my desktop icons does not connect to internet

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• Printer HP photosmart stopped scanning and desktop icon does not connect either

  I have recently switched to optical fiber for broadband connection.  I reset my printer to the new IP address and the fact that it is connected.  However I'm unable to scan.  I followed the procedures to help so I tried unplugging my firewall (not quite sure how but I disabled my security temporarily) but he has not yet worked.  I also tried double-clicking the desktop icon that is unresponsive.  Help!

  Hi there Sue!

  My next suggestion would be to uninstall the printer, restart the computer and reinstall.

  1. uninstalling the software of the printer (I recommend the method of control panel to uninstall)

  2. restart the computer to complete the uninstall

  3 Click here to download the complete driver. Once the download is complete, installation will start and then follow the on-screen instructions until the printer is completely installed. I hope that eventually you will be able to open the printer from your desktop software and start a new search.

  HP Photosmart full feature software and drivers

  I hope that works, my fingers are crossed for you!

  Let me know the results

• my hp touch screen desktop computer does not connect to internet

  I'm having a problem with getting my computer wifi hp pavilion all-in-one Office work. It won't let me connect to the internet, but a few days ago it was working fine. I know that I get internet because I use my Tablet right now to write this message, and I use the internet on my ps3 and Xbox 360. I tried to reset the router and disconnect it from the wireless network on my desktop then back to zero, but those who did not. I even uninstalled the updates I had installed because it was the last thing I could do before it's Wi - Fi no longer works, but that didn't work either. Please, someone help me solve this problem. I use Windows 8.1, is a 64-bit operating system, and the product number is H5P61AA.

  Thank you very much. I could solve the problem when I was checking on the news you want. When I was checking to see if I had a firewall on, I came across a page that said I had to go to the control panel. While there, I found a troubleshooting guide for network access. I ran that, and he said: ' the device or resource (www.Microsoft.com) is not configured to accept connections on port "The World Wide Web (HTTP) Service".» "When I saw this, I Googled what it meant, and he leads to a page that gave me the idea to try to reopen the internet. This is when I was careful with the expression "the proxy server is not responding." Then I googled how to fix the proxy server. I followed the steps to open the tools then internet options. From there I went on connections, then LAN settings and I unchecked the box «use a proxy server for your LAN...» "& I ticked the box that follows,"automatically detect settings ". Then it worked! So I guess I could MacGyver it later to your questions.

  Thank you.

• New updates of Windows since 06/11/12 is originally Vista does not connect to Internet Explorer

  I have a desktop with Vista CAREB.  It has always worked well until about June 11, 2012.  Now it does not connect to Internet Explorer. It says it is connected to the internet and that has been verified by our server.  Tried everything and eventually restored it and no problem.  Then the next day, same thing and restored.  Next day same thing so I disabled all updates and no problem.  What new update windows made in the last few days which is the cause and what can I do?

  Thank you

  Hi Judy,.

  We cannot verify that Windows Update is causing the problem, I suggest to install the Windows updates one by one and make sure that Windows Update is causing the problem.

  Windows Update

• iPhone 5s does not connect to internet unless its connected to wifi

  I have a 5 s IPhone it does not connect to internet unless I'm at home connected to wifi. I can not send imessages or browse the web what should I do?

  You did that mobile data is turned on in the settings/phone/cell data?

  Also, make sure that the apps you want to use for the cell data are enabled in the list below these settings.

• 8600 desktop icon does not

  After a Windows 8.1 update, the icon on the desktop to my Office Jet 8600 has stopped working.  I uninstalled the drivers and then installed the drivers.  I've used all the avaiable trobleshooting assistants and they all claim that everything is installed properly.  The icon is the gateway to fax and scanning my PC without having to go through the printer.  Unfortunately, the installation disk is for windows 7 and is of no help to 8.1.  Thanks in advance...

  Hello GTR81,

  I understand your Officejet 8600 icon on the desktop does not work after upgrade to Windows 8.1. I will do my best to help you! I noticed that you said in your previous post that you have three copies of this software on your computer.

  You have three copies of the Officejet 8600 in devices and printers or where exactly on your computer? I recommend you clean this software. Follow these steps:

  Please follow this HP document uninstalling the software of the printer. When it finished, I would like you to clean your Temp folder on your computer:

  (1) on the keyboard, press the Windows key and press 'R' together, then click on, and then type % temp % enter.
  2) press Ctrl and together on your keyboard (this will highlight all). Right-click with your mouse and select Delete.

  Now, perform a clean boot on your computer by following this Microsoft document here. This will eliminate the conflicts of software that occur when you install a program or an update or when you run a program.

  If your desktop icon does not work yet, I would recommend that you run this patch of this document from HP opens Assistant HP printer with an error in Script or in Notepad.  I know that you do not receive a script error, but this patch can help if your printer Assistant loading is not. I will seek forward at the hearing on your part have a good night!

• I am able to connect to internet but when I switch to the amother user account it does not connect to internet

  on my computer, I am able to connect to internet but when I switch to the amother user account it does not connect to internet

  Hello

  1. Is there an error code or the message that if displayed when it is unable to connect to the Internet?
  2. You use a wired connection or wireless?
  3. You use the administrator account or standard account?
  4. All changes made to the computer before the show?
  Method 1:
  Check out the link and follow the steps.
  Windows wireless and wired network connection problems
  http://Windows.Microsoft.com/en-us/Windows/help/wired-and-wireless-network-connection-problems-in-Windows
  Method 2:
  Visit the link and try the troubleshooting provided steps.
  Why can't I connect to the Internet?
  http://Windows.Microsoft.com/en-us/Windows7/why-can-t-I-connect-to-the-Internet

• Samsung Blue Ray does not connect to internet, but being of other devices.

  I used this Blue Ray Samsung drive with this router for over a year without problems. A few days ago I set up parental controls, by downloading the Netgear Genie app on my PC from Windows desktop, on the router, and now Blue Ray does not connect to the internet. However it connects to the router fine. I have 2 phones Andoriod, 1 tablet of Andoriod, a WII Game Console and your Windows desktop that all connect to the router and the internet very well. I tried shut down the drive several times over 2 days and has been turned off at night twice. I deleted and re - establish the creation of a Wi - Fi connection on the player. I even updated the router. and off the Parental control. all this without any success. The DNS and IP are obtained automatically by the player. Any ideas?

  Hi bldroge,

  Here's how you reset the router.

  http://KB.NETGEAR.com/app/answers/detail/A_ID/9665/related/1

• HP dv6tqe does not connect to internet

  Ok.  My laptop does not connect to the internet. It connected to the wifi very well, but does not connect to the internet. I tried the wiring and that no longer works. All other devices connect correctly. I had this problem before about a year ago or not, and it was solved when someone said on one of updates windows, causing this problem. I uninstalled and everything worked well.  I am unable to conclude that now. The router is a Verizon Fios / Actiontec M142RWR router.

  I am running windows 7.

  Any suggestions would be much appreciated.

  Thank you

  Hello @knn9413,

  I read your post about how you are not able to access the Internet on your laptop, and I'd be happy to help you in this case!

  For more to diagnose this problem, I recommend later in this document on the troubleshooting your wireless network and Internet access (Windows 7), as well as the problems in Internet Explorer 9 or earlier versions (Windows 7, Vista, XP). This should help you navigate on the Internet once more.

  If you are still not able to log in, please follow the steps below to check if the laptop computer can communicate with the network:

  Step 1. Click the Start button
  Step 2. In the search box, type "Command Prompt"

  Step 3. Click on command prompt

  Step 3. Type 'ping www.hp.com' and press ENTER.

  Step 4. Now, I'd like you to record the IP address that is being crazy

  Step 5. Type 'ping '.

  Two pings succeeded? If this isn't the case, I would like to clear your DNS. You can do so by following the steps I outlined below:

  Step 1. Click the Start button
  Step 2. In the search box, type "Command Prompt"
  Step 3. Right click on command prompt

  Step 4. Click on run as administrator
  Step 5. At the command prompt, type "ipconfig/flushdns".

  At this successful? If this isn't the case, I would like you to reset the TCP/IP stack. To do this follow the next series of steps that I have set out below:

  Step 1. Click the Start button
  Step 2. In the search box, type "Command Prompt"
  Step 3. Right click on command prompt

  Step 4. Click on run as administrator
  Step 5. Type "netsh winsock reset catalog" and press ENTER.
  Step 6. Type 'netsh int ip reset reset.log' and press ENTER.
  Step 7. Restart your computer

  Then, if none of the above works I would that try you to install Windows updates in Windows 7. I recommend that ensure you that all updates are completed.

  Then, I would like that try you the next series of steps, I have outlined for you below:

  Step 1. Click the Start button
  Step 2. In the search box, type "Windows Explorer"

  Step 3. Click on Windows Explorer

  Step 4. In the address at the top of the page bar try to distribute a video or download Google Chrome

  Then, if all else fails we will try to use using Microsoft System Restore (Windows 7) to restore your computer to a point in time before that this issue has been raised. This does not affect personal files that you have on your computer, but it will affect on the settings that you have changed or applications that you have installed since the time that you return to. These should be redone once we are finished.

  Finally, if we still have the issue we are at the point where we have to use the HP support document: backup of files (Windows 7) to backup your personal files. Once we did it with success I would like to see again you and follow the steps in the HP Support document: performing a recovery of HP (Windows 7) system, which will guide you through restoring your computer to the factory.

  NOTE: This will destroy everything on your computer in order to ensure that you have backed up everything you want to keep.

  reference: http://h30434.www3.HP.com/T5/other-desktop-PC-questions/Ethernet-not-working-on-slimline-desktop/m-p/3985804/highlight/true#M47729

  Please re-post with the results of your troubleshooting, and I look forward to your response!

  Concerning

• Smartphones blackBerry 8100 on TMo. 4.5 OS does not connect to internet

  Hi guys. I followed the procedure that has been suggested at this link to upgrade my Pearl to 4.5 OS.

  The phone can't seem to select a data connection to the internet now, although he shoots always my email and my Google Maps works. Gmail does not connect any more than my Opera Mini browser.

  Any help would be appreciated!

  (Other random bits: MyFaves not loading, 2 'About' link does not work)

  Should I have gone through a different process? The 4.5 OS will work OK with TMo?

  Thank you!

  It certainly won't hurt to try to send service books again, at least.

  1. options > advanced > host Routing Table > Menu > register.

  2 send your service from your carrier's BIS site books.
  Of your handheld: http://www.blackberry.com/btsc/KB15402
  Your desktop PC: http://www.blackberry.com/btsc/KB02830

  3. with the BlackBerry device powered time, remove battery for a few seconds and then reinsert the battery to restart

• After that put 36.0.1 to date, does not connect to internet

  After update, don't be loading not pages. Does not connect to Comcast. Computer restarted from scratch, reset modem and router - nothing works. I tried Safe Mode early, did not work. Internet Explorer works fine. Mail works fine.

  There is no error message when the update has been loaded.

  It is a terrible 'update '! How can I fix it?

  IQ140 said

  After update, don't be loading not pages. Does not connect to Comcast. Computer restarted from scratch, reset modem and router - nothing works. I tried Safe Mode early, did not work. Internet Explorer works fine. Mail works fine.

  There is no error message when the update has been loaded.

  It is a terrible 'update '! How can I fix it?

  Update: I indeed found firewall was the issue (the first time with updates of Firefox). I tried uninstalling and reinstalling, but that no longer works.
  Then I opened the application window of Norton Security (looking for information of firewall). I don't actually change or click on what to Norton. I decided to try to install again. This time, when I hit "Run" instead of "Save", the small window Norton popped up saying downloading is safe. Then he installed and opens very well.

  It may be a quirk of Norton? Or by choosing run rather than save (and running after registration)?

• iPhone connects to the wifi but does not connect to internet

  I have an iPhone running iOS 9.3.2 6s (last updated).

  The phone connects to the wifi network, but even if it's to show the signal strength is good, the phone does not charge any internet content (weather, FaceBook, email, etc.).  If I disconnect WiFi and use the data, it works very well.  We have no problem connecting to the computer or a smart TV network wifi and internet connection.

  This also happens with my daughter 5s iPhone and iPad for my son.

  Sometimes it will work fine on wifi, then a little while later I can't get anything to load. And it can be like right now when I'm at home alone is not as if there's a big load on our wifi.

  We have high-speed internet by cable (25 MB/s download speed) and a router Lynksys EA3500.  Encryption is set to WPA (not WEP).

  I tried to go into my phone settings and reset the network.  Always problems.

  It's really frustrating because you eventually switch to our mobile data and use it instead of our data ' wifi '.  And then to go on our data on our phone plan

  Here's a tip for the user on the problems of Wi - Fi. Suggest from the top and bottom. Maybe one of them will help you.

  (1) perform a forced reboot: hold the Home and Sleep/Wake buttons simultaneously for about 15-20 seconds, until the Apple logo appears. Leave the device to reboot.

  (2) resetting the network settings: settings > general > reset > reset network settings. Join the network again.

  (3) reboot router/Modem: unplug power for 2 minutes and reconnect. Update the Firmware on the router (support Web site of the manufacturer for a new FW check). Also try different bands (2.4 GHz and 5 GHz) and different bandwidths (recommended for 2.4 to 20 MHz bandwidth).

  (4) change of Google DNS: settings > Wi - Fi > click the network, delete all the numbers under DNS and enter 8.8.8.8 or otherwise 8.8.4.4

  (5) disable the prioritization of device on the router if this feature is available. Also turn off all apps to VPN and retest the Wi - Fi.

  (6) determine if other wireless network devices work well (other iOS devices, Mac, PC).

  (7) try the device on another network, i.e., neighbors, the public coffee house, etc.

  (8) backup and restore the device using iTunes (ask for more details if you wish).

  https://support.Apple.com/en-us/HT201252

  (9) go to the Apple Store for the evaluation of the material.

  Council: https://discussions.apple.com/docs/DOC-9892

• HP Pavilion dv7 - 3188cl: HP Pavilion does not connect to Internet (resolved)

  I recently got a HP Pavillion Entertainment, model number dv7 - 3188cl, for me to use for a class at the school by my uncle. Before the recovery, everything worked perfectly well. My uncle asked me to reset the computer, so we used the recovery disks that wiped the hard drive successfully but then refuses to reinstall the operating system. Instead of getting another set of recovery disks that I've used a Windows 7 install disc to reinstall the OS and he did so successfully with one flaw, the laptop does not connect to the internet.

  I tried to connect via ethernet and it does not find my WiFi network. I suspect his lack a driver and checked for drivers on the HP site but he said that there is none. Any advice would be greatly appreciated, and if there is no driver for this I would be grateful if you could tell me where to download from.

  Thanks in advance.

  Update: after some search Intel had the good driver needed.

  All your Windows 7 drivers (and some) are displayed on your Support page:

  http://support.HP.com/us-en/drivers/selfservice/HP-Pavilion-dv7-3100-entertainment-notebook-PC-series/4074368/model/4150173#Z7_3054ICK0K8UDA0AQC11TA930O2

• Firefox starts in offline mode work and does not connect to internet

  Firefox disconnects randomly internet. Work off line option is checked then when somehow naked - Firefox still does not connect. A re-start the computer him more often, solved the problem. What is new and I did not any changes recently. Running Fox 3.6.3

  Try going to Tools - Addons - Extensions and disable your extensions one by one to see if one of them is at the origin of the problem.

• Satellite L350 - does not connect to internet

  Hiya all

  Had the laptop about 3 months now and still connected fine to my wireless internet. But recently he has stopped to connect to wireless internet.
  I can't find my wifi connection, but it does not connect to it. My parents have the same laptop, purchased at the same time and can use it on the same wifi with no problems.
  My sister has also no problems to connect to my wifi on his cell phone, neither does my Xbox 360 or my iPod Touch.
  I can connect my laptop directly via ethernet to the router, but it's not ideal for me, and also I couldn't find automatic updates to download.

  Can someone help me with this please?

  Thank you very much!
  Ethan

  I agree with Akuma.
  Try to update the things said Akuma.

  Visit the Toshiba for the BIOS and driver update WLAN:
  http://EU.computers.Toshiba-Europe.com => support download & => download drivers

  The firmware on the router, you can find on the site of the factory.

  Good luck!