My creative cloud icon is gray and I can't connect

Similar Questions

• My creative cloud icon is gray and I can not connect

  I can't in my creation through mac desktop icon

  Hi Sarah,.

  • Open activity monitor (utilities > activity monitor) close all processes of Adobe

  (e.g. cc, Core sync, the broker CC library, Office, Adobe, Adobe CPI, demon Adobe Crash etc.)

  • Restart the computer, launch adobe creative cloud for the application folder.

  * Let us know is it will work for you.

• My creative cloud icon is gray with a blank white box, can not disconnect whats up?

  Unable to connect to creative cloud on my laptop, my creative cloud icon is gray and has a white empty box.

  Hello

  You can refer -:new Creative Cloud application unusable: it is empty!

  and also try:-screen black at sign - in | Creative Office Cloud app

  Hope this helps!

• Creative cloud icon is grayed out on the toolbar

  The creative cloud icon is grayed out in my toolbar. When I click on it, none of the applications that are currently installed appear. the drop-down icon creative cloud window is empty. I tried to reinstall the desktop app, but the same thing happens. I checked my Internet connection and all checks very well. Even my computer's clock is set correctly. I just want to be able to update my applications. Please help if anyone can. Thank you.

  Hi Tonyr92129,

  You can refer -:new Creative Cloud application unusable: it is empty!

  and also try:-screen black at sign - in | Creative Office Cloud app

  Hope this helps!

• My creative cloud office disconnection mean! I can't connect and download anything

  My creative cloud office disconnection mean! I can't connect and download anything

  Thanks for your help

  http://helpx.Adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  Mylenium

• Why my creative cloud icon is grayed out?

  Why my creative cloud is grayed out? I'm on a macbookpro

  Launch the activity monitor of Applications > utilities.

  
  

  Force quit all Adobe processes as creative cloud, CoreSync, AAMupdater, demon Adobe Crash,... etc.

  
  

  Then again Adobe Creative Cloud app and check.

  
  

  

• Creative cloud does not start and I can't re - install

  I had problems with creative cloud, it does not start and I can't uninstall it because a prompt appears telling me I can't uninstall it because the programs use. I really need to get the latest update for Illustrator, because it also crashes without reason.

  Help

  Hi tsumera,

  Try to uninstall the application office creative cloud through the cleaning tool

  • Uninstall the https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html CC Adobe desktop application

  If that doesn't help, please try the following steps to completely uninstall the creative cloud.

  Remove the OOBE and AAMUpdater folders.

  Mac OS:

  1 leave the creative Cloud Desktop application

  2 force quit Adobe all processes in the activity monitor (for example, CC, Core sync, the broker CC library, Office, Adobe, Adobe CPI, demon Adobe Crash etc..)

  3. navigate to \User\\Library\Application Support\Adobe *.

  And/Library/Application Support / Adobe *.

  To access the hidden user library folder, see library user access hidden files. Mac OS 10.7 and later.

  4. search and delete the files AAMUpdater and OOBE

  5 / Library/Application Support/Adobe (rename Adobe Application Manager and Adobe of joint office)

  6. go > utilities > (rename Adobe Application Manager and creative cloud)

  7 re - download creative-cloud

  https://helpx.Adobe.com/creative-cloud/help/install-apps.html

  Windows:

  1. Exit creative Cloud Desktop
  2. Force quit Adobe all processes from the Task Manager (e.g. cc, Core sync, the broker CC library, Office, Adobe, Adobe CPI, demon Adobe Crash etc..)
  3. Go to \Users\AppData\Local\Adobe\

  And C:\Program Files (x 86) \Common Files\Adobe

  C:\ProgramData\Adobe

  1. To view the AppData folder and program hidden data, see files, folders, file name extensions. Windows XP, Vista, Windows 7.
  2. Find and delete the files AAMUpdate and OOBE
  3. Download creative-cloud

  https://helpx.Adobe.com/creative-cloud/help/install-apps.html

• Creative cloud will not work, and yet I'm connected and released. It all started when my updater CC would not update

  It started when my updater CC would not update. I went to help adobe forums and finally started the process to uninstall/reinstall.  The specified item was not found.

  Now I can't find a download for the CC updater. I am now without a creative cloud connector.  I am always connected to LR however.

  OK a google search to download updater creative cloud made me to the right spot. Adobe in my OP page apparently needs to reinstall link updated. I new CC and he's going through the motions. I have not lost any applications, files, fonts, etc... in the process

• I recently bought the whole package of Adobe for a year. Now, I try to install Creative Cloud but it seems that I can't connect to the Adobe server i.e. the server is currently not responding error code: 207. I need your help. Thank you.

  

  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If he continues to not try to use a different browser.

  Log, activation, or connection errors. CS5.5 and later, Acrobat DC

  https://helpx.Adobe.com/x-productkb/policy-pricing/activation-network-issues.html

• My creative cloud icon is suddenly turned gray and I can not open, what should I do?

  My creative cloud icon is suddenly turned gray and I can not open, what should I do? Should I uninstall and reinstall creative cloud?

  I have a fixed Mac (a bit old).

  Thank you in advance.

  Bladlus please use the steps listed in the "failed to install" error Creative Cloud Desktop application - http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html to reinstall the creative Cloud Desktop application.

• My Wifi icon is gray and has an Orange cloud thereon

  My Wifi icon is gray and has an Orange cloud thereon

  Hi Victor,

  I understand how it could be frustrating when things do not work as expected. Please, I beg you, don't worry I'll try my best to resolve the issue.

  I suggest you try the steps from the following link:

  Why can't I connect to the Internet?
  http://Windows.Microsoft.com/en-in/Windows7/why-can-t-I-connect-to-the-Internet

  Hope this information is helpful and let us know if you need more assistance. We will be happy to help.

• Hi all, after happily using CC for almost a year he no longer works: the creative cloud icon continue on spinning and when I try to open ANY CC applications a warning saying "Adobe Application Manager is needed to solve this problem. However, he

  Hi all, after happily using CC for almost a year he no longer works: the creative cloud icon continue on spinning and when I try to open ANY CC applications a warning saying "Adobe Application Manager is needed to solve this problem. However, it is missing or damaged. Please download and install a new copy ecc ecc. Tried all that but I'm stuck. any help, please? Thank you.

  Hello

  Please try following steps depending on your operating system

  (Windows)

  (1) close adobe all processes in the Task Manager (Core sync services for the desktop application adobe, adobe office, broker CIB Adobe updater AAM service)

  2) navigate to the following locations and assign all permissions to the adobe folders to the current user.  (Right click on adobe folder select properties then click on the Security tab, click on edit and select current user, that you are connected to, select full control, click on apply and then ok)

  C: / / program data (to view hidden files to see this folder)

  C: / / program files 86 x files / common

  C: / / program files x 86.

  C: / / program files common files

  C: //program files.

  Go to c:/programdata/Adobe and oobe and rename it oobe.old

  Go to c: / / programfiles86x/common files/adobe/and rename the oobe oobe.old and aamupdator to ammupdator.old and delete the folder Adobe application manager

  Go to c: / / Users/username/appdata/local/adobe/rename in oobe to oobe.old and aamupdator.old aamupdator

  Go to Control Panel/Add or remove programs and uninstall cloud creative app

  Install app creative cloud from link according to https://creative.adobe.com/products/creative-cloud

  Run it and it should work.

  (MAC)

  (1) close adobe all processes in the activity monitor (cloud Creative), synchronization of the base, CC, ccx, services for the desktop application adobe, adobe office, CIB Adobe updater AAM Broker service

  2) navigate to the following locations and assign all permissions to the adobe folders to the current user. To navigate, click on go in the bar on then click goto... type/library/application support of / and then click OK.

  (3) to assign the authorization right click on adobe folder and click on Get info... A window will open. Then click on the lock symbol to allow editing. Then click on sign + to add your user name. Then change read only to read and write. Then click gear icon on the bottom and click on apply to the elements included and click ok... Go to the next step then.

  3) navigate to the location following support/adobe application and rename in oobe to oobe.old and aamupdator.old aamupdator.

  (4) place you ~/Library/application support/adobe/oobe and rename in oobe to oobe.old and aamupdator.old aamupdator.

  Cloud creative library and remove 5 open application).

  (6) open utility library of the application itself and delete Adobe application manager and creative cloud

  (7) install creative cloud from link according to https://creative.adobe.com/products/creative-cloud

  (8) launch cc app and it should work properly

• When I hit the creative cloud icon, it starts updating creative cloud but stops at 2 percent and said attempts to connect to the server. My internet is fine.

  When I hit the creative cloud icon it starts updating creative cloud but stops at 2 percent and said to try to connect to the server, and does nothing else. My internet is fine. I have Adobe master collection installed on this laptop. I disabled my firewall to see if that helped, but it does not work.

  Hello

  Please follow CC update stops at 2%. Network does not connect to the server from Adobe. What can I do?

  Hope that helps!

  Kind regards

  Sheena

• After the restoration of an iMac from Time Machine Illustrator CC 2014 hangs at startup. Uninstalled and reinstalled using Creative Cloud icon in the menu bar, same result.

  I had to restore my end 2013 27 "iMac Time Machine after one of my mac mail application has become corrupted. After restoring Illustrator CC 2014 has tried to start, the start screen was for a few seconds then I got this error message and the program crashed: operation fails due to an unknown error. [IMPORTANT]

  I uninstalled Illustrator using the uninstall application in the main folder, then reinstalled Illustrator CC 2014 using the creative cloud icon in my menu bar. After the reinstallation is the same thing with the same error. I am running Yosemite 10.10.1. Illustrator ran fine before the system restore. Photoshop and InDesign CC 2014 start very well.

  I'd appreciate any help you can give me. I tried to discuss with Adobe, but the cat was not available.

  Thank you

  Rick,

  You could try to reinstall using step three way:

  Uninstall, run the cleanup tool and reinstall.

  http://www.Adobe.com/support/contact/cscleanertool.html

  Strange things can persist without the used cleaning tool.

• my creative cloud icon disappeared once more I have not changed anything, but have no funds may app continue to use PS and LR.

  Tis icon keeps disappearing, and I can access by clicking on LR and PS, but have no control office.

  Power off auto-hide on bar tasks seems to work only 3 trials so far.