My Creative cloud subscription does not appear in my Adobe
Kglad Thank you to my request. I've done the recommendation, but the problem continues.
I realized that my subscription does not appear in My Adobe My orders andso Although I have a receipt for my payment.
What I need to do?
Thank you
Contact adobe support if your subscription has been paid more than 24 hours ago http://www.adobe.com/support/chat/ivrchat.html
Tags: Adobe
Similar Questions
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My creative cloud subscription does not work, photoshop and lightroom always tells me to connect.
The only way to start any program is by activating the 30 day trial.
After 30 days the software is disabled. Is something wrong with my account?
Thanks for the help!
The crew of support for Adobe has solved it for me.
If anyone else has this problem, try the following.
1 disconnect from creative cloud.
2. close all applications from creative cloud of the Task Manager.
3. delete all the files in the following folders
C:\ProgramData\Adobe\SLStore
C:\Program Files (x 86) \Common Files\Adobe\SLCache
4 start creative cloud and connect.
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The creative cloud App does not appear in my Applications folder.
I paid for the program Creative cloud, and he told me to go to my applications folder and open the desktop creative cloud application. There is no creative cloud application in the applications folder.
Please follow the steps below.
- Please follow the solution 2 in the link error: "unable to install". Creative Office Cloud
- Reinstall Creative Cloud Desktop Application using the link Download Adobe Creative Cloud apps | CC free trial Adobe
Hope this will help you.
Kind regards
Hervé Khare
-
New creative cloud Panel does not appear.
My application manager has updated all programs for versions CC but the cloud creative Panel it self does not update to appear. If I go into the settings, it says that version is 1.0.500.16 x 64. If I push the button "Check for Updates" on windows settings, it says that no updates available. If I go to https://creative.adobe.com/products/creative-cloud?cc_source=files_sidebar_promo and press "Download" button it starts only former application manager that brings only application list that is of course to date.
What past all alone in my laptop. Earlier, when I've updated my desktop computer, everything is going very well and CC properly installed Panel. After screenshots explain problem visually.
According to the screenshot, I'm asuming you are using the Windows operating system.
Please, perform the following steps:
WIN 7 and 8 (64-bit):
- OOBE and rename OOBE_old located in C:\Program Files (x 86) \Common Files\Adobe
- Restart the browser
- Go to https://creative.adobe.com/products/creative-cloud
- Connect using Adobe ID and password and download the desktop CC application.
WIN 7 and 8 (32-bit):
- OOBE and rename OOBE_old located in C:\Program Files\Common Files\Adobe
- Restart the browser
- Go to https://creative.adobe.com/products/creative-cloud
- Connect using Adobe ID and password and download the desktop CC application.
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Creative cloud apps does not appear...
Creative cloud apps is TOTALLY NO MONTRANT at ALL, he has only the HOME COMMUNITY, ASSETS,
and I tried to do things other people have done (gosh, a lot of people have this problem and Adobe SERIOUSLY needs to find a way to solve this problem)
I went to administrator/Appdata/Local/Adobe and I can find the files: (AAMUpdater), (Acrobat), (CameraRaw), (color), (InDesign), (Lightroom) and (OOBE).
First I tried to change the OPM.db to OPM.db.old, and nothing happened.
I wanted to change from false to true in the xml file in the Configs folder, but I couldn't find any Configs folder in OOBE folder.
What should I do? I spend so many hours on this problem and I can't totally NOTHING!
Please give me a solution T_T
BTW, I use Windows 10
I had a similar problem on my Mac right after that the app Creatvice cloud, automatically updated itself. I solved the problem by uninstalling the application using the Adobe Creative Cloud cleaning tool. Then I downloaded a new installer and reinstalled the creative application of cloud. It works perfectly now.
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My Creative cloud subscribe does not refresh. I had students sign up, but a few days ago it stopped because there is no money on my card to prolongate it. Today, I sent student anouther subscribe with anouther card, I saw that the money went to "adobe", but subscription is not activated yet. I can't work, what can I do? Thank you. Sorry for my English.
Since this is an open forum, not Adobe support... you must contact Adobe personnel to help
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
Don't forget to stay signed with your Adobe ID before accessing the link below
Creative cloud support (all creative cloud customer service problems)
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Creative Cloud applications do not appear in the creative cloud download window
Creative Cloud applications do not appear in the creative cloud download window
The Creative cloud only window the list programs that the system is able to run. If some are missing, this may mean that the system does not meet the minimum requirements to run the applications.
-
Creative cloud app does not start on my imac.
Hi community
Creative cloud app does not start on my imac. Once she appeard on the bar menu, but as soon as I started to open a session he disappeard. Anyone know this? I use one I use OSX on an iMac 5K 10.11.3 ultimo 2014.
Reto
Just for confirmation, enable the account of Root user and you connect to same and try to launch Adobe Creative Cloud application and check. We can turn off later.
Let us know if you are able to launch the app or not.
Root user account activation step:
OS X Mavericks: enable and disable the root user
(Applies to Yosemite / El Capitan way)
How to connect as root
- If you are connected, choose quit from the Apple menu.
- If you connect from a list of names of users with pictures, click on the other.
- In the name field, type: root
- In the password field, type the password that you set when you configure the root user account.
Once you connect to the Root account try to launch creative cloud application and check.
-
Hello!
The Creative cloud program does not. When you open the file in Photoshop says that there are not many fonts, use Typekit. Typekit itself turned off. All programs downloaded and saved, but Photoshop doesn't see Typekit. What should do?
Also says that I have no access to this service. For access, please contact your COMPUTER administrator or connect using the ID
Hello
Greetings!
Is Typekit on?
Visit this link: Add to your desktop of Typekit fonts
Concerning
Jitendra
-
Creative cloud program, does not show the "App" tab until I have to do?
Creative cloud program, does not show the "App" tab until I have to do?
There is only 'HOME' 'ASSETS' 'COMMUNITY' label in the CC program
Follow the procedure below:
Uninstall Adobe Creative Cloud.
Using creative cloud | Uninstall the creative cloud desktop application
Temporarily disable the firewall.
Step 1:
Open the c: drive and navigate to C:\Program Files (x 86)------\Adobe " common files".
Open the Adobe folder and delete folders named Adobe Application Manager and OOBE.
Step 2:
Navigate to C:\Program Files (x 86) \Adobe.
Open Adobe file and if present the file to remove Adobe Creative Cloud . [* important]
Can't delete? Rename it to Adobe Creative Cloud trees.
Step 3:
Press Windows button (located between Ctrl and Alt buttons) with the key R together at once, you will get a command window.
Type below command and press the enter"" key.
AppData
Then navigate to Local > Adobe.
Open the Adobe folder and delete folders named AAMUpdater and OOBE.
Step 4:
Make sure that Adobe Creative Cloud is not listed in the control panel > programs and features. list.
Then, download and install the Adobe Creative Cloud app and check.
https://ccmdls.adobe.com/AdobeProducts/KCCC/1/Win32/CreativeCloudSet-up.exe
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Mid creative cloud office does not work so I can´t download apps.
Hello! Mid creative cloud office does not work so I can´t download apps. Could you help me please?
Please, try the following steps:
1. uninstall the application Adobe CC of the machine (https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html)
2 set the "Read and write" permissions on the files of Adobe for all users in the following locations:
a. / Library/Application Support /.
(b) /Users/ [user name] / Library/Application Support /.
3. restart the computer.
4. install the application Adobe CC (Creative Cloud help |) Creative cloud for office)
Kind regards
Sheena
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Creative cloud icon will not appear in the top of my screen
Nice day
Even though I am connected to Adobe, the creative cloud icon will not appear in the top of my screen. I do turn my software on a Mac with the latest updates have been installed. You are able to help please?
Hi Alan,
Please, try the following steps:
n ° 1)
Click on Finder and then in the Ribbon of apple. Click on Go > utilities. Both Manager dustbin of adobe and adobe creative cloud records applications.
Step 2)
Click this link to remove the creative cloud.
Using creative cloud | Uninstall the creative cloud desktop application
Step 3)
Click on finder, again option on the Ribbon of apple to go > go to folder
In the search bar, type ~ might.
Then go to the Application Support > Adobe.
Open the Adobe folder and trash folders named AAMUpdater and OOBE.
Step 4)
Click on finder, again option on the Ribbon of apple to go > go to folder
Type / library in the search bar.
Then go to the Application Support > Adobe.
Open the Adobe folder and trash folders named AAMUpdater and OOBE.
Step 5)
Click on the link below and download creative cloud
Download Adobe Creative cloud apps | Free trial of Adobe CC
Let me know if it helps.
Concerning
Megha Rawat
-
Everytime I open the creative cloud it does not load. Is there anything I can do about it.
Hi Priscilla,.
Please refer to the threads below where this issue has been addressed:
New application Cloud Creative unusable: it is empty!
Creative cloud is empty window why?
Re: Empty opening creative cloud app
Kind regards
Sheena
-
Creative cloud app does not not on my iMac
the creative cloud app does not work on my iMac
PAPA6844,
Can you please your imac configurations?
Check also in the activity monitor if your creative cloud is indicated as does not
If it's > leave and then restarts
Keep us informed in case assistance
P.S. If you use the adobe forums, please check useful/correct responses of staff or assistance, if there is.
Concerning
Ludo has
-
CS6 does not appear on my Adobe account. If my registration has been lost?
CS6 does not appear on my Adobe account. If my registration has been lost?
Make sure you use the same adobe id to your account adobe ID used to register your software. In addition, you should have a copy of your serial number fixed locally. and, for convenience, you should have a copy of your installation files,
Downloads available:
- Suites and programs: CC | CS6 | CS5.5 | CS5 | CS4 | CS3
- Acrobat: XI, X | 9,8 | 9 standard
- Premiere Elements: 12 | 11, 10 | 9, 8, 7
- Photoshop Elements: 12 | 11, 10 | 9,8,7
- Lightroom: 5 | 4 | 3
- Captivate: 7 | 6 | 5
- Contribute: CS5 | CS4, CS3
Download and installation help links Adobe
Help download and installation to Prodesigntools links can be found on the most linked pages. They are essential; especially steps 1, 2 and 3. If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".
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