My DVD - RW drive won't read any discs of all kinds

Original title: Please help me with my cd/dvd!

I have a laptop HP Compaq 6735 s with a Xp Sp3 system and I have problems with the Sony optiarc DvdRw AD7561S dvd, he doesn't read any type of disc (Cd and DvD new or original or burned), anyone have a suggestion for me please?

Hi FabrizioBazzani,

·         You get the error message?

·         Did you do changes on the computer before the show?

Follow the steps in the article.

Your CD or DVD drive is missing or is not recognized by Windows or other programs

http://support.Microsoft.com/kb/982116

Tags: Windows

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    Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
    Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
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    Then, work your way through these - don't forget the drive might be bad, could be a coward
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    Your CD or DVD drive is missing or is not recognized by Windows or other programs
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    a Mr Fixit
    http://support.Microsoft.com/kb/982116

    The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
    for Windows Vista
    http://support.Microsoft.com/kb/929461

    When you insert a CD or a DVD, Windows Vista may not recognize the disc
    http://support.Microsoft.com/kb/939052

    Your CD or DVD drive cannot read or write media - A Mr Fixit
    http://support.Microsoft.com/GP/cd_dvd_drive_problems

    CD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
    Vista installation after booting from the DVD (AHCI)
    http://support.Microsoft.com/kb/952951
    Drive CD - R or CD - RW Drive is not recognized as a recordable device
    http://support.Microsoft.com/kb/316529/

    Hardware devices not detected or not working - A Mr Fixit
    http://support.Microsoft.com/GP/hardware_device_problems

    Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
    ends. Remove and replace, do not just tight. For laptops, you can often clean power and
    contacts data with a pencil eraser.

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    manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

    ===============================

    Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
    Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
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    Did you follow the Troubleshooting Guide for the reader who still does not work? There are
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    Check with your Maker system and a device for the two possible firmware updates and
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    Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
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    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

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    You can probably find more info here and maybe even the exact registry for your CD/DVD settings
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    Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

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