My Konica Minolta 1350W printer ceased to print

I have had this printer for several years. A few months ago, it stopped printing. I'll print a document and it will be in the queue for Windows but it will not be printed. It won't if I try to cancel printing. But, if I re - start the computer it prints the document (!)

I think it stopped working after one of the widows updates, but I'm not sure.

I downloaded the latest drivers from the website of Konica Minolta, but that did not fix the problem.

I plugged the printer on two different computers, but they failed to recognize fully the name came and he could tell it was on the USB connection, but it wouldn't print.

Hi Frank,.

Thank you for your update on the issue. Your efforts to solve the problem are very appreciated.

Basically, the steps that I proposed in the previous answer involve the complete withdrawal of all drivers of printer including corrupted files, installed in the system which can be interefering with normal printing operations. If these steps fail to resolve the problem, then it is clear that the drivers need to be updated because they do not work in compatibility mode. Therefore, I recommend you contact the manufacturer of the printer (Konica) to get the latest updates on drivers.

Contact: Konica Minolta

Hope this information is useful. Please do not hesitate to answer, in the case where you are facing in the future other problems with Windows. We will be more than happy to help you again.

Tags: Windows

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