My creative cloud icon is gray and I can not connect
I can't in my creation through mac desktop icon
Hi Sarah,.
- Open activity monitor (utilities > activity monitor) close all processes of Adobe
(e.g. cc, Core sync, the broker CC library, Office, Adobe, Adobe CPI, demon Adobe Crash etc.)
- Restart the computer, launch adobe creative cloud for the application folder.
* Let us know is it will work for you.
Tags: Adobe
Similar Questions
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My creative cloud icon is gray and I can't connect
Hi - my creative cloud icon is gray and I can't seem to log on. On a Mac running the latest version of Mac OS x
Hello JeffP0830,
Try to force creative Cloud exit desktop application and restart. If still not able to sign in file opm.db trash.
Use the path: username > library > Application Support > Adobe > OOBE > opm.db
You can also share the desktop creative cloud app screenshot?
Concerning
Bianka Attre
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My creative cloud icon is gray with a blank white box, can not disconnect whats up?
Unable to connect to creative cloud on my laptop, my creative cloud icon is gray and has a white empty box.
Hello
You can refer -:new Creative Cloud application unusable: it is empty!
and also try:-screen black at sign - in | Creative Office Cloud app
Hope this helps!
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My creative cloud icon is suddenly turned gray and I can not open, what should I do? Should I uninstall and reinstall creative cloud?
I have a fixed Mac (a bit old).
Thank you in advance.
Bladlus please use the steps listed in the "failed to install" error Creative Cloud Desktop application - http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html to reinstall the creative Cloud Desktop application.
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Creative cloud icon is grayed out on the toolbar
The creative cloud icon is grayed out in my toolbar. When I click on it, none of the applications that are currently installed appear. the drop-down icon creative cloud window is empty. I tried to reinstall the desktop app, but the same thing happens. I checked my Internet connection and all checks very well. Even my computer's clock is set correctly. I just want to be able to update my applications. Please help if anyone can. Thank you.
Hi Tonyr92129,
You can refer -:new Creative Cloud application unusable: it is empty!
and also try:-screen black at sign - in | Creative Office Cloud app
Hope this helps!
-
Hello! I live in Brazil, I try to buy the creative cloud to the picture and it does not work because I changed the country! I don't know what's wrong, they say to call this 1800 426 570 phone number but no work at the Brazil! Does anyone know another phone number to provide payment information?
Hi Luciano,
Please click on the following link: Contact Customer Care
*Remember to stay signed with your Adobe ID ( email id used to purchase the subscription ) before accessing the link above*.
Select the exact options indicated below in the capture to get support of screen options:
Let us know if that helps.
Kind regards
Sandrine Bani
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I can't cancel my membership of creative cloud. Phone number and links do not work. PLEASE HELP, I WON'T PAY THE NEXT BILL!
This is an open forum, not the Adobe support... You need Adobe support to cancel a subscription
-Start here https://forums.adobe.com/thread/1703848
-or by phone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
-as well as two links that can provide more details, if the links above don't help
-http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
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My creative cloud office disconnection mean! I can't connect and download anything
My creative cloud office disconnection mean! I can't connect and download anything
Thanks for your help
http://helpx.Adobe.com/x-productkb/policy-pricing/activation-network-issues.html
Mylenium
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original title: Dell computer
I have a dell computer and after an update of Microsoft it deleted my toolbar that had my trash, e-mail, music and video icon in it and I can not find it. Dell is no help so I hope you can help me.
Hello
You probably need to reinstall the Dell Dock.
Reference Dell Dock
http://www.DellDock.com/See for more information about the Dell Support, their own online documentation and the Dell forums.
Dell support
http://support.Dell.com/Dell support drivers - product manual & warranty Info (left side) - and much more
http://support.Dell.com/support/index.aspx?c=us&l=en&s=DHSDell forums
http://en.community.Dell.com/forums/
I hope this helps.Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="">-><- mark="" twain="" said="" it="">->
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my user passwords have been changed and I can not connect
my user passwords have been changed and I can not connect
Hello
Microsoft technical support engineers cannot help you recover the passwords of the files and Microsoft who are lost or forgotten product features. For more information about this policy, please refer to the below stickyhttp://social.answers.Microsoft.com/forums/en-us/vistasecurity/thread/3eba3150-8742-4264-be9f-0daaad2282cd Lisa
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think. -
Tis icon keeps disappearing, and I can access by clicking on LR and PS, but have no control office.
Power off auto-hide on bar tasks seems to work only 3 trials so far.
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So I recently had my password wrong too many times and my iPhone 4S locked out telling me "iPhone is disabled; Connect to iTunes'. And so I connected to iTunes and decided to restore my phone. I finished the process of restoration of the configuration of my phone, but ultimately, it was not even let me in the phone! Once AGAIN he said "iPhone is disabled; " Connect " to iTunes '. However, this time, this message appeared just when I turned on my phone with a black background. I didn't scan the screen for the error message is displayed (and there was no time to be shown). When I tried to connect to iTunes again as he asked, now it says "iTunes can not connect to the iPhone because it is locked with a password".
So now, he said "iPhone is disabled; ' Connect to iTunes' on my iPhone 4S and ''iTunes can't connect to the iPhone because it is locked with a password ' on my computer. WHAT should I do?
As described in step 2 of "Erase your device with iTunes" in this article, you will need to use the Recovery Mode.
Recovery mode is described in this article as well. You may try to go into recovery mode more than once to succeed.
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forget password and I can not connect wifi to reset the password
Hello
I forgot my password after changing to connect to my computer and I can't connected to wifi to reset the password
I need to lose my everything on my Imac with nothing
What should I do?
An apple article is here: change or reset the password of a user account from OS X - Apple support
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How to connect to the iTunes Store? and I can not connect.
I do a new Apple ID and then want to download. But I can not connect. They send me only * your ID Apple has not signed iTunes Store *.
And then what happens? If you are prompted to enter payment details you made?
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I can not connect and it says failed to connect to the profile.
Hello
1st thing to try is the system in safe mode restore to before the problem
http://www.windowsvistauserguide.com/system_restore.htm
Windows Vista
Using the F8 method:
- Restart your computer.
- When the computer starts, you will see your computer hardware are listed. When you see this information begins to tap theF8 key repeatedly until you are presented with theBoot Options Advanced Windows Vista.
- Select the Safe Mode option with the arrow keys.
- Then press enter on your keyboard to start mode without failure of Vista.
- To start Windows, you'll be a typical logon screen. Connect to your computer and Vista goes into safe mode.
- Do whatever tasks you need and when you are done, reboot to return to normal mode.
If that does not solve it read more
read the tutorial below
When you log on a Windows Vista-based or a Windows 7 computer by using a temporary profile, you receive the following error message:
The user profile Service has not logon. User profile cannot be loaded.http://support.Microsoft.com/kb/947215#letmefixit
Your user profile was not loaded correctly! You have been logged on with a temporary profile.
http://support.Microsoft.com/kb/947242
If you tried to log on to Windows and received an error message telling you that your user profile is damaged, you can try to fix it. You will need to create a new profile and then copy the files from the existing to the new profile. You must have at least three user accounts on the computer to perform these operations, including the new account that you created.
http://Windows.Microsoft.com/en-us/Windows-Vista/fix-a-corrupted-user-profile
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