My cd/dvd drive won't read any cd and its lack of not my computer.

When I insert a cd it will read her, I checked whether its lack on my computer and it isn't and in Device Manager it says the drive works properly.

Hello, Ines Alteir,.

Thank you for your message.  Firstly, have you tried using different CD?  If Yes, are you encounter problems will be all the CDs?  If this is the case with all CD, try the following, otherwise, it could just be a damaged or scratched disc.
Click HERE to run the Microsoft Fix It!
If you're still having problems, you may need to go to the web site of the manufacturer of your computer and download/install the latest drivers from your computer's CD/DVD.
Please let us know if it did or did not help to solve your problem.
See you soon

Engineer Jason Microsoft Support answers visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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