Windows Media Player crashes when playing songs and the screen turns white.

Original title: using Windows Media Player 12.

I have a computer dell laptop old 1 year, win 7 64, ie11, when I got this laptop I ripped my CD music and played very well, now the song would begin and about 10 seconds into the song, that the player will freeze, no longer plays, after the song stops to wmp screen would go blank. I can close and restart the song or try another song and get the same thing, it would freeze again. How can I get wmp to play a full frost free? What can I do to fix this? Julie

Hi Julie, try to reset the WMP 12. Follow the instructions step by step, as described in the article.

Tags: Windows

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