My creative cloud is connected to an old account.

I think that my problem of CC app is that it is connected to an old Adobe account that I don't use, but I can't understand how to disconnect and relog in using the new id and pw.

Check to see if you can follow link below

Sign in, sign out | Creative office cloud app

Tags: Adobe

Similar Questions

  • I have a creative cloud license installed on an old mac, how can I transfer it to a new machine?

    Hello everyone,

    I have a creative cloud license installed on an old mac, how can I transfer it to a new machine?

    Hello Claudio,.

    Adobe explained here, in this way: https://helpx.adobe.com/x-productkb/policy-pricing/activate-deactivate-products.html > disable an app > one license for Adobe software allows you to install an application on two computers.

    Better you charge down from a trial version of Adobe server and change it after that in a "real" version

    If you do not need your 'old' computer, you should really disable. However, it is not necessary.

    Hans-Günter

  • Why creative Cloud not connect to my account, but rather the computer I use profile?

    Why creative Cloud not connect to my account, but rather the computer I use profile?

    Sign of the cloud and sign in again using your account

  • Can I manage more than one license of creative cloud on the same adobe ID account or better create many ID adobe for my employees? Thanks for your response

    Can I manage more than one license of creative cloud on the same adobe ID account or better create many ID adobe for my employees?

    Thanks for your response

    In addition:

    Adobe uses based on the identity of license with a technology that will not support multiple licenses of the same type on an AdobeiD.  You can buy only one membership per Adobe ID. If you need two memberships creative cloud, you can buy each with a unique Adobe ID. You can also buy a creative cloud for membership of the teams, which allows you to buy and manage several places under an own account.

    Creative cloud for teams is for small and medium size organizations and is available as full a membership. Cloud creative teams is available on Adobe.com and through a global network of resellers. Learn more about Creative Cloud to teams.

    http://www.Adobe.com/creativecloud/business/teams.html

    FAQ: Where can I get information on creative cloud for the enterprise, education, Government and teams?

    I hope this helps.

  • Creative cloud cannot connect to the server

    Hello

    I have a laptop computer on a corporate network that connects through a proxy server (Internet etc is fine).

    When you click on creative cloud in hidden icons he invites me to install an update. When I click on install it falls to 5% and says unable to connect to the server.

    I don't know that the proxy blocks it however, I checked my proxy server and everything seems OK (Nothing blocked for this machine).

    Can anyone advise me the exact URL of the download location using what creative cloud? Especially if these are HTTP or HTTPS if I may to these on my proxy.

    Any help would be appreciated.

    Thank you

    Hi Jordanf42447328

    Because you are unable to connect Adobe servers due to the restrictions of the network of the Office, please check the link below for help:

    Proxy in Adobe Creative products Cloud support

    Hope this helps!

  • Creative cloud cannot connect to the Adobe servers.

    Hey,.

    I tried to download the trial version of the cloud creative to try it before you buy the plan of the student. However, when I select the Panel app the message "Impossible to get on the adobe servers, please check connectivity internet, Firewall setting and try again" and then a small box orange appear low says 'impossible to join the adobe servers '.

    I tried everything the internet told me to do and still no joy. Can someone help me please? I'm getting super frustrated with it!
    I don't know if it means anything, but I tried the advance troubleshooting setting where it gives you links to see if you can log in to the adobe activation servers. With the connection to the license, I get a web page that says that 'lm.licenses.adobe.com refuses to connect '


    Thank you

    Amber

    Please read https://forums.adobe.com/thread/1499014

    -try some steps such as changing browsers and disable your firewall

    -also clear the cache of your browser if you start with a fresh browser

    -check the file hosts for blocked entries https://forums.adobe.com/thread/1912777

    http://myleniumerrors.com/installation-and-licensing-problems/creative-cloud-error-codes-w ip.

    https://helpx.Adobe.com/creative-cloud/KB/creative-cloud-desktop-application-failed.html

    http://helpx.Adobe.com/creative-cloud/KB/failed-install-creative-cloud-desktop.html

  • Creative cloud of connection problem to the

    I have an error message when I try to me connector to the creator of clouds that tells me "you have been disconnect..." What to do in this case?

    Hi Grybouille,

    1. notifier AAM updates, Adobe ARM, creative cloud, coresync, CEF helpdesk, CEPservicemanager, helps creative cloud, AdobeCrash Deamon

    2 finish above process in the Task Manager.

    3. now open run window by clicking on the Windows key + R

    4. type %LocalAppData% and click on enter.

    5. navigate to the folder Adobe and OOBE.

    6. Please delete file Opm in OOBE folder.

    7. run CC desktop app and see if you can connect.

    If you can't see the Apps, follow these steps:

    1. click on the gear in the top right of the Internet Explorer icon. (even if not using Internet Explorer as your browser)

    2. Select Internet Options.

    3. in the 'Connections' tab, select 'LAN' settings.

    4. Once you click "LAN" settings, you will be able to view the LAN settings box.

    5. in the LAN settings box, check the "automatically detect settings".

    "6 then"uncheck"all the other boxes as" configuration Script auto use ","Use a proxy server,"proxy server"

    7. Save and then try to connect to the desktop CC application.

    You can also check http://forums.adobe.com/message/6302840

    Let me know the results.

    Thank you!
    Florianne

  • Of creative cloud not connect not

    I downloaded the latested update of the program version, it installs fine but when I go to to connect, I get an error message which is more then what serves to do that was just going to pretend as his work then disappears and nothing happens.

    It's very frustrating, I want a resolution.Screen Shot 2013-06-18 at 10.24.15 AM.png

    For those still facing the question, can you please

    -J' creative cloud and then stop

    -Rename the listed files below:

    On Mac:

    OPM.dB at the location ' ~/Library/Application\ Support/Adobe/OOBE / ' to opm_backup.db and

    PDApp.log at the location '~/Library/Logs/' to PDApp_backup.log

    On windows:

    OPM.dB to the location 'C:\Users\\AppData\Local\Adobe\OOBE' to opm_backup.db and

    PDApp.log to the location "C:\Users\\AppData\Local\Temp" at PDApp_backup.log

    then send the 2 above * _backup files to [email protected].

    You should be able to login post renaming.

  • How can I transfer of Dreamweaver and Flash to a new PC? Cannot connect to the old account.

    I want to transfer my licenses DW and Flash to a new computer to get the software to work. Whenever I try to log on my old adobe account, he wants that I verify my identity by checking my email. It's impossible because I deleted this email address and it is not possible to reactivate or re-create. Is there an any hope to transfer the software to the new computer?

    You must contact Adobe if you are unable to access your creative cloud account and are unable to access the old e-mail account.

    Contact the customer service

  • Unable to connect to the old account from Microsoft to test the new Microsoft Account.

    Original title: Microsoft Account

    I created my account Microsoft a long time ago when I put in place and has Xbox live "Gold". When I created the account initially, I've set up with an email address of "* address email is removed from the privacy *.» It's been some time that I used this email and I have more access to it. My Microsoft account has since been changed to * address email is removed from the privacy * however which connection to xbox live or when trying to set up my Microsoft account on my new laptop with windows 8, it asks me to send a verification code to the old email that I no longer and does not have access to send anything to my phone number. I would like to help you permanently erase this old e-mail and also to find a way to send me this code so I can start using my laptop computer Microsoft on the new account.

    Thank you

    Hi Josh,.

    As you mentioned that you do not have access to your phone number and you want to check your new Microsoft Account, I suggest that you get access to your old account. You need to reset the password to your old account. Click on the link below and follow the steps to get the password reset done.

    Microsoft account

    https://account.live.com/ResetPassword.aspx

    If the problem persists, you can follow the steps in the link below.

    Click on the error that you need help:

    http://Windows.Microsoft.com/en-us/Windows-Live/ID-support

    Write to us at the State of the question. We will help you.

  • error of creative cloud "we have trouble, check your account.

    I installed creative, active cloud. I get the message "we have trouble, check your account. What can I do?

    N ° 1)

    Launch the Task Manager and terminate any process like the creative cloud, CoreSync Adobe related to... etc.

    Step 2)

    Press Windows button (located between Ctrl and Alt buttons) with the key R together at once, you will get a command window.

    Type below command and press the enter"" key.

    AppData

    It will open the Appdata folder.

    Then go to the Local > Adobe > OOBE. Open the OOBE folder and delete the file "Opm.db".

    Restart the Adobe Creative Cloud and sign and select.

    Always the same? Let me know.

  • How can I stop the Adobe Creative Cloud to connect to each system startup?

    I do not want to be prompted to type on my sign of cloud creative in the data each time the system starts, that if I use certainly / I want to work with my Adobe products. Does anyone know all the settings for that and how (Windows 7)? Thank you.

    Hi Staller,

    The description you gave indicates incorrect installation. I you ask you to clean your system and install Adobe application Manager (AAM) and then install it applications to the MAO.

    Trial only works for 30 days. If you like the products you can go ahead and buy the membership of the Adobe.com site.

    Thank you

    Kapil Malik

  • Creative cloud will open and read old files Adobe Illustrator CS and Photoshop CS?

    I was redirected here Creative Forum of Suites.  Seems a very simple and obvious question, but I do not see the simple and obvious answer.

    Yes, the latest versions of adobe program can open the source files created in older versions.

    the reverse is not necessarily true.

  • Made a new account of synchronization by mistake. How to connect to my old account?

    Hello! I place my new OS install, was supposed to meet my synchronization information. Wen, synchronization and, by mistake, created a new sync account using the same e-mail AND password as my old (who had all my bookmarks, etc.).
    Now I can recover my old data. What can I do?

    What version of Firefox do you used before?

    29 Firefox and use it later for another version of synchronization that uses a Firefox account and use different servers.

    You will need to install a version of Firefox 28 to get access to these older synchronization data if you really need these data and update Firefox once done once more.

  • I have a photographic map of adobe. I just reinstalled my computer and adobe creative cloud. I logged into my account, but I do not see my plan of adobe. I never found any phone number for the service the customer. Can someone help me?

    Someone who knows how I can contact customer service

    Hello

    Please see:-Contact Customer Service

    Also make sure that you are connected with your ID.

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