My new HighDing SATA burner Blu - ray BD-R/RE Drive burner does not play Blu - ray discs.

Have a HP Pavilion dv7-1245dx Entertainment Notebook PC running Win 7 Home Premium (64-bit).

Experienced a DVD/CD drive failure and replaced by a new author HighDing SATA Blu - ray BD-R/RE drive drive.

The new drive is anything but play Blu - ray discs - would appreciate any comment full of resources available from the community of HP!

Thank you, Bob

Hi, Bob:

Have you installed the required playback blu - ray software?

If you did, then I don't know why the drive can't read the blue ray discs.

If you do not, please try this software.

http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-99288-1&cc=us&DLC=en&LC=en&OS=4063&product=5093394&sw_lang=

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