my notebook nc6400 is suspended during the windows XP splash screen. If I try in safe mode, it hangs

Also, I tried to repair the operating system using the XP disk however it crashes at the start to the top of the disc.

There are a few diagnostic tools on a CD that I can download to find out what particular hardware component is the problem?

Thank you

Hello

I propose to replace the hard drive first and see if this solves the problem - it is difficult to say if there is no problem with memory as the laptop may have turned off during the test memory because of the hard failure.

Kind regards

DP - K

Tags: Notebooks

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