My order history is empty
I bought the CS5 Master Collection in March 2011 through my school at the student discount. I get now a new computer and you want to download the program again for use on the new computer. The Master Collection with serial number appears under my registered products but my order history is completely empty and leaves me with no way to download the software again. I have the original receipt by e-mail. Help, please?
Have you purchased an option to download from Adobe directly, or you made the purchase through your school? Is he not bought with the possibility to download it directly from Adobe, then one would expect for you to not have access to the installation files.
Often schools and educational institutions refer their customers to download our tests instead of hosting the installation files themselves.
You can find links to versions older our software on the site Prodesigntools.com. You can find more details at http://forums.adobe.com/thread/981369.
Tags: Adobe
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Kind regards
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I can understand the disadvantages that you have to cross because of the purchase history are erased. Microsoft Sales and support of the team must be able to get out of your recordings with some recognition from your entries.
I suggest you to contact Microsoft Sales and Support Team for this.
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