my pc do not speak for my printer

My pc (Windows xp) don't talk to my printer (brother mfc - 495 cw). I ran x 2 Troubleshooting entirely. Yet. Someone help?

Hello

Thanks for posting in the Forum the Microsoft community.

Your descriptions only seem to be is not clear, to understand the issue better, please answer the following questions:

1. have you made changes on the computer before this problem?

2. you are in a domain network?

3. what happens when you try to print? You receive an error message?

Come back with more information to help you better.

Suggestions for a question on the help forums:

http://support.Microsoft.com/kb/555375

I suggest you follow the methods mentioned and check:

Method 1:

Printer in Windows problems

http://Windows.Microsoft.com/en-us/Windows/help/printer-problems-in-Windows

Method 2: Download and install the link printer drivers.

http://welcome.solutions.brother.com/BSC/public/us/us/en/DLF/download_top.html?reg=us&c=us&lang=en&prod=mfc495cw_all

Hope the above information is helpful. If you have any question back to us, we are happy to help you.

Thank you.

 

 

Tags: Windows

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