My mails don't fade, computer message says an unknown error has occurred

As I said above, won't erase email, message says an unknown error and I can't move anywhere else.

It seems that if you have a set anti-virus to scan mail and emails have been deleted, so the database for OE is now corrupt, because he thinks, there are emails it which do not exist.  You can try my DBXpress program (www.oehelp.com/DBXpress/) to see if you can extract the messages from files (which I doubt), or from the hard drive itself.

In the meantime, see www.oehelp.com/OETips.aspx#3 and make sure that you do not have antivirus interference.  Then go to file | Identities and set up a new identity and add your email account and see if everything works very well.  If Yes, then you can use the file | Import | Messages to bring them from the old identity.

Steve

Tags: Windows

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