My creative cloud icon is gray with a blank white box, can not disconnect whats up?
Unable to connect to creative cloud on my laptop, my creative cloud icon is gray and has a white empty box.
Hello
You can refer -:new Creative Cloud application unusable: it is empty!
and also try:-screen black at sign - in | Creative Office Cloud app
Hope this helps!
Tags: Adobe
Similar Questions
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Creative cloud icon is grayed out on the toolbar
The creative cloud icon is grayed out in my toolbar. When I click on it, none of the applications that are currently installed appear. the drop-down icon creative cloud window is empty. I tried to reinstall the desktop app, but the same thing happens. I checked my Internet connection and all checks very well. Even my computer's clock is set correctly. I just want to be able to update my applications. Please help if anyone can. Thank you.
Hi Tonyr92129,
You can refer -:new Creative Cloud application unusable: it is empty!
and also try:-screen black at sign - in | Creative Office Cloud app
Hope this helps!
-
My creative cloud icon is gray and I can't connect
Hi - my creative cloud icon is gray and I can't seem to log on. On a Mac running the latest version of Mac OS x
Hello JeffP0830,
Try to force creative Cloud exit desktop application and restart. If still not able to sign in file opm.db trash.
Use the path: username > library > Application Support > Adobe > OOBE > opm.db
You can also share the desktop creative cloud app screenshot?
Concerning
Bianka Attre
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Hello my creative cloud application is empty and showing only white, I can't update or no matter what I tried to re-isntal and nothing and I'm trying to update also via photoshop and also says, if I try to update via photoshop I get this Adobe Application Manager is required to solve this problem. However, it is missing or damaged. Please download and install a new copy of Application Manager of 'http://www.adobe.com/go/applicationmanager'. but I also can't help using the application manager
Follow the procedure below:
N ° 1)
Adobe Application Manager trash from Applications > utilities.
Step 2)
Click on the link below and download Adobe Application Manager and install the same.
http://download.Adobe.com/pub/Adobe/creativesuite/CC/Mac/ApplicationManager9.0_all.dmg
Once the installation is complete, a niche will disappear.
Then open " Applications" folder and locate the launch of Adobe Application Manager icon and double-click it and update.
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Hello - ideas as to the "cloud" icon why opens as a blank white screen - I can see the craft, but is not useful, cannot open apps - see if there are dates, add to my plan (to acquire more apps)-
White screen
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My creative cloud icon is gray and I can not connect
I can't in my creation through mac desktop icon
Hi Sarah,.
- Open activity monitor (utilities > activity monitor) close all processes of Adobe
(e.g. cc, Core sync, the broker CC library, Office, Adobe, Adobe CPI, demon Adobe Crash etc.)
- Restart the computer, launch adobe creative cloud for the application folder.
* Let us know is it will work for you.
-
Why my creative cloud icon is grayed out?
Why my creative cloud is grayed out? I'm on a macbookpro
Launch the activity monitor of Applications > utilities.
Force quit all Adobe processes as creative cloud, CoreSync, AAMupdater, demon Adobe Crash,... etc.
Then again Adobe Creative Cloud app and check.
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I tried to move the sliding bar - no chance vickipeterson2
Hi vickipeterson2
You must start your Windows in VGA MODE and reinstall the graphics driver.
To do this, you must then:
Turn on your machine (Copmputer), during the mother cards Logo screen,
Press F8 repeatedly until the menu black screen apears
Pentecost arrows select ENABLE VGA MODE
Click workstation whit right mouse button, select Properties, hit on the hardware, device menager
In the tree hitting adapter display or display of Pentecost right mouse button and choose uninstall.
Restart your Windows and reinstall the graphics driver from your.
This will solved your problem
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My creative cloud icon is suddenly turned gray and I can not open, what should I do?
My creative cloud icon is suddenly turned gray and I can not open, what should I do? Should I uninstall and reinstall creative cloud?
I have a fixed Mac (a bit old).
Thank you in advance.
Bladlus please use the steps listed in the "failed to install" error Creative Cloud Desktop application - http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html to reinstall the creative Cloud Desktop application.
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Creative cloud icon in the toolbar.
Hi, I know that this discussion has already taken place. I think my problem is a little different. The creative cloud icon is missing from my toolbar, but I am still able to use photoshop and it runs without problem. The problem is that I know there are 2 new updates of creative cloud, but I can't update. I don't want to uninstall and reinstall as I will then have to contact all reinstall all my plug-ins again.
Open ps > click Help > updates.
that should open your desktop cc application. Check the application's preferences to ensure that 'start with connection' is checked.
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Creative cloud icon will not appear in the top of my screen
Nice day
Even though I am connected to Adobe, the creative cloud icon will not appear in the top of my screen. I do turn my software on a Mac with the latest updates have been installed. You are able to help please?
Hi Alan,
Please, try the following steps:
n ° 1)
Click on Finder and then in the Ribbon of apple. Click on Go > utilities. Both Manager dustbin of adobe and adobe creative cloud records applications.
Step 2)
Click this link to remove the creative cloud.
Using creative cloud | Uninstall the creative cloud desktop application
Step 3)
Click on finder, again option on the Ribbon of apple to go > go to folder
In the search bar, type ~ might.
Then go to the Application Support > Adobe.
Open the Adobe folder and trash folders named AAMUpdater and OOBE.
Step 4)
Click on finder, again option on the Ribbon of apple to go > go to folder
Type / library in the search bar.
Then go to the Application Support > Adobe.
Open the Adobe folder and trash folders named AAMUpdater and OOBE.
Step 5)
Click on the link below and download creative cloud
Download Adobe Creative cloud apps | Free trial of Adobe CC
Let me know if it helps.
Concerning
Megha Rawat
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I had to restore my end 2013 27 "iMac Time Machine after one of my mac mail application has become corrupted. After restoring Illustrator CC 2014 has tried to start, the start screen was for a few seconds then I got this error message and the program crashed: operation fails due to an unknown error. [IMPORTANT]
I uninstalled Illustrator using the uninstall application in the main folder, then reinstalled Illustrator CC 2014 using the creative cloud icon in my menu bar. After the reinstallation is the same thing with the same error. I am running Yosemite 10.10.1. Illustrator ran fine before the system restore. Photoshop and InDesign CC 2014 start very well.
I'd appreciate any help you can give me. I tried to discuss with Adobe, but the cat was not available.
Thank you
Rick,
You could try to reinstall using step three way:
Uninstall, run the cleanup tool and reinstall.
http://www.Adobe.com/support/contact/cscleanertool.html
Strange things can persist without the used cleaning tool.
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When downloading an app from the trial of creative cloud app error ocured with the message "Download appers corrupted.please try to download again(-60), please provide a guide step by step to solve this problem."
Contact adobe support using a Web browser that accepts cookies and allows pop up windows, click here and as soon as it is available, click "still need help," https://helpx.adobe.com/contact.html
-
my creative cloud icon has disappeared from the office, it is not in my applications folder. How can I get that back?
Hello
Please try to re - download applications.
https://helpx.Adobe.com/creative-cloud/help/download-install-app.html
Concerning
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Hi all, after happily using CC for almost a year he no longer works: the creative cloud icon continue on spinning and when I try to open ANY CC applications a warning saying "Adobe Application Manager is needed to solve this problem. However, it is missing or damaged. Please download and install a new copy ecc ecc. Tried all that but I'm stuck. any help, please? Thank you.
Hello
Please try following steps depending on your operating system
(Windows)
(1) close adobe all processes in the Task Manager (Core sync services for the desktop application adobe, adobe office, broker CIB Adobe updater AAM service)
2) navigate to the following locations and assign all permissions to the adobe folders to the current user. (Right click on adobe folder select properties then click on the Security tab, click on edit and select current user, that you are connected to, select full control, click on apply and then ok)
C: / / program data (to view hidden files to see this folder)
C: / / program files 86 x files / common
C: / / program files x 86.
C: / / program files common files
C: //program files.
Go to c:/programdata/Adobe and oobe and rename it oobe.old
Go to c: / / programfiles86x/common files/adobe/and rename the oobe oobe.old and aamupdator to ammupdator.old and delete the folder Adobe application manager
Go to c: / / Users/username/appdata/local/adobe/rename in oobe to oobe.old and aamupdator.old aamupdator
Go to Control Panel/Add or remove programs and uninstall cloud creative app
Install app creative cloud from link according to https://creative.adobe.com/products/creative-cloud
Run it and it should work.
(MAC)
(1) close adobe all processes in the activity monitor (cloud Creative), synchronization of the base, CC, ccx, services for the desktop application adobe, adobe office, CIB Adobe updater AAM Broker service
2) navigate to the following locations and assign all permissions to the adobe folders to the current user. To navigate, click on go in the bar on then click goto... type/library/application support of / and then click OK.
(3) to assign the authorization right click on adobe folder and click on Get info... A window will open. Then click on the lock symbol to allow editing. Then click on sign + to add your user name. Then change read only to read and write. Then click gear icon on the bottom and click on apply to the elements included and click ok... Go to the next step then.
3) navigate to the location following support/adobe application and rename in oobe to oobe.old and aamupdator.old aamupdator.
(4) place you ~/Library/application support/adobe/oobe and rename in oobe to oobe.old and aamupdator.old aamupdator.
Cloud creative library and remove 5 open application).
(6) open utility library of the application itself and delete Adobe application manager and creative cloud
(7) install creative cloud from link according to https://creative.adobe.com/products/creative-cloud
(8) launch cc app and it should work properly
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