Creative cloud icon is grayed out on the toolbar
The creative cloud icon is grayed out in my toolbar. When I click on it, none of the applications that are currently installed appear. the drop-down icon creative cloud window is empty. I tried to reinstall the desktop app, but the same thing happens. I checked my Internet connection and all checks very well. Even my computer's clock is set correctly. I just want to be able to update my applications. Please help if anyone can. Thank you.
Hi Tonyr92129,
You can refer -:new Creative Cloud application unusable: it is empty!
and also try:-screen black at sign - in | Creative Office Cloud app
Hope this helps!
Tags: Adobe
Similar Questions
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Why my creative cloud icon is grayed out?
Why my creative cloud is grayed out? I'm on a macbookpro
Launch the activity monitor of Applications > utilities.
Force quit all Adobe processes as creative cloud, CoreSync, AAMupdater, demon Adobe Crash,... etc.
Then again Adobe Creative Cloud app and check.
-
My creative cloud icon is gray and I can't connect
Hi - my creative cloud icon is gray and I can't seem to log on. On a Mac running the latest version of Mac OS x
Hello JeffP0830,
Try to force creative Cloud exit desktop application and restart. If still not able to sign in file opm.db trash.
Use the path: username > library > Application Support > Adobe > OOBE > opm.db
You can also share the desktop creative cloud app screenshot?
Concerning
Bianka Attre
-
My creative cloud icon is gray with a blank white box, can not disconnect whats up?
Unable to connect to creative cloud on my laptop, my creative cloud icon is gray and has a white empty box.
Hello
You can refer -:new Creative Cloud application unusable: it is empty!
and also try:-screen black at sign - in | Creative Office Cloud app
Hope this helps!
-
Creative cloud icon will not appear in the top of my screen
Nice day
Even though I am connected to Adobe, the creative cloud icon will not appear in the top of my screen. I do turn my software on a Mac with the latest updates have been installed. You are able to help please?
Hi Alan,
Please, try the following steps:
n ° 1)
Click on Finder and then in the Ribbon of apple. Click on Go > utilities. Both Manager dustbin of adobe and adobe creative cloud records applications.
Step 2)
Click this link to remove the creative cloud.
Using creative cloud | Uninstall the creative cloud desktop application
Step 3)
Click on finder, again option on the Ribbon of apple to go > go to folder
In the search bar, type ~ might.
Then go to the Application Support > Adobe.
Open the Adobe folder and trash folders named AAMUpdater and OOBE.
Step 4)
Click on finder, again option on the Ribbon of apple to go > go to folder
Type / library in the search bar.
Then go to the Application Support > Adobe.
Open the Adobe folder and trash folders named AAMUpdater and OOBE.
Step 5)
Click on the link below and download creative cloud
Download Adobe Creative cloud apps | Free trial of Adobe CC
Let me know if it helps.
Concerning
Megha Rawat
-
My creative cloud icon is gray and I can not connect
I can't in my creation through mac desktop icon
Hi Sarah,.
- Open activity monitor (utilities > activity monitor) close all processes of Adobe
(e.g. cc, Core sync, the broker CC library, Office, Adobe, Adobe CPI, demon Adobe Crash etc.)
- Restart the computer, launch adobe creative cloud for the application folder.
* Let us know is it will work for you.
-
and it will not update all apps he hust has a spinning circle blue whe I click Open. It won't let me uninstall as well. What should I do?
Do you use Windows or Mac computer?
You can try to uninstall using the uninstaller CC:
https://helpx.Adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html
-
Creative cloud don't launch/appear in the toolbar on Mac (Yosemite)
Can anyone help? I tried to launch the creative cloud and nothing happened. Also, when I try to open Photoshop, it opens adobe application manager then closes instantly.
Hi Mister_Hoodie,
Restart your Mac.
Then, rename the opm.db file by:
Navigate to the OOBE folder.
Mac OS: /users/
folder/Library/Application Support / Adobe / OOBE and rename the file opm.db in opm_old.db, for example.
Finally, launch your cc desktop application.
Sign In using your Adobe ID
I would like to know if it works.
Kind regards
Nicos
-
CC icon is grayed out start up...
I'm on Mac. When I start the computer, the CC icon is grayed out in the menu bar above. Accordingly, Typekit fonts are not recognized when I open an Indesign document, and then I have to go manually connect to CC.
I thought that CC was just automatically started and total boot time? I didn't used to have this problem. Please notify.
[Double message creative cloud is grayed out when I start the computer... Locking of... MOD]
Please visit: retains creative cloud connect on
I hope this helps.
Concerning
Megha Rawat
-
The creative cloud in my subscription 5 Lightroom icon is grayed out.
Impossible to use the icon to access the cloud. How can I fix?
Please try these: -.
- Re: CC-icon grayed out, can not download or update all programs
- Icon creative cloud in grayed out in the menu bar.
Concerning
Stéphane
-
Icon creative cloud in grayed out in the menu bar.
Icon creative cloud in grayed out in the menu bar.
Drop-down menu shows no apps or updates at all.
Have rebooted several times.
I recently restore my system from a Time Machine backup.
Any help?
Thanks in advance!
Thanks David,.
I was able to get it solved via the Adobe support cat.
Pretty easy, it turns out that.
Just had to trash the file opm.db, which can be found via this path:
username > library > Application Support > Adobe > OOBE > opm.db
Thanks again!
-
Creative cloud icon grayed out
Can't access creative cloud to the icon is "grayed out".
Sheena
Please accept my sincere apologies for not responding sooner, but the problem has now been corrected.
Thanks for the reply
Kind regards
Graham
Sent from my iPhone
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Creative cloud does not work... the menu drop-down is gray, the icon is black / gray sometimes...
Hello
Please, try the following steps:
- Uninstall Adobe CC (Creative Cloud help |) Uninstall the creative Office Cloud app)
- Reboot the computer.
- Install the latest Adobe Creative cloud version from the link: CC help | Creative cloud desktop
Kind regards
Sheena
-
I'm trying to download the trial version of InDesign, and before I could do that I had to improve my creative cloud. Once updated, my computer freaked out, acted like it was stop, then has not.
Now, I click on the creative cloud icon, but nothing appears. It runs, it will appear in the 'process' when I do the Task Manager, but in fact, nothing is displayed.
I seriously got creative cloud, ha.
Please refer to:
https://helpx.Adobe.com/creative-cloud/KB/troubleshoot-CC-installation-download.html
Concerning
Baudier
-
My creative cloud icon is suddenly turned gray and I can not open, what should I do?
My creative cloud icon is suddenly turned gray and I can not open, what should I do? Should I uninstall and reinstall creative cloud?
I have a fixed Mac (a bit old).
Thank you in advance.
Bladlus please use the steps listed in the "failed to install" error Creative Cloud Desktop application - http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html to reinstall the creative Cloud Desktop application.
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