My payment is not

OK when I cancelled my subscription to creative cloud, that I just forgot to update my debt card information

the next thing you know I raised an email saying that my payment has no cause that I didn't update my debit card, I have been negligent in this regard

the next day, I try to call the client support and without their help, they can't hear what I'm saying

So I need inform adobe that I should update my credit card number

any ideas?

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