:?  PH false calls from people posing as employees of Microsoft to help me with the infection by the virus. Others have similar appeals? 

    • You have problems with programs
    • Error messages
    • Recent changes to your computer
    • What you have already tried to solve the problem

    The game, 6 January 2011 08:26:45 + 0000, spider legs wrote:

    Remember - this is a public forum so never post private information such as numbers of mail or telephone!

    Ideas:?  * Ph false calls from people posing as employees of Microsoft to help me with the infection by the virus. Others have similar appeals? *

    * You have problems with programs * error messages * recent changes made to your computer * that you have already tried to solve the problem

    Please, in the future, remove all the verbiage above when you ask for a
    issue. It has nothing to do with your question. And ask your
    questions in the body of the message, not in the title. The title
    should be used only for a brief description of what is the question
    everything.

    Your phone call was a scam. This has been a very common scam these days. Hang
    upward on the appellants as this.

    Ken Blake (MS-MVP)

  • I think that my safari is infected with the virus, he on redirect keeps me from another Web site each time that I click my mouse or press a key on my keyboard... Help!

    I think that my safari (Yosemite) is infected by the virus, he on redirect keeps me from another Web site each time that I click of my mouse or press a key on my keyboard... Help!

    I can't seem to download the print screen, here, anyway, it starts the LINK share appears every time it redirect:

    -"ps4ux.com/click? h = Ax722bagzrmWM3RP_5wPSvP63fG7dqaJCNo55LiVexxUaivPBxSeS7A3C2V4-bO...» »-

    middle part is hidden by «...» »

    the last part is:

    -"ttp: 3% a % 2F % www.apple.com%2F 2F & rt = 46 & date_sid = 50fc88582b4e8512b3e35e56351a22a3" in a new tab.

    Run etrecheck to go to etrecheck.com and see what is running under the hood.

  • Computer infected with the virus. USB drives no longer appear in Windows Explorer.

    Original title: attack viruses, help...

    My friend has a computer that is running windows XP. She asked for help on what to do when several virus has infected his computer.

    I tried my best, but the virus has turned off. The Task Manager, msconfig are impossible to perform. the computer had a virus which is the reason why it continues to be infected. The last scan I made from a usb key which has been infected to leave the computer has revealed five different viruses and worms, each of them spread through usb drives. It's the worst case of infection, I had ever seen.  I tried to scan with the scanner but it did not work. The computer crashed, and when I turned it on things have become much worse. USB drives no longer appear in the Explorer, the computer reads no more and the old xp theme has disappeared, his running today on classic. Help me please.

    Please follow the steps below:

    On a friend or a member of the family computer, download the files installation and update Malwarebytes from the links below, copy them to a CD or a flash drive, then transfer the files on the problem machine and use them. If you cannot start the computer in 'normal' windows, try to install, update and running AFTER the computer scans are started in Mode safe... I use the sites below to download the installation file and the manual update:

    Once downloaded and before moving the machine to the problem, rename the Setup file "mbam - setup.exe" to something like "Gogetum.exe", and then copy the installation file and the update on a CD or a flash drive file... Transfer the file to the problem machine, install the "Gogetum.exe" file, and then run the update for the current program... After that, run a full system scan and delete everything it finds.

    Install Malwarebytes-download link (by clicking the links below will immediately start the download dialog window.)

    http://www.Malwarebytes.org/products/malwarebytes_free>

    Then download the SuperAntispyware program and the manual update of the links below. After you run the Malwarebytes tool that above, if you still cannot download and install directly from the problem machine, download it to a friend or a family member computer as well. After installation and update SuperAntispyware, run a full system scan and delete everything it finds as well. As before, you may need to rename the Setup file for the Setup program. :

    SuperAntispyware

    http://SUPERAntiSpyware.com/superantispywarefreevspro.html>

    Update of the manual of SuperAntispyware

    http://www.SUPERAntiSpyware.com/definitions.html >

    ____________

    Power Eraser

    http://security.Symantec.com/nbrt/NPE.aspx?lcid=1033>

    Stinger

    http://www.McAfee.com/us/downloads/free-tools/how-to-use-Stinger.aspx>

    UTC/GMT is 05:20 Monday, April 2, 2012

  • My computer starts slowly, infected with the virus. Microsoft Security does not work

    Original title: keep the slow start
    How do I remove trozens in the computor & to I have no few of them didn't have on this computor Microsoft Security Essentrials keep turning off as his red everrytime I restart the computor

    Hello

    If you need search malware here's my recommendations - they will allow you to
    scrutiny and the withdrawal without ending up with a load of spyware programs running
    resident who can cause as many questions as the malware and may be harder to detect as
    the cause.

    No one program cannot be used to detect and remove any malware. Added that often easy
    to detect malicious software often comes with a much harder to detect and remove the payload. Then
    its best to be thorough than paying the high price later now too. Check with them to one
    extreme overkill point and then run the cleaning only when you are sure that the system is clean.

    It can be made repeatedly in Mode safe - F8 tap that you start, however, you must also run
    the regular windows when you can.

    TDSSKiller.exe. - Download the desktop - so go ahead and right-click on it - RUN AS ADMIN
    It will display all the infections in the report after you run - if it will not run changed the name of
    TDSSKiller.exe to tdsskiller.com. If she finds something or not does not mean that you should not
    check with the other methods below.
    http://support.Kaspersky.com/viruses/solutions?QID=208280684

    Download malwarebytes and scan with it, run MRT and add Prevx to be sure that he is gone.
    (If Rootkits run UnHackMe)

    Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

    Malwarebytes - free
    http://www.Malwarebytes.org/products/malwarebytes_free

    SuperAntiSpyware Portable Scanner - free
    http://www.SUPERAntiSpyware.com/portablescanner.HTML?tag=SAS_HOMEPAGE

    Run the malware removal tool from Microsoft

    Start - type in the search box-> find MRT top - right on - click RUN AS ADMIN.

    You should get this tool and its updates via Windows updates - if necessary, you can
    Download it here.

    Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
    (Then run MRT as shown above.)

    Microsoft Malicious - 32-bit removal tool
    http://www.Microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=en

    Microsoft Malicious removal tool - 64 bit
    http://www.Microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495e-94E7-6349F4EFFC74&displaylang=en

    also install Prevx to be sure that it is all gone.

    Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

    Prevx - Home - free - small, fast, exceptional CLOUD protection, working with others
    security programs. It is a single scanner, VERY EFFICIENT, if it finds something to come back
    here or use Google to see how to remove.
    http://www.prevx.com/   <-->
    http://info.prevx.com/downloadcsi.asp  <-->

    Choice of PCmag editor - Prevx-
    http://www.PCMag.com/Article2/0, 2817,2346862,00.asp

    Try the demo version of Hitman Pro:

    Hitman Pro is a second scanner reviews, designed to save your computer from malicious software
    (viruses, Trojans, rootkits, etc.). who infected your computer despite safe
    what you have done (such as antivirus, firewall, etc.).
    http://www.SurfRight.nl/en/hitmanpro

    --------------------------------------------------------

    If necessary here are some free online scanners to help the

    http://www.eset.com/onlinescan/

    -----------------------------------

    Original version is now replaced by the Microsoft Safety Scanner
    http://OneCare.live.com/site/en-us/default.htm

    Microsoft safety scanner
    http://www.Microsoft.com/security/scanner/en-us/default.aspx

    ----------------------------------

    http://www.Kaspersky.com/virusscanner

    Other tests free online
    http://www.Google.com/search?hl=en&source=HP&q=antivirus+free+online+scan&AQ=f&OQ=&AQI=G1

    --------------------------------------------------------

    After the removal of malicious programs:

    Also follow these steps for the General corruption of cleaning and repair/replace damaged/missing
    system files.

    Start - type this into the search-> find COMMAND to top box and RIGHT CLICK-
    RUN AS ADMIN

    Enter this at the command prompt - sfc/scannow

    How to analyze the log file entries that the Microsoft Windows Resource Checker
    (SFC.exe) program generates in Windows Vista cbs.log
    http://support.Microsoft.com/kb/928228

    Run checkdisk - schedule it to run at the next startup, then apply OK then restart your way.

    How to run the check disk at startup in Vista
    http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

    -----------------------------------------------------------------------

    If we find Rootkits use this thread and other suggestions. (Run UnHackMe)

    http://social.answers.Microsoft.com/forums/en-us/InternetExplorer/thread/a8f665f0-C793-441A-a5b9-54b7e1e7a5a4/

    ======================================

    If necessary AFTER you are sure that the machine is clean of any malware. (DO NOT USE IF)
    MALWARE IS STILL PRESENT).

    You can try a repair install or an upgrade in Place.

    You can use another DVD that aren't copy protected but you you need to own
    Product key. It must be the same version 32 or 64 BIT Vista OEM. Also the system
    machine to usually sell the cheap disk since you already own Windows. Don't forget to make a
    good backup or 3 (security in redundancy).

    On-site upgrade
    http://vistasupport.MVPs.org/repair_a_vista_installation_using_the_upgrade_option_of_the_vista_dvd.htm

    This tells you how to access the System Recovery Options and/or a Vista DVD
    http://Windows.Microsoft.com/en-us/Windows-Vista/what-happened-to-the-recovery-console

    How to perform a repair for Vista Installation
    http://www.Vistax64.com/tutorials/88236-repair-install-Vista.html

    =======================================

    For extreme cases:

    Norton Power Eraser - eliminates deeply embedded and difficult to remove crimeware
    This traditional antivirus analysis does not always detect. Because the Norton Power Eraser
    uses aggressive methods to detect these threats, there is a risk that it can select some
    legitimate programs for removal. You should use this tool very carefully and only after
    you have exhausted other options.
    http://us.Norton.com/support/DIY/index.jsp

    ================================

    If you are in North America, you can call 866-727-2338 for virus and spyware help
    infections. See http://www.microsoft.com/protect/support/default.mspx for more details. For
    international information, see your subsidiary local Support site.

    I hope this helps.

    Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

  • a program has hijacked my windows security and insists on the fact that my computer is infected with many viruses. It has a pop-up that scans and tells me I have to buy their safety program. __

    I warned the company that I don't have wist to buy and they sent me a link to download a removal program. When trying to download windows appears and explains that it is a site known for spyware malicious and dangerous and suggest that I reconsider downloadig.

    the support address is * address email is removed from the privacy *.

    and the program they want to download me is * removed harmful link *.

    any suggestions would be greatly appreciated

    Hello

    See the following message to solve the problem of .exe if necessary once you are sure that the system is clean.

    Try Mode safe mode with networking - repeatedly, press F8 that you start.

    The best two methods allow scanners to run and/or AV.exe out of the way or removing.

    1.
    CTRL SHIFT ESC - task manager OR right click on the taskbar - task manager

    Process tab - complete the process on AV. EXE and continue with the uninstall Guide.

    If necessary use start - computer or Windows Explorer to navigate to

    C:\Program Malwarebytes Anti - Malware\mbam.exe or where it is installed - if
    necessary right click on the shortcut of Malwarebytes - Properties - tab - target line to see where it
    is installed.

    Right-click on it and rename it to ZZMbam.COM (or something different than now), then
    Double-click it and run it like this. You can rename it back later. Do the same with others
    programs as needed. Use this method for other necessary - DO NOT ASSUMER one
    program removes all or that there is no other malware.

    ---------------------------------------------------

    2.
    Another method is to use them:

    Use Process Explorer to "Suspend" the process will not stop

    Then use AutoRuns to delete the malicious program startup items.

    Now use UnLocker to delete the files in the malware.

    You may need to do a file at a time.

    Process Explorer - free
    http://TechNet.Microsoft.com/en-us/Sysinternals/bb896653.aspx

    AutoRuns - free
    http://TechNet.Microsoft.com/en-us/sysinternals/bb963902.aspx

    UnLocker - free (do not install the adaware Ebay)
    http://www.Softpedia.com/get/system/system-miscellaneous/unlocker.shtml

    AV.exe

    ==============================================

    There are MANY varieties of these with many names, but all can be eliminated with the same methods:

    Win 7 Antispyware 2010 XP Internet Security 2010 and Vista Antivirus 2010 is rogue antivirus.
    scams to get you to pay for them while they have no advantage at all.

    How to remove all THE varieties of this malware - please read carefully the removal Instructions.
    http://www.bleepingcomputer.com/virus-removal/remove-antivirus-Vista-2010

    RENAME this as necessary to allow them to perform: (use a different name with the extension .COM instead of .exe)

    It can be made repeatedly in Mode safe - F8 tap that you start, however, you must also run the
    in the regular when windows you can.

    Download malwarebytes and scan with it, run MRT and add Prevx to be sure that he is gone. (If Rootkits
    UnHackMe execution)

    Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

    Malwarebytes - free
    http://www.Malwarebytes.org/

    Run the malware removal tool from Microsoft

    Start - type in the search box-> find MRT top - right on - click RUN AS ADMIN.

    You should get this tool and its updates via Windows updates - if necessary, you can download
    here.

    Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
    (Then run MRT as shown above.)

    Microsoft Malicious - 32-bit removal tool
    http://www.Microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=en

    Microsoft Malicious removal tool - 64 bit
    http://www.Microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495e-94E7-6349F4EFFC74&displaylang=en

    also install Prevx to be sure that it is all gone.

    Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

    Prevx - Home - free - small, fast, exceptional CLOUD protection, working with other security programs.
    It is a single scanner, VERY EFFICIENT, if it finds something to come back here or use Google to see
    How to remove.
    http://www.prevx.com/   <-->
    http://info.prevx.com/downloadcsi.asp  <-->

    Choice of PCmag editor - Prevx-
    http://www.PCMag.com/Article2/0, 2817,2346862,00.asp

    Try the demo version of Hitman Pro:

    Hitman Pro is a second scanner reviews, designed to save your computer from malicious software (viruses,
    Trojan horses, rootkits, etc.). that has infected your computer despite all security measures that you have
    taken (such as the anti-virus software, firewall, etc.).
    http://www.SurfRight.nl/en/hitmanpro

    --------------------------------------------------------

    If necessary here are some free online scanners to help the

    http://www.eset.com/onlinescan/

    http://OneCare.live.com/site/en-us/default.htm

    http://www.Kaspersky.com/virusscanner

    Other tests free online
    http://www.Google.com/search?hl=en&source=HP&q=antivirus+free+online+scan&AQ=f&OQ=&AQI=G1

    --------------------------------------------------------

    Also do to the General corruption of cleaning and repair/replace damaged/missing system files.

    Run DiskCleanup - start - all programs - Accessories - System Tools - Disk Cleanup

    Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN

    Enter this at the command prompt - sfc/scannow

    How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
    generates in Windows Vista cbs.log
    http://support.Microsoft.com/kb/928228

    Run checkdisk - schedule it to run at the next startup, then apply OK then restart your way.

    How to run the check disk at startup in Vista
    http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

    -----------------------------------------------------------------------

    If we find Rootkits use this thread and other suggestions. (Run UnHackMe)

    http://social.answers.Microsoft.com/forums/en-us/InternetExplorer/thread/a8f665f0-C793-441A-a5b9-54b7e1e7a5a4/

    I hope this helps.

    Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

  • Computer infected with the virus xp2012 & prefetch opens with the text editor.

    Original title: open the Prefetch with change progr.

    Okay, I found a virus that was the virus xp2012, on my moms machine. I couldn't clean it up, but I found the record that was the main .exe file in and changed the name of it to .ex_, but in the meantime I changed accidentally open it with read-ahead program or the .pf to open with a text editor. I went to restore it, and he discovered she wanted another name of the program to open it with, it seems that it is a program by default, but how to restore the prefetch 'open with' so that the system will work properly early reading programs. Thank you

    Hello Wday,

    In addition to joel comment S, please see the link below in the Microsoft Answers forum.  The thread below has good information on this virus and the steps to remove.  Please follow the steps of SpiritX MS MVP and let us know the status.

    Windows XP 2012 Virus

    http://answers.Microsoft.com/en-us/Windows/Forum/windows_vista-Security/Windows-XP-2012-virus/60db8b80-B9B2-4508-AEFF-d0b458d0bacc?msgId=ef2762a8-d8a5-41d7-9a1e-97a3d1c42c8d

    Thank you

Maybe you are looking for