My pc does not recognize that my Sony TV as generic monitor...

So, I got this desktop of a parent computer and everything worked at the time, his and all. But it was always filled with things I didn't want to uninstall, so I decided to reset it using the Rcovery system tool (via: start > F11 > System Recovery...)

During the process, a window popped up saying that I have to unplug everything from the pc. The only things connected throughout the entire process werer my mouse wireless, wired keyboard and my Sony Tv.

I fear that the computer is something to my tv because at the time, the pc WAS read the monitor "Sony TV", as it should have. But now, after the recovery, it will only recognize the TV as

'Non - generic PnP monitor on Standard VGA graphics card'.

and now it does not recognize the speakers built into the monitor. I also have new options for resolution that actually match the borders of the screen without killing the quality, but it means nothing to me without the sound. I unplugged the HDMI cable and put it in my xbox 360 and it works again normally, his and everything.

Please help me, Forums. You're my only hope.

Hello @Lyko,

I understand that your computer is showing your Sony TV as a PnP device and there is no sound. I'd be happy to help you, but first of all, I encourage you to publish your product for your computer number. I'm a link a HP Support document below that will show you how to find the number for your product. Because with that I can give you accurate information.

How can I find my model number or product number?

In the meantime you can try to use the HP support document: connection to a TV or monitor to your Windows 7 PC using HDMI, which will ensure that you have configured it correctly.

Will you please re-post with the information requested and I would be happy to provide assistance. Thanks for posting on the HP Forums. Have a great day!

Tags: HP Desktops

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