My keyboard doesn't work sometimes

My buttons on keyboard Asus Aspire E5 - 571 G-39V3 (E, 3, 4) stops working sometimes and sometimes it buttons doesn't work.

I have to use the on-screen keyboard. I bought this computer 3 months ago. I tried to clean the buttons but it does not work.

Please help me!

In this case, check if help to reinstall keyboard drivers. To do this, follow the steps below:
1. press on the 'Windows key' + 'R' to open the run window.
2. in the run window, type Control Panel and press the Enter"" key.
3. go to "Keyboard" and then click on the tab "hardware".
4. click on "Properties" and go to the tab "driver".
5. click on "Uninstall" to uninstall the drivers for the keyboard.
6. restart your computer and Windows will automatically load the drivers for the keyboard.

If the problem persists even after reinstalling drivers, it is recommended to take your laptop to the nearest Acer service center as it is under warranty. To do this, the following link can be useful:
http://us.Acer.com/AC/en/us/content/service

Hope this will help you.

Tags: Acer Laptops

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