My dv5 Pavilion will not transfer data wireless.

I have a Pavilion dv5 with Windows 7 and an Atheros AF5009. A few days ago it stopped transfer of wireless Internet data suddensly. Here are the gory details-

  • The computer connects to the wireless router
  • Other devices connect to the router
  • The connection is presented as "strong".
  • Corresponding IP addresses between the router and the computer
  • I have reset TCP/IP with no luck
  • I disconnected and then reconnected the adapter
  • I restarted the router
  • I reconnected manually to ensure that the security passwords and settings are OK
  • I've disabled the firewall, virus protection, etc. (they are now back, of course) no luck here.
  • Ethernet connection works fine
  • Web sites will not download
  • When I run a ping test between the router and the computer test fails, even if the computer shows as "active".
  • I'm totally stumped!

My best guess is that the wireless adapter has a problem, or the parameters or otherwise.

Anyone have any ideas?

Thank you!

Roger

Hi, Roger:

It seems to me that you done everything but run the system restore utility and update the driver.

First try the system restore utility, and then select a restore to a date point, you know that your INTERNET access is working.

If this resolves the problem, then update the driver for your wireless card.

This is the latest driver for your card:

http://h20000.www2.HP.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=321957&prodSeriesId=3688868&swItem=ob-99392-1&mode=5

If none of the above works, I tend to believe that the card has been to kind of hardware failure.

Paul

Tags: Notebooks

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