My laptop, connect to the network, but not the internet!

My laptop connects to the network media blank but not internet. My roommates using the network can connect to the internet. I tried various things but not vain. I also tried to get in touch with the Virgin on this subject, but they can help. Is it my laptop and is there something special I need to do with a computer hp laptop. Help, please! Thank you!

Hello

On the Start Menu, click programs principally made, click Accessories, right-click on command prompt and select "Run as Administrator".  In the prompt, type the following commands, pressing on enter after each command.  Include spaces in the commands, as indicated.

ipconfig/flushdns

nbtstat-r

nbtstat - RR

netsh int ip reset c:\resetlog.txt

netsh winsock reset

Type exit and press ENTER.  Restart the PC and see if you can log in now.

Kind regards

DP - K

Tags: HP Notebooks

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