My laptop with Windows 7 64-bit and 64-bit Internet Explorer 9 will work not MSN or MSNBC videos

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• Could not map the drive from external hard drive to the new computer laptop with windows 7-64 bit

  I just got a new laptop with windows 7-64 bit.  When I try to map a drive on my external hard drive, it tries to connect but then returns the message "the network path was not found" I even tried to use the ip address.  The external drive is turned on and I can be mapped to other computers in my house.  When I click on browse in the drive, network adapter, and then click the network folder window, I see that what's on my pc.

  Hi katnoir,

  Follow the steps described in the links:

  http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-networking/Windows-7-network-error-code-0x80070035-Windows/84791143-B70a-4EC2-B700-98df657fe45c

  http://answers.Microsoft.com/en-us/Windows/Forum/windows_vista-networking/Windows-logon-unsuccessful-during-map-network/055d61a5-00d0-4798-9e98-66e6ba0726de

  http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-networking/ErrorCode-0x80070035-the-network-path-cannot-be/d2debc9c-afbb-497c-A0D8-a3e4e0137061

• the touchpad on my toshiba laptop with windows vista is disable and I don't know who to make it work again

  the touchpad on my toshiba laptop with windows vista is disable, and I don't know who to make it work again.

  Hello

  Toshiba has also map of keys which allow easy adjustment of the TouchPad. See support for Toshiba
  and Forums. The key shortcut for the TouchPad, if they are responsible in the Fn + F9 or see the key card
  So usually loaded at the top of the screen.

  There is also usually a TouchPad control utility that loads in the Notification area next to the clock
  at the bottom right.

  Toshiba support - click Communcate for links to the Forums and Contact Toshiba.
  http://www.CSD.Toshiba.com/cgi-bin/TAIS/support/JSP/home.jsp

  Toshiba downloads - access your model.
  http://www.CSD.Toshiba.com/cgi-bin/TAIS/support/JSP/home.jsp?NAV=download

  Toshiba forums - good source of info from others who have the same system or similar
  http://laptopforums.Toshiba.com/

  Check with the manufacturer of system support, documentation in line, or forums as there probably
  are shortcut keys that enable and disable the touchpad functions.

  Also check the control - Mouse - touchpad settings panel.

  You can also try this:

  Panel of configuration manager devices - mouse and pointing devices - Double click on the touch pad-
  The driver tab - click on Update Driver (which is may not make anything like MS is far behind certifying)
  (drivers), now right CLICK on the touchpad and UNINSTALL.

  Then go to the USB and UNINSTALL ALL controllers except the category itself (all in).
  RESET

  This will refresh the driver for the TouchPad and battery USB. This does not prevent the touchpad
  of work.

  Here is the similar procedure in XP, Vista is the same, except that we need to clear the specific
  device if present.
  http://support.Microsoft.com/kb/310575

  Then go to the website of the manufacturer of system (Toshiba downloads - access your model - listed above)
  and get the latest touchpad drivers.

  Download - SAVE - go to where you put it-click on - RUN AS ADMIN.

  I hope this helps.

  Rob - bicycle - Mark Twain said it is good.

• Installation Failed for HP Laserjet 1200 Series in the new computer laptop with Windows 8, 64-bit

  Name of the product - HP Laserjet 1200 Series PCL 6 Driver

  Operating system: Windows 8 Home Edition, 64-bit

  Error message: cannot find the series 1200 on the network. To locate manually click ok...

  Changes Made - this is an installation on the new laptop, in Windows 8, 64-bit

  Description:

  1 installation of an existing network, consistedof a desk and two wireless laptops.

  2. the two portable computers have Windows 7, 64 bit. Above the named printer is accessed successfully for laptops.

  3 replaces one of cell phones with 8 64-bit Windows.

  4. the path of the 1200 series is: wireless printer to the router, router to the desktop via ethernet, from desktop to a printer via a cable.

  5. the configuration of the wireless printer is

  Name: HP Laserjet 1200 Series PCL 5

  Port: \\Central\HPLaserj

  Printer: HP Laserjet 1200 Series PCL 5

  Driver: HPMCPM25. GPD 5.8.2008

  Problem

  Impossible to re-create this path with Windows 8, 64-bit configuration.

  a. when I try to download a driver always end up with a file called UPD-pcl6 - x 64 - 5.6.0.14430

  This seems to be a universal PCL 6 printer driver, can successfully decompress the file and create a folder

  b. during installation, I can see the desktop ICON printer (name: \\central\HPLaserj); So far so good

  c. process is unable to locate a driver and ordered to locate manually.

  d. accessing the HP Universal Driver files fails because a driver is not found.

  e. caraa attempt enter fails because you can't enter address above (\\central\HPlaserj). Cannot enter HPLaserj for the address, which obviously does not work.

  f. when the installation showed a list of drivers, the only one that I found was a universal PCL 6, which is what I thought, I tried to download the original.

  This set up has worked successfully to Windows 7 64 bit. It seems that I need help much more expertise to guide me through this whole upward.

  Problem solved.

  This link gives a good overview of the solution

  http://www.sadjad.net/blog/2012/11/28/Windows-8-shared-printer-driver/

• I bought a laptop with windows 7 Home Edition and uograded professional, I want to buy a backup CD

  I bought a laptop with windows 7 family, and updated Edition upgraded to windows 7 Professional, how can I buy the Windows 7 Professional Backup CD?

  You can't (unless you want to buy it separately at full price).

  Windows 7 uses the "anytime upgrade" feature  Because Windows uses image based install now, technically you were always professional, you just had not unlocked it again by typing in the code.  If you were ever to re - install your computer, you'd be at the publishing house and just simply type the code again (Don lose it!)

  If you wish, you can create your own system image backup.  It's more than a Windows installation disc.  It is an exact replica of your entire hard drive, including all your programs and settings that you have configured. It's like a photo snapshot in time.  This gives you a CD, you can use to immediately restore your computer to the point in time where the image was taken - even all your installation and installs.

  If you want to create it, here's how:

  1. Open Control Panel
  2. Choose system and security
  3. Choose the backup and restore
  4. Choose to create a system image on the left

• Missing drivers for ProBook 6470 b laptop with Windows 7 32 bit

  I installed Windows 7 32 bit on my Probook notebook, 6470 PC b basic model and there are two features that I can't find the drivers:

  BCM20702A0 with the hardware ID: USB\VID_0A5C & PID_21E1 & REV_0112

  Unknown hardware device with ID: USB\VID_138A & PID_003D & REV0104

  Any suggestions?

  Thank you!

  Hello:

  You need these two drivers:

  http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=321957&prodSeriesId=5212922&prodNameId=5212923&swEnvOID=4053&swLang=13&mode=2&taskId=135&swItem=ob-104112-1

  http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=321957&prodSeriesId=5212922&prodNameId=5212923&swEnvOID=4053&swLang=13&mode=2&taskId=135&swItem=ob-109053-1

• 650 HP laptop with Windows 7 32 bit Home premium RAM problem

  Hello.

  I recently purchase a new HP650 notebook that came with Windows 8.  I have this wiped and reinstalled windows 7 32 bit edition Home premium and downloaded all the drivers/software relevant on the HP site.

  However, the machine is supplied with 4 GB of RAM, including the BIOS see' good sas.  Windows 7 recognizes that 4 GB but it says that only 969 MB is usable.

  There is nothing of configurable in BIOS for the use of video memory or information about the reserved addresses.

  I am aware that 32 bits will use about 3.5 GB but wow can get this machine to use all 3.5 GB?

  Any advice would be apreciated.

  Thank you very much

  James

  Hello

  I suggest that you uninstall the Windows 7 Home Premium (32 bit) and switch on Windows 7 Home Premium (64 bit) version to treat memory problems.

  The Microsoft Windows 7 activation key on the certificate of authenticity you have for the 32-bit version will work with the 64-bit operating system. The caveats are that you can have only a single installation active with the license key at a time and you must have an installed processor that is capable of 64-bit OS.  You will find that the 64-bit version is far superior to the 32-bit version for stability. Of course, there is the increased ability to recognize more memory installed up to limits of the motherboard.

  You can download the 64-bit here. The drivers are available on the support portal web for your mobile in the section download.

  Erico-

• To load Family Tree Maker version 16 on laptop with Windows 7 64 bit

  I am trying to load Family Tree Maker version 16 on my lap top. I have Windows 7 64 bit and FTM claims, it does not load on 64-bit.  Whjat I do now?

  Hello howstreet,

  First, check to see if the program is compatible with the Windows 7 Compatibility Center.
  Family Tree Maker is recommended upgrade if your version is earlier than 2008 FTM.

  If you have an older application for Windows XP or Vista, which does not work in Windows 7, you can make it work properly by running the program in compatibility mode.
  1. to start, find the application or the shortcut which is the cause of the problem, and then right-click on it and select Properties.
  2. then, select compatibility in the menu tabs at the top of the properties page:
  3. now check the box run this program in compatibility mode "dethrone" and select the operating system you want to emulate. For most applications, this will be Windows XP SP2. Once you are finished, click OK.
  4. When you then run the application, it must run under compatibility using the OS mode you have selected. If it runs properly, try another selection of OS in step 3, and then try again.

  Run the installer in compatibility mode:
  1 right click on the file icon installation.
  2. click on properties > compatibility.
  3. Select the compatibility mode for Windows XP.
  4. click on OK.
  5. run the installation program.

  After installation, run the program in Windows XP compatibility mode by doing the same thing with the installed program.
  If this does not help, if you are running Windows 7 Professional or ultimate, you can try the program in XP Mode and Virtual PC. If you use the version of Windows 7 Home Premium, you can not use the XP Mode but can perform a search on the internet for 3rd party virtualization programs. You can find a few free programs that are very good.

  I hope this helps.

  Sincerely,

  Marilyn
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think

• I have two laptops with windows 7 Home premium and the other with the profession of windows 7 Why windows won games ' are working on professional software

  why they do not work on windows prfessional

  It would also be interesting to know if the two laptops have the exact same system and graphic specifications.
  There is nothing different in the two versions of Windows that would affect the games.

• Photosmart Premium C410a install not on laptop with Windows 7 64 bit

  Last week, my printer has stopped working.  I tried a lot of things that didn't work, so I decided to uninstall and then reinstall.  I downloaded the latest driver on the site, and everything was fine until the end of the installation, during the installation of the printer, when he failed the bar of 20% on the bar.  Laptop computer and printer had been recognized on the network as the network diagnostics were very good.  I hit the button try again several times, and it didn't work.  Then I touched then and installed an icon on my desktop I could use later to install it.  I tried the icon and she has not yet.  I then uninstalled and tried to reinstall it again, same thing.  I followed the steps of troubleshooting on the support site.  It seems that several other people on the forum have the same problem.  What can I do?

  P.S. I also tried the diagnostic tool and Installation on Windows 7 Printer Wizard.

  GoTo devices and printers by clicking the windows button on in lower left, if you see your printer and then delete them (right-click). then add a printer on the second line above the page. Select Add a local printer. Create a new port. Port type must be of type TCP/IP. Give the ip address and uncheck the option to query. Select your printer, then add it. With this you will be able to print but won't be able to scan. For a full resolution contact HP customer service.

  WARNING: even if I am an employee of HP comments above are based on my personal experience and not on behalf of HP.

• Whenever my laptop downloads the updates for my Edition Vista Home premium 64-bit, internet explore refuses to work until I have to use the system restore. He continues to be over and over again. now, my windows live messenger does not connect too.

  the error code for the windows live messenger is 80072efd

  Hello

  To add to the fine advice of Divya:

  More details here:

  Try this, as it's the same for SP1 and SP2
  http://www.walkernews.NET/2009/05/14/how-to-fix-Windows-Update-error-80072efd-in-Vista-SP1/

  and here:

  http://trevinchow.com/blog/2006/08/09/Windows-Update-and-Error-0x80072EFD/
  And here

  Windows Update error 80072efd
  http://Windows.Microsoft.com/en-us/Windows-Vista/Windows-Update-error-80072efd

  I hope this helps.
  Rob - bicycle - Mark Twain said it is good.

• I have new laptop with windows 7 Home Basic and can not get the snipping tool?

  I can't find the snipping tool exe anywhere in windows files.

  Where and how do I get it and installed?  TX

  To the best of my knowledge that is not enabled on Home Basic.

• Impossible to connect the printer to the laptop with a wi - fi connection and get a message saying "print spooler does not", even though troubleshooting it says that it is fixed.

  Problems to connect a printer to my lap top using a wi - fi connection and get a message saying "print spooler not working do not ', even though troubleshooting it says it is fixed, any ideas please?

  Original title: install a printer

  I see an error message about "spooler" problems

  A print spooler is software that temporarily stores the disk printing hard or in memory until the printer is ready to print.

  If you were expecting an abnormally long time to print a document, or if you see an error message about the print spooler, you may have to restart the spooler to print on your computer.

  To restart the spooler, the simplest method is to save your work and restart the computer. Alternatively, you can try the following steps:

  To restart the print spooler service

  1. You must be logged on as administrator to perform these steps.

  2. Click Start, type: services , then press on enter on your keyboard

  3. Double-click Services.  If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.

  4. Right click on the print spooler service, and then click Properties.

  5. On the general tab, next to startup type, make sure that automatic is selected.

  6. If the service is not already running, under Service status, click Start and then click OK.  If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.

• I need an updated driver for my HP DeskJet 1280 work with windows 7 64-bit, has issued summer yet?

  I bought a new laptop with windows 7 64 bit home edition, my HP deskjet 1280 printer-A3 color is detected as an unknown device and asks to install the disk driver. This does not work, I am aware that when windows 7 are first released such a driver is not available.

  If you have the HP website for Vista 64 bit, try this one, it should work in Win7.

• Is it possible to install printshop 23 with Windows 7 64 bit?

  Is it possible to install printshop 23 with windows 7 64 bit. The dialog box does not appear again and I have to navigate to AutoPlay, and then to run setup.exe, but nothing happens after that. Not too technical solutions.

  Original title: The Printshop 23

  See the thread below for a possible solution:

  http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-windows_programs/printshop-23-compatibility-with-Windows-7-64-bit/f34fd7af-F9DD-460c-8AC5-eaaac3b031cc