My new 1536 HP said storage fax instead of faxing

I bought the printer and it worked for 1 week. Now he says fax storage and store the copy but usually do.

Hi DrJYoung,

I understand that the printer is showing fax storing and store the copy.

I'll be happy to help you.

I would like to do a power reset.

When the printer is still lit, disconnect the power cable from the back of the printer.

Then, disconnect the power cable from the wall outlet.

Wait 10 seconds and reconnect the power cable to the wall outlet first, then the back of the printer and turn on again.

Make sure that the printer is connected directly to a wall outlet. (do not use a hub or a surge protector)

I have provided a document for Troubleshooting Fax. The update of the firmware should fix this.

Please let me know if you still have any questions.

Thanks for posting on the HP Forums.
Have a great day!

Tags: HP Printers

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