My dv4-2160us has a blank screen, even if it's on

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• Remote Desktop has a blank screen from a Windows 7 client on a Win 2003 Server

  Win 7 Ultimate 32 bit Client
  Win 2003 SP2
  Remote Desktop - mstsc.exe

  Multiple Win 7 clients (Ultimate 32 bit) try to use remote desktop to a server Win 2003 breaking all we get is a blank screen after logging in to the remote IP address.  One XP and one another the same remote desktop connection client Vista works fine.  Win 7 is not compatible to connect to Win 2003?

  I also tried via a file .cmd in XP emulation mode and it still does not work.

  All attempts are like Adimiistator and it still does not work.

  Hello Bobe2,

  Thanks for posting on the Microsoft answers Forum.

  It would be better to post in another forum. This forum is intended for consumers about Windows 7, Windows Vista and Windows XP.
  Given that your question concerns the connection to a Windows 2003 server, it would be preferable for you to post in the forum Windows 2003.
  Click here to post.

  Sincerely, Marilyn
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think

• Replacement Palm TX has problems white screen even after hard reset

  I hope someone can help me find a solution.

  I've been a happy user of Palm OS since the early days of Palm III.  After a Palm III and V, had a Sony Clié which lasted a long time, but finally fact poop, went to a Z22 and broken screen, then almost but not quite a year ago (in warranty, so-called), bought a Palm TX.  Worked great for a while but ends with a unit I could not turn on or off because the switch was dead.  Worked around to keep the sync cord and power on by pressing the button and then cancelling.  Finally he sent for repair under warranty.  Return a unit back to me.

  It worked well for almost a month, then it started (with no new software or usage patterns) to have white screen problems.  To resolve this problem, I tried a lot of things.  Soft reset, reset hard, leaving completely take its battery for weeks at a time.  Nothing works; It continues to go on me.  In addition, the sound is strange and garish when it beeps (for example accept zone after reset).  I bought the TX to the United States when I was home for a visit last July, but am currently living in the Netherlands.

  I contacted Palm repair center in the United Kingdom which has replaced my original unit; They said would pass on the word of my troubles of Palm and Palm should contact me, otherwise for them by e-mail.  They do not have.  I don't find an e-mail address to explain all this to anyone with any power to help me.  I tried to use the Palm website to solve this problem, but neither the original serial number or the serial number of the replacement unit I have now shows as eligible for warranty repair.  I tried calling the support number us Palm (http://kb.palm.com/wps/portal/kb/common/article/47005_en.html#howservice), but I get "call is temporarily unavailable."  When I click 'here' when asked 'If you want to query the status of the warranty of your handheld, or prefer to repair through our Technical Support Department, click here' (https://www.euroservice.palm.com/repair_entry/NLD/EE) I find myself on a page that simply says: "Please enter the Url of the Source."  I hesitate to provide information of credit card for a problem, if it can not be covered by the warranty (which I think it should be, since I'm still in the initial period of 12 months), can I give up.

  I am very frustrated trying to solve this problem.  I am disappointed with the support decreases for a PDA (which is not a phone) with Palm OS.  Since I am living (though not comfortably or well) without my calendar, address book, alarm, player, dbs, cookbook, checklist, etc., I am seriously considering to leave Palm OS.  My preference is to resolve this problem, and my idea nearly a year ago was to climb the Palm OS until it was completely gone (embedded in phones, anyway), but my problems have discouraged me to the point that I wonder if it is my end.

  Does anyone have a suggestion?

  Hello..  Not at all.   I suggest that because it was repaired in the United Kingdom, which indicates that it is a device of UK. Otherwise they would not be able to fix it it were an American feature.  Warrenties are the same, Yes, but on the marginal seas cannot be fixed across the country, they were designed for.  If it is a U.S. unit that UK should have refused to repair and referred you to US support.  Because it didn't happen I guess that's a device and if so you need to communicate with them. From the link that I sent you, on the left thumb to contact us, there are ways to communicate with them another email then. If it fails try another phone and I'm sure you can get this resolved.  If it is infact a device US contact our support pda to US @ 866-935-7256

  Message edited by Damien on 06/30/2009 08:24

• my creative cloud has a blank black screen?

  My creative cloud has a black screen blank, tried everything (deleting file opm in folder OOBE etc) any help would be thank you very much

  Then I updated my Nvidia card and it works now. Thanks for your time

• I tried to install Open Office 3.3. It has not then I deleted the download said. When I launched firfox all I got was a blank screen. Ideas please!

  OpenOffice installation failed because he didn't have the permissions! So I deleted the download of OpenOffice. After that when I tried to start firefox (and IE9) got was a blank screen. I had an internet connection, but no screen. Then I did a system restore which brought back download OpenOffice. I then launched firfox and hey presto my screen was back. Any ideas out there?

  Open office and firefox are both non-Microsoft products

  I suggest that you ask in their support forums

  Open office

  http://www.oooforum.org/

  Firefox

  http://forums.mozillazine.org/index.php?c=4

  for questions of internet explorer 9:

  http://answers.Microsoft.com/en-us/IE/Forum/IE9

• I get a blank screen just before the connection with a single visible cursor

  Currently, my computer will load where the login screen should appear, but instead merely display a white screen with the mouse cursor in the middle that I can move around.

  I tried restoring the system manually at a point in time that he began to arrive. That did not work. I tried a restore of the system manually to a time past, does not work well before it began. I tried to have my computer to do in the repair option to "restore to the last known good configuration" and that did not work. I ran various programs that look for malware, spyware and viruses many times and found a few things, but nothing of this has solved the problem. I tried to check all my drivers and they say all work and all drivers say they do not need an update. I tried the system repair tool and he found nothing wrong, even with the memory to check tool that finds nothing wrong. If I press SHIFT 5 times to the white screen with the cursor, I'll hear the keys to self-retaining beep, but no prompt.

  One thing that happened was that I was once in the blank screen and I pushed to escape and I noticed that the cursor has turned to an hourglass. Then I tried Ctrl alt delete and which opens a command prompt and from this command prompt it allowed me to go to the usual login screen. Then, my computer work as it did just before this problem (a warning would pop-up Windows saying that it stopped a program that you try to start itself without permission and who would be come like every minute or so). But since then I havnt been able to reproduce this same result to load or by opening the command prompt.

  And safe mode works very well.

  I was reading around online and there was something that said they had the same problem and download internet explorerer 7 helped. as well as a similar problem which was fixed when IE8 was downloaded an update of windows. the guy deleted and it was fine since.

  I tried to download the latest version of Internet Explorer, but it cannot be loaded without rebooting, and I can't enter the normal screen that opens after the cut to finalize it. I always still try to remove it as well as the update of windows.

  Another difference I noticed is in the loading bar than before windows starts as the login screen. It used to be thick green blocks that crossed with the windows logo. Now, it's a block really thin yellowish green (which reminds me of the life blocks Mega Man in his health bar if that helps lol) and no windows logo because it does it (if it says copywrite along the bottom windows corporation).

  If anyone has more aid in addition to the info windows give a repair tool, please help. Thank you.

  Hi chase11,

  Support for Windows Live One Care stopped if you need to uninstall it and move to another antivirus/antispyware/security protection. OneCare online scanners are always available.

  Here the Site of OneCare Live:

  http://OneCare.live.com/standard/EN-US/3/default.htm

  Help and Support
  http://OneCare.live.com/standard/EN-US/3/helpsupport/default.htm

  Use the methods of uninstalling suggested here or by Windows Live OneCare.

  List of tools to clean/uninstall anti-malware programs
  http://answers.Microsoft.com/en-us/protect/Forum/protect_start/list-of-anti-malware-program-cleanupuninstall/407bf6da-C05D-4546-8788-0aa4c25a1f91

  How to uninstall Windows Live OneCare
  http://OneCare.live.com/standard/en-us/install/uninstall.htm

  See also this thread for more information about uninstalling Windows Live OneCare - it is a
  chore however it must be done.
  http://social.answers.Microsoft.com/forums/en-us/msestart/thread/407bf6da-C05D-4546-8788-0aa4c25a1f91/

  ===============================================================

  Here's what I use and recommend: (these are all free and very effective versions.)

  Avast and Prevx proved extremely reliable and compatible with all I have
  launched on them. Microsoft Security Essentials and Prevx have also proven to be very
  reliable and compatible. Use MSE or Avast and Prevx, Prevx 3 but not all.

  Avast Home free - stop any shields is not necessary except leave the file system, Web,.
  Operational network (Script and behavior are also recommended in Ver 6 +).

  Prevx - Home - free

  Windows Firewall

  Windows Defender (is not necessary if you use MSE)

  Protected IE - mode

  IE 8 - SmartScreen filter WE (IE 7 phishing filter)

  I also IE always start with asset if filter InPrivate IE 8.
  (It may temporarily turn off with the little icon to the left of the + bottom
  right of IE)

  Two versions of Avast are available 6.x and 4.8 x

  Avast - home - free - 6.x stop shields you do not use (except files, Web, network, &)
  Shields of behavior) - double click on the icon in the Notification area - real time Orange - click on the
  Shield that you want to stop - STOP. To stop the Orange icon to show an error indicator-
  Click on the Orange icon - top right - settings - click on the status bar - uncheck shields you
  disabled - click OK
  http://www.avast.com/free-antivirus-download

  Avast 4.8 x - home - free - stop shields, you don't need except leaving Standard, Web,.
  and the network running. (Double-click the blue icon - look OK. - upper left - Shields details
  Finish those you don't use).
  http://www.avast.com/free-antivirus-download#TAB4

  Or use Microsoft Security Essentials - free
  http://www.Microsoft.com/Security_Essentials/

  Prevx works well alongside MSE or Avast

  Prevx - home - free small, fast, exceptional protection CLOUD, working with other security
  programs. It is a single scanner, VERY EFFICIENT, if it finds something come back here
  or use Google to see how to remove.
  http://www.prevx.com/   <-->
  http://info.prevx.com/downloadcsi.asp  <-->

  Choice of PCmag editor - Prevx-
  http://www.PCMag.com/Article2/0, 2817,2346862,00.asp

  Also get Malwarebytes - free - use as scanner only. If you ever think malware and that
  would be unusual with Avast and occasional Prevx running with the exception of a low level cookie
  (not much), to UPDATE and then run it as a scanner. I have a lot of scanners and they
  never find anything of note that I started to use this configuration.
  http://www.Malwarebytes.org/products/malwarebytes_free

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

• Cannot add blank screen Standard user accounts

  Hello.  I recently added a Standard user in Vista Business.  When I logged in this account, he said it was "Preparing Desktop" for a few minutes then indicates that she has been put in place personal settings in Microsoft Windows Mail 7 and produces an error message saying "Windows mail could not be started because MSOE." DLL cannot be initialized. "Note that I don't even use Windows Mail.  I clicked ok and it sat for a few minutes and then gave me a blank screen.  Now if I connect to this user account, it just goes straight to a white screen.  If I change the rights of a Director, it works fine.  Back to a standard user, and I get a blank screen.  I hit CTRL + ALT + DELETE to the blank screen and run explorer.exe but that does nothing.  I started in safe mode and it does not work.  I ran make System File Checker (SFC) and it found no errors.  I restored back a few weeks, but that has not helped.  This can be a problem for a long time that I have never tried to add another user before.  I have the same problem if I turn on the guest as a standard user account.  Admin account all the works and any standard account does not work.  I searched the forums and cannot find a solution for this problem.

  I'd appreciate really a few ideas on how to solve this problem.
  Thank you

  Hello

  I suggest you try the following steps to refine the question:

  Step 1: Disable security software, follow the steps mentioned below

  http://Windows.Microsoft.com/en-us/Windows-Vista/disable-antivirus-software

  Important: Activate security software once everything is done.

  Step 2: Check with another standard user profile

  If you do not have a different user account, you will need to create a (see link below).  If everything works fine with a different user profile, you can infer that the user profile is damaged, click on the link to find out how to solve this problem.

  Create-a-user account

  http://Windows.Microsoft.com/en-us/Windows-Vista/create-a-user-account

  Difficulty of a corrupted user profile

  http://Windows.Microsoft.com/en-us/Windows-Vista/fix-a-corrupted-user-profile

   

  Step 3: A scanner online for any threat and try to correct

  http://OneCare.live.com/site/en-us/Center/cleanup.htm

  Thank you, and in what concerns:

  Ajay K

  Microsoft Answers Support Engineer

  Visit our Microsoft answers feedback Forum and let us know what you think.

• Is there a solution for Firefox running with a blank screen (no text or graphics) in Ubuntu 12.04?

  After receiving the upgrade to Firefox 40.0.2 a white screen appears. It is not possible to change the settings of Firefox since the opening page because no text or graphics are displayed. This has happened on two computers, an emachines T3624 and a Gateway 2000. I tried a complete elimination and new installation using the Synaptic Package Manager. I am writing from the Chrome browser.

  I tried to create a user.js file in the Firefox profile folder and adding the line:
  user_pref ("gfx.xrender.enabled", false);
  Who has not resolved the blank white screen issue.
  Then I tried to disable the file prefs.js and user.js file by renameing them.
  It worked. When I restarted Firefox, a new prefs.js was generated. The prefs.js file that causes a blank screen has the user_pref ("gfx.xrender.enabled", false); line in it. The new prefs.js didn't user_pref ("gfx.xrender.enabled", false); in it.

  So, I found the prefs.js file in other machine with the same problem and commented of the user_pref ("gfx.xrender.enabled", false); line. (I guess that remove this line would also work.) Firefox now works on the second machine and is no longer launches a blank white screen.

• Re: Completely blank screen on Satellite L500D - 16 M

  Recently replaced screen on Satellite L500D - 16 M and worked perfectly.

  Closed the lid but has not closed laptop. Next day, totally blank screen.

  Removed the battery, power off and all used to self-help, all to nothing does not.

  Have you tried the laptop computer connection no signal TV using a HDMI cable and TV shows. Wanted to do this to check if the replacement screen was defective.

  Fan works and two green lights on the front of the laptop and amber but absolutely no display at all.

  Any help, greatly appreciated.

  Do you see the HDD anyway (loading Windows) activity?
  You hear Windows sound?

• G1V01UA-ABA: Blank Screen of Death, Please Help.

  I've had this computer for about four years. He never gave me any problems.  Year last completely off and would not turn on. I scoured every forum, every miracle solution, but nothing. I constantly run across a single problem at all, none of them are exactly my problem.

  White screen, Check.

  Flashing Orange button Wifi, check.

  Flashing caps lock, incomplete.

  I see the time and time again there must be a flashing caps button, but it flashes never for me, only the wifi button. It also flashes symbol of white power on the side of my computer, but that's all. The battery is fine, I need to hard reset it, believe me, I've done about 30 times, I don't have to mash the F2 or F11 buttons, it does not connect to an external monitor, nothing. Please, I beg you. I really need to solve this problem. I went through around $1,000 dollars on replacement computers and it's the only one that I really relay. If you can think of a good way for me to solve this problem which has already been mentioned, it would be apperciated.

  Also, note aside, do NOT refer to support me, because I spent more than 15 hours trying to contact support and never help me with everything that I need. HP has horribile customer service, but that's normal.

  Hi @pyrepanda,
  
  Welcome to the Forums of HP Support! It's a good place to find the help you need, other users, HP experts and other support staff. I understand that you have a problem with the blank screen. I'll be happy to help you.

  I know you did some of that, but please follow the step of black screen troubleshooting with no. Error Messages at startup or start-up.

  Please keep me informed of the progress of things.

  If you need help, let me know and I will gladly make all that I can to help you.

  Please let me know if that solves the problem by marking this post as "accept as a Solution.
  To simply say thank you, click the Thumbs up below!

  Thank you.

• HP Pavilion dv6000 (Vista) starts with a blank screen with a cursor after the original hp logo screen.

  HP Pavilion dv6000 (Vista) starts with a blank screen with a cursor after the original hp logo screen.  Cannot get it to boot Windows.  Any thoughts on next steps?

  I remove the hard drive and attach it to your desktop and use the host operating system to run a check disk on your drive.  The laptop goes hard disk looking for instructions to start and he does not see the correct code.  This is probably due to a damaged boot sector.  Another idea is that your bios has changed and you have changed the SATA from AHCI to IDE type somehow or vice versa. You also left a non bootable disk in the DVD/CD drive.  Remove all disks from your DVD.

• Blank Screen + cursor At Startup / Pavilion g4-2149se Notebook

  Hello!

  As stated, I have a HP Pavilion laptop g4-2149se running Windows 7.

  For the last 2 weeks almost whenever I start my computer, before getting the Windows Welcome screen, I get a blank screen, persistent with a slider. Then, he'll finally get to the Welcome screen, but before it loads my office, I'll take another white screen persistent with a slider. Honestly, I am grateful that my computer is always start at all... But is it possible to fix the persistent blank screens? It makes me nervous.

  I looked on the web a solution for days and everything I could find, I tried, but nothing has worked. I uninstalled all the Windows updates recent, hoping that one of them had gone bad, but it did not help the situation. I scanned for viruses and malware and found nothing. I just downloaded a program because I noticed the problem started (4 K Video Downloader), although the program does not seem to be a problem for someone else.

  Anyone have an idea how I could possibly fix this or maybe I missed something? Any help is appreciated!

  Hello riahahah,

  Welcome to the HP Forums, I hope you enjoy your experience!

  I read your post on how your laptop lingers on a black background with a blinking cursor in the top left of the screen, and I'd love to help you!

  To fix the persistent on your laptop screen, I advise you to follow this document on the restoration of the BIOS. This should help to restore the default BIOS settings to a point where you are able to boot Windows faster than before.

  Please re-post with the results of your troubleshooting, and I look forward to your response!

  Concerning

• my laptop with vista booted up and I get a blank screen with a cursor that I can move.

  I have a PC Toshiba laptop with vista.  Everything worked well until one day he started upward and I get a blank screen with a cursor that I can move.

  I tried all modes of security with no luck.
  I noticed that when it starts in safe mode it will stop on windows/system32/drivers/crcdsk.sys every time.
  I did some research and found people have had the same problem and solved with a running repair disk, I did not.  Is there a fix I can do without the disc?
  Thanks for the help in advance

  I solved my problem.

  My problem is that some how I lost my video drivers, so I used hirens boot cd to get and discovered was my drivers were in the files and restored to an earlier date.
  Once it happened I restarted and again, I got a screen.
  I'm not sure how the drivers has been removed, but I ran virus checks and malware on my computer did not
  But its been fixed.  I was afraid that I would have to rebuild and go through the hassle to move my files and rebuild it but glad I do not have
  Thanks for all the help

• Catalyst 3550, SecureCRT &gt; COM3 connected &gt; Blank Screen

  Day 1

  Hello

  I am very new to the CISCO world! Preparing for CCNA and thought having a laboratory at home would be a good idea! Got stuck on the first session never :(

  I got Catalyst 3550 which is connected via a USB-Serial cable, after 2 days has got to get it connected to the COMM port. However when I run my switch with SecureCRT open, it does nothing. Just a white screen.

  Could not find good help online, may be new to the world of networks and research my problem with wrong keywords. Finally I thought to go to the CISCO forum looking for an answer to my problem...

  Everyone, please help!

  Much appreciated! :)

  Day 2

  After a few hours of waiting and trying a few other things, thought to try if the COMM ports are working OK or not.

  Using Windows command prompt.

  Echo Hello > COM1 (directed by management of devices in use) return no error message doesn't mean works great!

  Echo Hello > COM3 (as directed by management of devices in use by my USB serial adapter) return no error message doesn't mean works great!

  However when trying to glazier, SecureCRt and Tera Term my Catalyst 3550 does not load anything on the screen and just a blank screen with blinking cursor.

  Someone please help!

  Hello

  other options:

  -use another COM port

  -updated driver for USB-to-serial adapter

  -use another USB-to-serial adapter

  -use another outside the secure crt terminal emulator software: PuTTY teraterm, hyerpterminal,.

  -Try another PC/laptop (the oldest is serial port)

  -Try a USB-to-serial cable and console on another router/switch

  If all else fails, I propose to replace the 3550.

• Unrecoverable blank screen after Windows 10 update - Inspiron N50500

  Inspiron N5050, launched in January 2013.

  Updated recently for Windows 10 without incident. The laptop worked well for several weeks. It is only after the updates started coming my problems began.

  After each of the first two updates and customary restarts, the screen would go blank. There he remained for two or three days until that for some unknown reason, the office became visible again. Basically, all I did was start it, leave it on for a few hours and restart again. I repeated this process over and over again for a few days. I also consulted a number of forums online Meanwhile, tried some of the suggestions offered without result. Basically, everything seemed to go down to this boot, wait, re - start process again. This makes little sense to me, but something caused the screen become operational. .. There are nearly ten days until this last update.

  As you can imagine, when Windows told me that the next update would be applied at the next restart, I saw it with concern and discontent. And this time it didn't come back.

  With the exception of the white screen, the computer seems completely functional. The screen is not completely black, but appears to be backlit. There is a noticeable glow emanating from it. I am able to enter my password at the right time and he will finish the boot process.  I can't see anything on the screen.

  Today, I inserted the recovery disc I made when I turned on the computer the first time only whether end with the following runtime error:

  "Program: X:\windows\system32\RESTORE7.exe.
  This application has requested the execution to terminate in an unusual way. For more information, contact the application support team"

  Restore7.exe Application error
  The exception unknown software exception (0 x 40000015) occurred in the application at location 0x4011398e
  Click OK to terminate the program

  Usually, I try to do all the right things, but it is doubtful that Microsoft or Dell will have any interest in solving my little dinky problem. So, I hope some of you can offer some suggestions. I'm pretty dead on the water and ideas.

  douglasgrubbs, I hope you can see, because it seems that I might have found a solution.

  I found an old monitor in the confines of my attic, hooked up to the laptop and booted up. Alto! I had a visible desktop. After a time, a message popped up indicating the need for a reboot. Not a cold, hard starting. A REBOOT! There are 10 Windows updates that should be installed, and they could only be installed on a restart. (This is the part I'm missing because I couldn't see it on a blank screen).

  I clicked on "Restart now" on the message and let it go. (It took a bit of time to install updates)

  Douglas, if you see, find and connect an external monitor and all updates waiting for you. This has been the problem all along.