My iPod Nano has a white screen with messages I've ever seen


I'm having a problem connecting my iPod Nano (5th generation 8 GB) to my Macbook Pro (mid-2009 with El Capitan OS). I tried to restore my iPod nano with iTunes. Restore failed, and my iPod Nano screen has changed to a white screen with a message "do not disconnect". I couldn't eject the device, so I had to unplug the iPod with this message that appears. When I disconnected the iPod a black check mark appears on the white screen with a message "Ok to disconnect". The only way to get this message go away is to lock the screen of the iPod nano, and then unlock it. Then I press and hold the Center button and menu button simultaneously for 8 seconds and the Apple logo appears. Then shortly after, a "Use iTunes to restore" message on the iPod nano. I reconnect the iPod on my Mac and the white screen with a message 'do not disconnect' returns to the top. iTunes does not recognize the iPod. I don't know what else I can do to get my Mac to recognize the device and add songs using iTunes. IPod Nano was working fine a few hours ago, and my Macbook recognized until I tried to restore it in iTunes. It's very frustrating. Any help would be appreciated. Thank you.

Here are pictures of the messages from my iPod nano's display.

IPod Nano was working fine a few hours ago, and my Macbook recognized until I tried to restore it in iTunes.

What was the (initial) reason, you had to do this restoration (before this problem occurred)?

Try to put the iPod in Disk Mode.

Put the iPod in disk - Apple Support Mode

Launch iTunes and connect the iPod to the Mac.  If iTunes picks it up, he may ask you to do a restore with a message on the "recovery."  Tell iTunes to do a restore.  After the full restoration , see if the iPod works normally.

Tags: iPod

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