My creative cloud came a trial even if its paid for. Why?

Similar Questions

• I paid for a membership but still saying trial and you need to buy. I uninstalled and still saying trial even if I paid for it.

  Help me please? all ideas

  Hey, nevermind - what's the problem, is that I have signed as the wrong user. I just disconnected the wrong account and logged into my paid account.

  and is it worked.

  Thanks again for your response.

• Creative cloud indicates the trial of Photoshop 2015 - buy, but I already bought and paid

  Hello, I am a Mac user, I have installed the creative cloud, and my trial period has been completed, I decided to buy the Photoshop license per month.

  I already tried to uninstall photoshop and reinstall, but the same problem is still unsolved.

  I bought photoshop per month and you have received an email of confirmation of payment.

  What to do, who can I ask?

  Thank you very much in advance.

  Esteban

  PS: I'm sorry if this topic is already in another post, I read all the messages of the day and I can not find the answer, seems especially to solve by side of Adobe, maybe...

  Hi, I contacted Adobe chat today and the problem was a pirate software installed previously who had put instructions in the registry to avoid connecting them to the Adobe servers successfully.

  The solution, if you do not want to talk to a friendly person who works for Adobe, would be (Mac):

  Close/exit the cloud creative/icon of the application.

  Open the Finder. Select 'go' tab on the top menu, then "go to folder...". »

  Type:

  / etc

  and then click OK.

  You will find a file called "hosts". Copy this file to the desktop. When you are sure that you duplicated this file, rename the "hosts" file in the folder etc with any name but "hosts". The thumb in the office "hosts" file, open (automatically with double click) in the text editor and erase completely all lines containing the word "Adobe" (when it is mixed with other letters or numbers before or after also).

  Then you save this file, move from the desktop to the folder "/ etc" and try re open the creative, relative to the signature cloud app as appropriate and the Photoshop is now recognized and ready to use, more no trial period is completed message.

• I deleted the creative cloud of the trial and the DM Dream weaver of the trial, after only using it for about 6 days, I tried to re-download the two tests and nothing happens. Anyone know how I can get this done. Please advise, your help will be greatly a

  Hello

  I deleted the creative cloud of the trial and the DM Dream weaver of the trial, after only using it for about 6 days, I tried to re-download the two tests and nothing happens. Anyone know how I can get this done. Please advise, your help will be greatly appreciated.

  Hello

  Also see also software Adobe to trial has expired at the beginning

  Hope that helps!

  Kind regards

  Sheena

• Money is debited from my account each month however creative cloud it says trial expired? I'm paying for Photoshop and Lightroom but cannot use them? Help!

  Money is debited from my account each month however creative cloud it says trial expired? I'm paying for Photoshop and Lightroom but cannot use them? Help!

  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  .

  If Yes

  Some general information for a subscription of cloud

  Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• My creative cloud application is empty, even if I am logged in. I can't see my apps or access my files creative slud. Why?

  My creative cloud application is empty, even if I am logged in. I can't see my apps or access my creative cloud files. Why?

  Please visit:creative cloud is empty window why?

  Re: Empty opening creative cloud app

  Cloud Desktop App is empty

  I hope this helps.

  Concerning

  Megha Rawat

• Hi, having trouble getting the installer of Creative Cloud 30 day trial to boot on my computer.

  Hi, I have trouble getting the installer of Creative Cloud 30 day trial to boot on my computer.  Here I did successfully about 3 days ago, but since then has picked up a virus.  I used system restore to restore my computer about 5 days, which was to remove the creative cloud and Photoshop.  Now I am trying to re - download creative cloud with no luck.  Any idea would be highly desirable. -Demian Arend

  Hello

  Sign out of your account... Uninstall... to run vacuuming...

  -http://helpx.adobe.com/creative-cloud/help/install-apps.html (and uninstall)

  -using the vacuuming after uninstalling and prior to the relocation is necessary

  -https://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

• I have already installed creative cloud and illustrator (trial) but when I turn on the computer and restart windows, it fails with error code 16 and need me to remove the program, and reinstall.

  I have already installed creative cloud and illustrator (trial) but when I turn on the computer and restart windows, it fails with error code 16 and need me to remove the program, and reinstall.

  Need help.

  Hello

  Please see the link below.

  Configuration error. CC, CS

  Hope this will help you.

  Kind regards

  Hervé Khare

• I bought a comprehensive plan, but my LR on my creative cloud shows 'Outdated Trial - Buy Now', that I do not understand that

  I bought a comprehensive plan, but my LR on my creative cloud shows 'Outdated Trial - Buy Now', that I do not understand that

  Hello

  This link might help: Creative Cloud applications back in test mode after an update until 2015 for CC

  Kind regards

  Sheena

• need a link to download Creativ Cloud 30 day trial.

  need a link to download Creativ Cloud 30 day trial.

  In their infinite wisdom, months last Adobe changed all tests of cloud from 30 days to 7 days.

  Update on creative cloud testing | Adobe Customer Care Team

  Alert: Adobe reduced the length of the free trial for 7 days creative cloud | ProDesignTools

• 30 trial works but no subscription option, even though I paid for it

  Hi SO I have downloaded and installed Creative Cloud then accredited to the option of photography for individuals but only seem to be able to download the free 30-day trial versions.

  How to run the complete packages of the PS and LR?

  Hello, I have bought a Lenovo G50 and offer special links entered my bank details and confirmed, but yes you are right that the ID doesn't have a subscription so I don't know if the payment has gone through, or if the Lenovo offer does not work?

• My Creative Cloud edition student and Professor (a year, paid in advance) is completed.

  My Creative Cloud edition student and Professor (a year, paid in advance) is completed.

  Because my credit card number was wrong and did not pay

  How can I fix to refresh my membership?

  Contact technical support-

  To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...

  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN )

  See also-

  Manage your membership and your payment. Creative cloud

  https://helpx.Adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting-creative-cloud.html

• I have a subscription to creative cloud but I want only muse and catalyst for business as a minimal or muse, catalyst, indesign and photoshop. Is there a plan, can I change which will integrate any one of these two options and if so how much it cost? and

  I have a subscription to creative cloud but I want only muse and catalyst for business as a minimal or muse, catalyst, indesign and photoshop. Is there a plan, can I change which will integrate any one of these two options and if so how much it cost? and how to convert my membership to which? Thank you, Linda

  You can opt for the one application CC if the product is available. The CC app cannot be designed according to the choice.

  We bundle for Photo Shop bathroom & light only.

  Concerning

  Stéphane

• I am trying to download my software elearning in my account and it shows no download available, even if I paid for it and the data of the invoice is there. any help?

  I am trying to download my software on e-learning in my account and it shows no download available, even if I paid for this and the data of the invoice is there. any help?

  Oh, Yes, well, if you're talking about e-learning 2.0 Suite... it's several years old... I don't know if Adobe has no download access user around holding method for that long... or even until the next version of the product is released... especially these days with the preference of creative cloud.

  Always take the downloads, you have access to and store their future use yourself

  You can try this (which came in another post on this forum):

  Download the free trial version Adobe Elearning Suite | Adobe Elearning Suite 6.1

  But it is for the latest version of eLS, not v.2.0. It can be a real challenge to find the installer for v2...

• CC the message that says that I have the trial version, although I paid for my membership.

  CC shows me the message that says that I have the trial version, although I paid for my membership. Please, could someone help to know how to update my information? I know that maybe, there are issues here, but I found "old", not sure if they are applicable to the latest version of Ps and I.

  Windows or Mac?

  Have you tried disconnecting and signing once?

  Connect and disconnect activate Cloud Creative applications