My hp DVD-RAM GH80N ATA Device no longer works

Since then I tried to download Itunes I got the error code 32. Have tried all the fixes I can find but none have worked.  Just got mine 6 months ago, it would be undesirable already?  I'm not real informed on all this help please you both.

Hi CBunch,

The 32 error will occur because the startup type for this driver is set to disabled.

It would be great if you could answer these questions to help you further.

1. What are the troubleshooting steps you have tried?

2. What is the problem you are having with the DVD-RAM GH80N?

3. are you able to install iTunes on your computer successfully?

I suggest you to reinstall the driver and check if it helps.

Uninstall a program: http://windows.microsoft.com/en-US/windows7/Uninstall-or-change-a-program

Install a program: http://windows.microsoft.com/en-US/windows7/Install-a-program

Keep us informed on the status of the issue.

Tags: Windows

Similar Questions

  • Average cd - / dvd-station is niet leesbaar (MATSHITA DVD-RAM UJ870BJ ATA Device)

    My medium in cd - / dvd-station is niet leesbaar (MATSHITA DVD-RAM UJ870BJ ATA Device)

    Hello

    See this page to select your language:

    http://support.Microsoft.com/common/international.aspx

    ====================================

    Or sorry that it is area English.

    Left click at the bottom of the Microsoft Community page

    English and set your language.

    I hope this helps.

    Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

  • My hp DVD-RAM GH60L ATA Device receives an error Code 10. How can I fix it?

    My hp DVD-RAM GH60L ATA Device driver receives an error Code 10. (This device can not start..)

    I fact troubleshooting, uninstalling, looking for changes, then install (but didn't), I disabled and then enabled... Nothing seems to work.
    I checked if my driver needs an update. It is being updated.

    I use a Windows 7 Home Basic, 32-bit.

    Any other ideas on how I could solve this problem? Please and thank you! :-)

    This problem occurred after you update or install something?

    Have you tried the fixit of base?

    http://support.Microsoft.com/mats/cd_dvd_drive_problems/en-us

  • DVD - RAM on Equium A60 no longer works

    A few months ago, the DVD player on my Equium A60 juice went faulty and will not read the discs more. I tried to update the drivers, firmware and use of a goal which none worked.

    Its a ' MAST * a DVD-RAM UJ-830. Any suggestions?

    Hello

    If you have already tried as firmware, drivers, and other things, then the last resort would be to bring your machine to a local servicepartner for a hardwarecheckup. You have always guaranteed?

    Here´s a link to find the nearest authorized partner in your country:

    http://EU.computers.Toshiba-Europe.com/cgi-bin/ToshibaCSG/generic_content.jsp?service=EU&ID=ASP_SUPPORT

    See you soon

  • Sony Vaio matshita dvd - ram uj870qj ata device problem worked perfectly, but now is recognized in devices such as the CD-ROM Manager

    Hi this device worked perfectly, but is recognized as CD-ROM Device Manager, so does not recognize blank disc. Of course it reads again properly. I tried all the advice on many sites without success, can anyone help? This is not the first time that this happens, the last time just, he began to work again, seemingly of it of own accord.

    Grateful for any advice. Pete

    Your CD or DVD drive cannot read or write media - Fix It:
    http://support.Microsoft.com/mats/cd_dvd_drive_problems/en-us

    Your CD or DVD drive is missing or is not recognized by Windows or other programs:

    http://support.Microsoft.com/kb/982116

  • DVD Player cannot start HL-DT-ST DVD - RAM GH22NP20 ATA device

    When I start my computer the DVD Writer driver cannot start.

    I checked my device manager and it shows up with an error
    This device cannot start. (Code 10) Click on 'Search for solutions' to send data about this device to Microsoft and to see if there is a solution available.
    and when I click on "Find solutions" it loads just a little while and then disappears
    the dvd is a LG GH22NP20
    help would be greatly appreciated.

    Blanko2,

    This disc has already worked in the past? When did it stop working? Unfortunately, it seems that using a disc will not be an option. (repair install)

    System Restore: If she stopped working in any time recently, try to do a system restore. Start Menu\ all courses Accessories\ system Tools\ system restore of the course that you want to restore to a point before it the issue.

    Clean Boot:  Perform a clean boot will correct the problems resulting from a conflict with your hardware and the start up programs.

    Clean boot

    1. sign your computer with an administrator account.
    2. click on Start.
    3. type msconfig.exe in the Start Search box and press ENTER to start the System Configuration utility.
    4. If you are prompted for an administrator password or for confirmation, type your password, or click continue.
    5. on the general tab, click Selective startup, and then uncheck Load Startup items .
    6. on the Services tab, select the hide all Microsoft services check box, and then click disable all.

    When you start, you still have the problem?  If this did not fix your problem, follow these steps to turn back on all startup programs. If this fixed the problem, you must determine which element specifically, caused the conflict.

    1. click on start
    2. type msconfig.exe in the Start Search box and press ENTER.
    3. If you are prompted for an administrator password or for confirmation, type your password, or click continue.
    4. on the general tab, click the Normal startup option, and then click OK.
    5. When you are prompted to restart the computer, click restart.
     
    Check the connections: If none of these work, check the connections on your drive of CD-ROM. open your case, disconnect the cables from the drive and the motherboard and then reconnect the. After a reboot and the problem persists, try to change the connection at the Mo, if that is a possibility.

    If these don't work, replace your CD/DVD drive.

    Thank you, Jeremy M - Support Engineer

  • Optiarc DVD RW AD - 7560A ATA device no longer works, "Code 19" referring to information from damaged or incomplete prevents widows to start this hardware device.

    Tried updated driver and the Microsoft Automated Troubleshooting service who could not solve the problem. If I put a disc in the DVD tray with the intention of reading, you can hear the disc for about 20-30 seconds then silence analysis. Never, AutoPlay opens the disc. Help!

    Hello

    19 code means there is a driver conflict such as two devices attempt to use the same resources.

    Please start from the top and do ALL this, although you could have done some before as is often the
    all operations which solves the problem.

    Try this - Panel - Device Manager - CD/DVD - double-click on the device - driver tab - click
    Update the drivers (this will probably do nothing) - then RIGHT click the drive - UNINSTALL - REBOOT
    This will refresh the default driver stack. If the player does not then continue to the next step.

    Normally the above will solve this problem otherwise working your way down through them, even if you did
    them before.

    Your CD or DVD drive is missing or is not recognized by Windows or other programs
    http://support.microsoft.com/kb/314060 - a Mr Fixit

    The CD drive or the DVD drive does not work as expected on a computer that you upgraded to Windows Vista
    http://support.Microsoft.com/kb/929461

    When you insert a CD or a DVD, Windows Vista may not recognize the disc
    http://support.Microsoft.com/kb/939052

    Your CD or DVD drive cannot read or write media - A Mr Fixit
    http://support.Microsoft.com/GP/cd_dvd_drive_problems

    CD/DVD drive does not appear in Windows Vista, or you receive this error during the installation of Windows Vista after booting from the DVD (AHCI)
    http://support.Microsoft.com/kb/952951
    Drive CD - R or CD - RW Drive is not recognized as a recordable device
    http://support.Microsoft.com/kb/316529/

    Hardware devices not detected or not working - A Mr Fixit
    http://support.Microsoft.com/GP/hardware_device_problems

    Hope these helps.
    Rob - bicycle - Mark Twain said it is good.

  • Matshita DVD RAM UJ850s ATA optical drive will not read burned media, running Vista

    * original title - CD/DVD unit read not "burned" cd *.

    Hi, there are about 6 weeks, I had to do a recovery because a virus in my PC, the problem is that now the optical unit reads no CD, it reads 'original' CD, DVD (original and burned) but not burned CD specially those who have programs on them, could be a driver problem, but so far I have not been able to solve the problem , and I m not sure the original driver are in Sony's site, or any other Web site.

    PS the thing Burns CD and they can be read after that that they were "closed".

    I have a VAIO VGN-N330FH, running Vista Home Basic 32 bit (Spanish), the model is a Matshita DVD RAM UJ850s ATA Device.

    Hello

    You have disk problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD burning and)
    Playback of CD and DVD). So it is not unusual for parts from 1 or 2 to not work so that others do
    correctly.

    Burning at low speed, or by using the master could help. A CD/DVD cleaner might help.

    Brand of the CD or DVD drive can also be the problem. Low quality (cheap brands) are always problematic.

    CD/DVDs have a tolerance + - and your can read/write on the edge outside these discs
    tolerances. They may be delivered, but it is generally more economical to replace the disk.

    Several good info here:
    http://Club.myce.com/

    CD/DVD units
    http://www.myce.com/storage/

    Notes on the troubleshooting and repair of readers of compact disks and CD-ROM Drives
    http://www.repairfaq.org/repair/F_cdfaq7.html#CDFAQ_014

    ===========================================

    This troubleshooting could not help if there is alignment and/or wear issues however it
    a shot.

    Step 1: Please do all the same underneath if you did some before as is often total
    a process that solves the problem.

    Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
    Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
    RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
    below.

    Then, work your way through these - don't forget the drive might be bad, could be a coward
    cable or slight corrosion on the contacts (usually for a laptop) and other issues.

    Your CD or DVD drive is missing or is not recognized by Windows or other programs
    http://support.microsoft.com/kb/314060 - a Mr Fixit

    Try this fix manually if the Fixit 314060 does not work
    http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

    Your CD or DVD drive is missing or is not recognized by Windows or other programs-
    a Mr Fixit
    http://support.Microsoft.com/kb/982116

    The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
    for Windows Vista
    http://support.Microsoft.com/kb/929461

    When you insert a CD or a DVD, Windows Vista may not recognize the disc
    http://support.Microsoft.com/kb/939052

    Your CD or DVD drive cannot read or write media - A Mr Fixit
    http://support.Microsoft.com/GP/cd_dvd_drive_problems

    CD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
    Vista installation after booting from the DVD (AHCI)
    http://support.Microsoft.com/kb/952951
    Drive CD - R or CD - RW Drive is not recognized as a recordable device
    http://support.Microsoft.com/kb/316529/

    Hardware devices not detected or not working - A Mr Fixit
    http://support.Microsoft.com/GP/hardware_device_problems

    Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
    ends. Remove and replace, do not just tight. For laptops, you can often clean power and
    contacts data with a pencil eraser.

    Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
    manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

    ===============================

    Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
    Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
    do it right.

    Did you follow the Troubleshooting Guide for the reader who still does not work? There are
    the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

    Check with your Maker system and a device for the two possible firmware updates and
    the correct registry entries for your car.

    Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
    as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
    the parameters.

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

    -----------------------------------------------------------------------

    You can probably find more info here and maybe even the exact registry for your CD/DVD settings
    drive from someone with the same model.

    Forums - a lot of expert real help
    http://Club.myce.com/

    CD/DVD units
    http://Club.myce.com/F61/

    Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
    nothing change) - find the DevManView device and then make a right click on it free in RegEdit.

    DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
    devices and their properties in flat table, instead of the tree viewer
    http://www.NirSoft.NET/utils/device_manager_view.html

    I hope this helps.

    Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

  • Satellite A300 - search driver for Pioneer DVD - RW DVRKD08A ATA Device

    Hello

    I have a Satellite A300.
    My problem is that the driver for the Pioneer DVD - RW DVRKD08A ATA Device does not work. I have research the Toshiba site for a new driver, but I can't find.

    Can someone help me?

    I put t understand why you need this driver?
    What do you mean by player don t work?

    The Windows operating system contains such driver! It s an own drivers from Microsoft and the ODD should be recognized automatically.
    In your case, you should first check if the CD/DVD drive is recognized in the BIOS.
    If it s not the case then your new ODD is not compatible or there is a hardware failure.

    If the BIOS recognizes the drive CD/DVD correctly, but if the ODD is not correctly in the Windows Device Manager (yellow exclamation point) then this could be the problem of registry.
    In this case, you should remove the reader of CD/DVD from the list of devices and must restart the new laptop

  • HP Dvd - Ram Gh80n not recognize the DVD blu - ray

    I am running windows 7 Home premium. My Hp Dvd - Ram Gh80n does not recognize a DVD blu-ray-this is store bought. I have tried several different dvds, & have read on different devices (IE: ps3, laptop, dvd player). Device Manager does not display any problem or updates available.  AutoPlay is enabled, didn't try a get command prompt reading disk a device not ready & state no media for the volume of the list. If I put in a blu - ray player NO I receive the news dvd with healthy state.

    I think that the reason that he will not read a blu - ray is because it is not a Blu - ray player.  Here are the specs:

    Basic specifications
    Product Description HP GH80N Super Multi - Tickets (±R DL) / DVD - RAM drive - Serial ATA
    Device Type drive (±R DL) / DVD-RAM drive
    Case type internal
    Black color
    Serial ATA interface
    Dimensions (Lxdxh) 14.6 cm x 17 cm x 4.1 cm
    Weight 0,8 kg
    Optical storage drive (±R DL) / DVD - RAM - 5.25 "x 1/2 H
    Read speed 48 x (CD) / 16 x (DVD)
    Write speed 48 x (CD) / 22 x (DVD±R) / 12 x (DVD-R DL) / 16 x (DVD + R DL)
    Rewrite speed 32 x (CD) / 6 x (DVD - RW) / 8 x (DVD + RW) / 12 x (DVD-RAM)
    Buffer of Protection against the fixed support Yes
    Certification Microsoft Compatible with Windows 7
    General
    Device Type drive (±R DL) / DVD-RAM drive
    Case type internal
    Black color
    Serial ATA interface
    14.6 cm wide
    Depth 17 cm
    4.1 cm height
    Weight 0,8 kg

  • Carpet * a DVD 850 s ATA Device (CD player) - Code 19 error in Device Manager

    I have a problem in my DVD player, I have * mast * a DVD 850 s ATA Device *, there driver not working anymore. Now Iam not able to run my CD/DVD. Every time I have insert any disc, nothing happens even the DVD drive icon is not there in * computer file. I opened the * Device Manager * and I got this message when I click on properties
    * "" Windows cannot start this hardware device because its information of configuration (in the registry) is incomplete or damaged. " (Code 19) » » *

    I tried updating the driver but it says "" your driver is up to date "" I don't know what to do...

    Please help me! I will be very thankful to you

    Thank you

    Concerning
    Faisal

    What model laptop do you have?

    Try to remove the CD/DVD filters in the registry.
    When the associated CD/DVD (such as iTunes, Nero, virtual CD software), the software is installed, they install filters in the registry, which can cause compatibility problems.

    (1) run Regedit (start-> Run-> Regedit)
    2) navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}
    (3) in the right pane, delete the "UpperFilters" key and delete the key "LowerFilters".
    (4) restart.

    If your CD/DVD programs stop working, you will need to reinstall them (preferably with an updated version).

    This utility can remove the filters for you:
    http://www.CSD.Toshiba.com/content/support/bulletins/su2065061/RmvFltrs.exe

  • I can't burn DVDs on my ATAPI DVD A DH20A4P ATA device.

    Hello
    I have ATAPI DVD A DH20A4P ATA Device
    Try to burn files to DVD but does not work.
    The DVD device works properly with disks already complete, but it can not simply burn on a blank also tried and with different burning software.
    Is pop - ing that the disk in my DVD drive is not registrable or that the disk is not found - depend on the program, I used.
    Used Nero InfoTool and it found my driver as recordable
    Tried with all the common ways of fixing as uninstalling the driver and let Windows to find it.
    Then I finally found the Microsoft article that has been the solution for many people with the same problem,
    so I was going to give it a try too, but it turns out does not work for me, the article is this one:
    But is does not help me in step 2:
    "In the right-hand side of the Registry Editor window, double-click Drive Type. .
    In the value data box, type 1, if the drive is a CD - R drive or 2 if it is a CD - RW drive.
    Click OK and then close the registry editor"
    In my registry is like this:
    (Default)                                          REG_SZ (value not set)
    0x000053f7 REG_DWORD Type player (21459)
    (Database 53f7 - hexadecimal value)
    IsImapiDataBurnSupported REG_DWORD 0x00000001 (1)
    (Database 1 - hexadecimal value)
    Is there a way to solve this problem with burn ?
    Title of the Moose: cannot burn to DVD

    Thank you for your help, I found that the problem came from the Windows Vista itself, it was on windows which caused the drivers to do not read blank DVDs.

  • How to remove safely remove the icon of the DVD RW AD ATA device optiarc 7561 taskbar for windows vista

    How to remove safely remove the icon of the DVD RW AD ATA device optiarc 7561 taskbar for windows vista

    Hello Mark G,.

    I think that Christopher was referring to right click on the remove safely icon on the taskbar and choosing then to remove it safely.

    Otherwise, this may be a feature of the device driver and the device manufacturer may be able to tell how.

    Best regards

    Matthew_Ha

  • Philips dvd +-rw dvd8631 ata device

    I added a Philips DVD +-RW DVD8631 ata device in my system, ultimate vistas has downloaded the driver but still not play or burn or even work. Well it opens but that's all. any suggestions?

    Your CD or DVD drive cannot read or write media:
    http://support.Microsoft.com/mats/cd_dvd_drive_problems/en-us

    Your CD or DVD drive is missing or is not recognized by Windows or other programs:

    http://support.Microsoft.com/kb/314060

  • DVD/CD RW optiarc dvd rw ad-7560 s ata device suddenly stopped working I get a "code 10 this device cannot start.

    My CD/DVD RW optiarc dvd rw ad-7560 s ata device suddenly stopped working I get a "code 10 this device cannot start.  I have uninstalled and still get this error.  When I put a CD in nothing happens.  It is not read.  Any suggestions?

    Hello

    Description of errors related to the 10 Code that generates the Device Manager in Windows on computers
    http://support.Microsoft.com/kb/943104/

    Step 1: Please do all the same underneath if you did some before as is often total
    a process that solves the problem.

    Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
    Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
    RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
    below.

    Then, work your way through these - don't forget the drive might be bad, could be a coward
    cable or slight corrosion on the contacts (usually for a laptop) and other issues.

    Your CD or DVD drive is missing or is not recognized by Windows or other programs
    http://support.microsoft.com/kb/314060 - a Mr Fixit

    Try this fix manually if the Fixit 314060 does not work
    http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

    Your CD or DVD drive is missing or is not recognized by Windows or other programs-
    a Mr Fixit
    http://support.Microsoft.com/kb/982116

    The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
    for Windows Vista
    http://support.Microsoft.com/kb/929461

    When you insert a CD or a DVD, Windows Vista may not recognize the disc
    http://support.Microsoft.com/kb/939052

    Your CD or DVD drive cannot read or write media - A Mr Fixit
    http://support.Microsoft.com/GP/cd_dvd_drive_problems

    CD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
    Vista installation after booting from the DVD (AHCI)
    http://support.Microsoft.com/kb/952951
    Drive CD - R or CD - RW Drive is not recognized as a recordable device
    http://support.Microsoft.com/kb/316529/

    Hardware devices not detected or not working - A Mr Fixit
    http://support.Microsoft.com/GP/hardware_device_problems

    Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
    ends. Remove and replace, do not just tight. For laptops, you can often clean power and
    contacts data with a pencil eraser.

    Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
    manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

    ===============================

    Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
    Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
    do it right.

    Did you follow the Troubleshooting Guide for the reader who still does not work? There are
    the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

    Check with your Maker system and a device for the two possible firmware updates and
    the correct registry entries for your car.

    Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
    as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
    the parameters.

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

    -----------------------------------------------------------------------

    You can probably find more info here and maybe even the exact registry for your CD/DVD settings
    drive from someone with the same model.

    Forums - a lot of expert real help
    http://Club.myce.com/

    CD/DVD units
    http://www.myce.com/storage/

    Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
    nothing change) - find the DevManView device and then make a right click on it free in RegEdit.

    DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
    devices and their properties in flat table, instead of the tree viewer
    http://www.NirSoft.NET/utils/device_manager_view.html

    I hope this helps.

    Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

Maybe you are looking for

  • IPMMB-FM motherboard: computer beeps 6 long time need help please

    HII gave a computer with a card hp envy mother IPMMB-FM. When I turn it on it give me a white screen six long beeps and remains lit. The power LED light flashes in orange with every beep. I'm not trying to add a video card to this topic. I use the o/

  • HP 450-a114

    I would like to know what the inputs and outputs on the back panel of my HP slimline 450-a114 are at the back of my computer. I find nowhere no diagram that shows what thesre inputs and outputs are

  • HP Envy 17-jk130us Touchsmart: reclassification of 8.1 W at 10, button does not work

    This laptop was purchased with pre-installed Windows 8.1. Windows 10 software is on my C drive and I tried to install it. The window asks for the key. I ran the Command wmic path OA3xOriginalProductKey softwarelicensingservice GET. It gives me a key,

  • Slipstreaming windows 2003 with Raid drivers

    Hi allI am creating a slipstream disk to install the raid drivers. I did it before using the program n - lite with great success, unfortunately this time it doesn't. So, I checked the forums for how to do it manually. I followed these steps http://su

  • How solve the magnifying glass

    We used to have a magnifying glass 'click' on our mouse.   After Dell worked on a problem for us, the magnifying glass is gone.  Is there an easy way to restore the magnifying glass on our mouse?  Or make it easily accessible, another way?