My PC is not running Windows 10, but preparatory downloads have my Windows 7 teacher away.

Similar Questions

• How can I re-install rtl120.bpl I've read the article on Tune Up Utilities but it's not on my computer, I just need to reinstall it, but all downloads have so far failed.

  How can I re-install rtl120.bpl I've read the article on Tune Up Utilities but it's not on my computer, I just need to reinstall it, but all downloads have so far failed.

  Mike

  I don't think you want to re - install. From what I understand, it is a call to a process which, for which there is no process to the left, most likely a left of Tune UP utilities or similar.

  Run a Malwarebytes scan.

  Malwarebytes.

  http://www.Malwarebytes.org/

  When
  installation, make sure that you do not check the box to install the PRO trial
  Version...

  How to use Malwarebytes

  http://www.bleepingcomputer.com/virus-removal/how-to-use-Malwarebytes-anti-malware-tutorial

  Follow-up to the ADW cleaner...

  http://www.bleepingcomputer.com/download/adwcleaner/

  Do NOT click on the GREEN download button because it will bring only sadness. Use the BLUE

  button just below.

• my touch pad on my laptop does not move the pointer, but when I have my mouse wireless pluged in it will work I was told I could have disabled the touch pad which I have to do to activate it again?

  my touch pad on my laptop does not move the pointer, but when I have my mouse wireless pluged in it will work I was told I could have disabled the touch pad which I have to do to activate it again?

  Hi dove2k,

   

  Welcome to Microsoft Answers Forums.

  You will need to enable the touchpad on the laptop itself.

  Find the area of the touch pad, you will find a button to enable or disable the touchpad.

  If the step above doesn't, try this step.

  Go to control panel > mouse > device settings tab
  Click (or to disable)

  

  Notes:
  On some models, there is a keyboard shortcut to enable or disable the touchpad. For example, ACER, just do Fn + F7.
  You can click on Reset device if none of these solutions work.

  If you still can't touch pad to work, you will need to contact the manufacturer of the laptop computer for more information.

  Halima S - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.

• This computer is not running windows 7, but wants to install wins 10

  I get the pop up that I'm not under a genuine version of windows 7. I tried to check the properties of the COMPUTER in the start menu it says activated. Can I run windows update, and he keeps trying to install Win 10. It's something that I don't need right now. What gives? I bought the computer new August 2015.

  Here is the copy of the MGAdiag report

  Diagnostic report (1.9.0027.0):
  -----------------------------------------
  Validation of Windows data-->

  Validation code: 0x8004FE21
  Code of Validation caching online: 0x0
  Windows product key: *-* - MV8MH - 98QJM-24367
  The Windows Product Key hash: wgci5Gdejx4esg7 ++ zTOe3LWF + 4 =.
  Windows product ID: 00371-OEM-8992671-00437
  Windows product ID type: 2
  Windows license Type: OEM SLP
  The Windows OS version: 6.1.7601.2.00010100.1.0.048
  ID: {59AFDF94-EA77-4D89-A066-EE4AB273C1D1} (1)
  Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Product name: Windows 7 Professional
  Architecture: 0 x 00000009
  Build lab: 7601.win7sp1_gdr.151019 - 1254
  TTS error:
  Validation of diagnosis:
  Resolution state: n/a

  Given Vista WgaER-->
  ThreatID (s): n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002

  Windows XP Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  File: No.
  Version: N/a, hr = 0 x 80070002
  WgaTray.exe signed by: n/a, hr = 0 x 80070002
  WgaLogon.dll signed by: n/a, hr = 0 x 80070002

  OGA Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002
  OGAExec.exe signed by: n/a, hr = 0 x 80070002
  OGAAddin.dll signed by: n/a, hr = 0 x 80070002

  OGA data-->
  Office status: 109 n/a
  OGA Version: N/a, 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

  Data browser-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default browser: C:\Program Files (x 86) \Mozilla Firefox\firefox.exe
  Download signed ActiveX controls: fast
  Download unsigned ActiveX controls: disabled
  Run ActiveX controls and plug-ins: allowed
  Initialize and script ActiveX controls not marked as safe: disabled
  Allow the Internet Explorer Webbrowser control scripts: disabled
  Active scripting: allowed
  Recognized ActiveX controls safe for scripting: allowed

  Analysis of file data-->

  Other data-->
  Office details: {59AFDF94-EA77-4D89-A066-EE4AB273C1D1}1.9.0027.06.1.7601.2.00010100.1.0.048x 64*-*-*-*-2436700371-OEM-8992671-004372S-1-5-21-3442272461-2487105490-4034427868LENOVO90B7007JUSLENOVOIEKT28AUS20140910000000.000000 + 00001E03007018400F410090409Time(GMT-05:00) Standard is03LENOVOTC-03 109

  Content Spsys.log: 0 x 80070002

  License data-->
  The software licensing service version: 6.1.7601.17514

  Name: Windows 7 Professional edition
  Description: operating system Windows - Windows (r) 7, channel OEM_SLP
  Activation ID: 50e329f7-a5fa-46b2-85fd-f224e5da7764
  ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
  Extended PID: 00371-00178-926-700437-02-1033-7601.0000-0142015
  Installation ID: 012245919535215815533770001483793766266743527243801243
  Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
  The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
  Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
  Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
  Partial product key: 24367
  License status: licensed
  Remaining Windows rearm count: 2
  Trust time: 12/03/2015-21:56:50

  Windows Activation Technologies-->
  HrOffline: 0x8004FE21
  HrOnline: n/a
  Beyond: 0 x 0000000000004040
  Event timestamp: 12:2:2015 22:44
  ActiveX: Registered, Version: 7.1.7600.16395
  The admin service: recorded, Version: 7.1.7600.16395
  Output beyond bitmask:
  Altered the file: %systemroot%\system32\sppcext.dll|sppcext.dll.mui
  Altered the file: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui

  --> HWID data
  Current Hash HWID: NAAAAAEAAQABAAEAAQACAAAABAABAAEACrZeXUiC + IEaArC6yNDW97wHjMYwT7DhpIXI9g ==

  Activation 1.0 data OEM-->
  N/A

  Activation 2.0 data OEM-->
  BIOS valid for OA 2.0: Yes
  Windows marker version: 0 x 20001
  OEMID and OEMTableID consistent: Yes
  BIOS information:
  ACPI Table name OEMID value OEMTableID value
  APIC LENOVO TC-03
  FACP LENOVO TC-03
  DBGP LENOVO TC-03
  HPET LENOVO TC-03
  MCFG LENOVO TC-03
  FPDT LENOVO TC-03
  FIDT LENOVO TC-03
  SLIC LENOVO TC-03
  MSDM LENOVO TC-03
  SSDT LENOVO TC-03
  SSDT LENOVO TC-03
  SSDT LENOVO TC-03
  SSDT LENOVO TC-03
  ADELINE LENOVO TC-03
  LAURENCE LENOVO TC-03

  I got sick of it. I don't have the possibility to reactivate windows under computer properties. And I didn't want to make the phone call to explain why I am reactiveting windows. So I drove back to a file image of seven and until there were now questions being a valid copy. At this time in my life that I have too many things to deal with, so I'm happy, I had an image file to fall back on.

  I wish MS would get their act so that what made their operating system. It is not valid, but it is also valid if you please upgrade to Windows 10.

• Kundali 2002 is not running Windows 7 but worked on Windows XP.

  I have the official software of Kundali 2002, earlier it was working fine with windows XP but is not running in windows 7, I tried to solve the problem by compatibility feature programs but error receives that program is incomplete.

  Hi Nitin,

  Welcome to the Microsoft community where you can find all the answers related to windows.

  According to the description, it seems that you can not install Kundali 2002, this could be either due to another application is originally the installation.

  I suggest to perform a clean boot, and then try to install Kundali 2002 compatible mode and check if it helps.

  Clean boot will check if any third-party application is causing the problem, as the clean boot helps eliminate software conflicts.

  How to solve the problem by running the clean boot in Windows 7: http://support.microsoft.com/kb/929135

  
  Note: once you have completed troubleshooting, perform the steps in the step 3: to reset the computer as usual.

  Note: If the problem persists then I recommend you contact the factory program for more assistance.

  If you need Windows guru, do not hesitate to post your questions and we will be happy to help you.

• Service not running Windows Update

  Today, I tried to run windows update and ran into a problem to say that the windows update service may not run and I have to restart my computer, but after many restart its still does not.

  Edit: Sorry I forgot to include this info in my first post
  upgrade to Windows 7 64 bit of vista 64
  McAfee security center 1 year subscription

  I have not shut down my computer was my last Windows install its 24/7 update 13/01/2010. The automatic update service is not in the services.msc

  Thank you all for the support! But I think it's a problem of corruption and as I am looking in the programs of windows 7 some of them are no longer works. so I decided to put in the win 7 dvd and an another update of win 7 itself did, and it worked now after 4 hours of resettlement

• 0x8004fe21 - "this computer is not running Windows" - KB3024777 update does not resolve the issue

  Hello

  My Windows 7 has been giving me some problems lately. I get messages that "this computer is not running genuine Windows" (0x8004fe21). I'm running a genuine version of windows, and when I check the properties of my computer, it tells my that I have in fact validated my copy of Windows 7.

  I also had a problem when new updates to Windows Update settle not and after a few google searches, I have concluded that this must have been caused by bad KB3004394 update.

  It has been suggested that I deleted this update, but it did not show anywhere under installed updates.
  It has also been suggested that I downloaded the patch of "quick fix" KB3024777, which is supposed to remove the faulty update.
  I did, and since then, the issue of windows updates has been resolved. Again installing the updates of windows, but I still get messages I'm not authentic Windows.

  In addition, I tried all sorts of things, I found in online forums, but I don't remember exactly what those who were, because most of them were things that I didn't understand.

  Maybe you guys can help. Thank you in advance!

  I was told to run MGDiag and post the results here so here go us:

  Diagnostic report (1.9.0027.0):
  -----------------------------------------
  Validation of Windows data-->

  Validation code: 0
  Code of Validation caching online: 0x0
  Windows product key: *-* - QCPVQ - KHRB8-RMV82
  Windows product key hash: + Rj3N34NLM2JqoBO/OzgzTZXgbY =
  Windows product ID: 00359-OEM-8992687-00095
  Windows product ID type: 2
  Windows license Type: OEM SLP
  The Windows OS version: 6.1.7601.2.00010300.1.0.003
  ID: {DFF68C19-1503-487E-A692-8C435EF12F1F} (1)
  Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Product name: Windows 7 Home Premium
  Architecture: 0 x 00000009
  Build lab: 7601.win7sp1_gdr.150316 - 1654
  TTS error:
  Validation of diagnosis:
  Resolution state: n/a

  Given Vista WgaER-->
  ThreatID (s): n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002

  Windows XP Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  File: No.
  Version: N/a, hr = 0 x 80070002
  WgaTray.exe signed by: n/a, hr = 0 x 80070002
  WgaLogon.dll signed by: n/a, hr = 0 x 80070002

  OGA Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002
  OGAExec.exe signed by: n/a, hr = 0 x 80070002
  OGAAddin.dll signed by: n/a, hr = 0 x 80070002

  OGA data-->
  Office status: 109 n/a
  OGA Version: N/a, 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

  Data browser-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
  Download signed ActiveX controls: fast
  Download unsigned ActiveX controls: disabled
  Run ActiveX controls and plug-ins: allowed
  Initialize and script ActiveX controls not marked as safe: disabled
  Allow the Internet Explorer Webbrowser control scripts: disabled
  Active scripting: allowed
  Recognized ActiveX controls safe for scripting: allowed

  Analysis of file data-->

  Other data-->
  Office details: {DFF68C19-1503-487E-A692-8C435EF12F1F}1.9.0027.06.1.7601.2.00010300.1.0.003x 64*-*-*-*-RMV8200359-OEM-8992687-000952S-1-5-21-3113075717-3854388810-3852344427Dell Inc.. L421X XPS Dell Inc.. A14 20130522000000.000000 + 00011A80F00018400FE04130409Malay Peninsula Standard Time(GMT+08:00)03DELL CL09 109

  Content Spsys.log: 0 x 80070002

  License data-->
  The software licensing service version: 6.1.7601.17514

  Name: Windows 7 HomePremium edition
  Description: operating system Windows - Windows (r) 7, channel OEM_SLP
  Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
  ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
  Extended PID: 00359-00178-926-800095-02-1043-7601.0000-1052015
  Installation ID: 019613804902779735492485549691725206407303392291262906
  Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
  The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
  Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
  Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
  Partial product key: RMV82
  License status: licensed
  Remaining Windows rearm count: 2
  Trust time: 19/04/2015-16:10:57

  Windows Activation Technologies-->
  HrOffline: 0x00000000
  HrOnline: 0x00000000
  Beyond: 0 x 0000000000000000
  Event timestamp: 4:15:2015 22:03
  ActiveX: Registered, Version: 7.1.7600.16395
  The admin service: recorded, Version: 7.1.7600.16395
  Output beyond bitmask:

  --> HWID data
  Current Hash HWID: LgAAAAAAAQABAAIAAAABAAAAAwABAAEAln3yCEagjqxGq8ILYPbwHZ5vvtyWYw ==

  Activation 1.0 data OEM-->
  N/A

  Activation 2.0 data OEM-->
  BIOS valid for OA 2.0: Yes
  Windows marker version: 0 x 20001
  OEMID and OEMTableID consistent: Yes
  BIOS information:
  ACPI Table name OEMID value OEMTableID value
  CL09 DELL APIC
  CL09 DELL FACP
  DBGP DELL CL09
  HPET DELL CL09
  STARTING DELL CL09
  CL09 MCFG DELL
  TCPA DELL CL09
  CL09 DELL SLIC
  CL09 DELL UEFI
  ASF! REFERENCE DELL CL09
  CL09 DELL SLIC
  SSDT CRV COMPAL ORB
  ASPT DELL CL09
  FPDT DELL CL09
  SSDT CRV COMPAL ORB
  SSDT CRV COMPAL ORB
  LAURENCE DELL CL09
  SSDT CRV COMPAL ORB
  SSDT CRV COMPAL ORB

  I don't see anything abnormal in your report - which probably means that the problem is a race condition where your AV is to win the fight for access to certain critical files when the Service for the Protection of software needs to access.

  Certainly, it will disappear after a few days.

• Why not run Windows Defender analyzes the calendar?

  I set schedule to run Windows Defender scan at 18:00 on money under standard user account, but I find that there is no digital activity Records.

  Anyone have any suggestions on what evil is?
  Thanks in advance for your suggestions

  Hello Oem,

  Thank you for your response.

  Only security software can run on your computer at a time. Having more than one security software installed at a time and keeping the two race can cause conflicts between them, which can lead to many problems of Windows.

  If you want Windows Defender to run, you must keep one-third of security software disabled. As soon as you turn on the Defender third-party security software Windows by default is disabled automatically.

  Hope that answers your question. Do not hesitate to write back for any further assistance with Windows, we will be happy to help you.

• This computer is not running windows genuine with error HrOffline: 0x8004FE21.

  Original title: this computer is not running genuine windows...

  So, I had this PC for about 3 years now, and even more. Since this computer was bought so long ago and not even by me, but my mother, I don't know where all the CD or have papers for it. However, I know for a fact that this computer IS running Windows. I've never had this problem before. It started to appear about 4 days ago. I read everywhere and I'm not entirely sure what I need to do about it because it seems that there are many different solutions to this problem. The only new thing I added to this computer was wifi. I added a TP-Link 450 Mbps Wireless-N dual band PCI Express Adapter. TL-WDN4800 model number. I had to open the computer, put it in and install the stuff that goes with it. I did about a week or two before this message starts to appear. I don't know if this could be the reason for the message «this computer is not running genuine windows...» "is displayed.

  Diagnostic report (1.9.0027.0):
  -----------------------------------------
  Validation of Windows data-->

  Validation code: 0x8004FE21
  Code of Validation caching online: 0x0
  Windows product key: *-* - 73CQT - WMF7J-3Q6C9
  Windows product key hash: RmurcM3ZxzWyfEP9WtPUJw = + KaFG
  Windows product ID: 00359-OEM-8992687-00010
  Windows product ID type: 2
  Windows license Type: OEM SLP
  The Windows OS version: 6.1.7600.2.00010300.0.0.003
  ID: {902D3DE7-22CC-4313-B67B-77E9F5BD0FA8} (1)
  Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Product name: Windows 7 Home Premium
  Architecture: 0 x 00000009
  Build lab: 7600.win7_gdr.130318 - 1532
  TTS error:
  Validation of diagnosis:
  Resolution state: n/a

  Given Vista WgaER-->
  ThreatID (s): n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002

  Windows XP Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  File: No.
  Version: N/a, hr = 0 x 80070002
  WgaTray.exe signed by: n/a, hr = 0 x 80070002
  WgaLogon.dll signed by: n/a, hr = 0 x 80070002

  OGA Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002
  OGAExec.exe signed by: n/a, hr = 0 x 80070002
  OGAAddin.dll signed by: n/a, hr = 0 x 80070002

  OGA data-->
  Office status: 109 n/a
  OGA Version: N/a, 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

  Data browser-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
  Download signed ActiveX controls: fast
  Download unsigned ActiveX controls: disabled
  Run ActiveX controls and plug-ins: allowed
  Initialize and script ActiveX controls not marked as safe: disabled
  Allow the Internet Explorer Webbrowser control scripts: disabled
  Active scripting: allowed
  Recognized ActiveX controls safe for scripting: allowed

  Analysis of file data-->
  [File mismatch: C:\Windows\system32\wat\watadminsvc.exe[7.1.7600.16395], Hr = 0 x 80092003
  [File mismatch: C:\Windows\system32\wat\watux.exe[7.1.7600.16395], Hr = 0 x 80092003
  [File mismatch: C:\Windows\system32\sppobjs.dll[6.1.7600.16385], Hr = 0 x 80092003
  [File mismatch: C:\Windows\system32\sppc.dll[6.1.7600.16385], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\sppwinob.dll[6.1.7600.16385], Hr = 0 x 80092003
  [File mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7600.16385], Hr = 0 x 80092003
  [File mismatch: C:\Windows\system32\slui.exe[6.1.7600.16385], Hr = 0 x 80092003
  [File mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7600.16385], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\sppsvc.exe[6.1.7600.16385], Hr = 0 x 80092003
  [File mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0 x 80092003
  [File mismatch: C:\Windows\system32\drivers\spldr.sys[6.1.7127.0], Hr = 0 x 80092003
  [File mismatch: C:\Windows\system32\systemcpl.dll[6.1.7600.16385], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\user32.dll[6.1.7600.16385], Hr = 0x800b0100

  Other data-->
  Office details: {902D3DE7-22CC-4313-B67B-77E9F5BD0FA8}1.9.0027.06.1.7600.2.00010300.0.0.003x 64*-*-*-*-3Q6C900359-OEM-8992687-000102S-1-5-21-4003750831-1906939945-749706782Hewlett-Packardp6715fAmerican Megatrends Inc.. 6.14 20101105000000.000000 + 00008B93607018400FC04090409Time(GMT-05:00) Standard is03HPQOEMSLIC-CPC109

  Content Spsys.log: 0 x 80070002

  License data-->
  The software licensing service version: 6.1.7600.16385

  Name: Windows 7 HomePremium edition
  Description: operating system Windows - Windows (r) 7, channel OEM_SLP
  Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
  ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
  Extended PID: 00359-00178-926-800010-02-1033-7600.0000-2052009
  Installation ID: 014663125430160295483655688094396604208084972533908496
  Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
  The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
  Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
  Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
  Partial product key: 3Q6C9
  License status: licensed
  Remaining Windows rearm count: 2
  Time to trust: 23/08/2014-20:04:05

  Windows Activation Technologies-->
  HrOffline: 0x8004FE21
  HrOnline: n/a
  Beyond: 0x000000000001EFF0
  Event timestamp: 8:22:2014 23:29
  ActiveX: Registered, Version: 7.1.7600.16395
  The admin service: recorded, Version: 7.1.7600.16395
  Output beyond bitmask:
  Altered the file: %systemroot%\system32\sppobjs.dll
  Altered the file: %systemroot%\system32\sppc.dll|sppc.dll.mui
  Altered the file: %systemroot%\system32\sppcext.dll|sppcext.dll.mui
  Altered the file: %systemroot%\system32\sppwinob.dll
  Altered the file: %systemroot%\system32\slc.dll|slc.dll.mui
  Altered the file: %systemroot%\system32\slcext.dll|slcext.dll.mui
  Altered the file: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui
  Tampered files: Check %systemroot%\system32\slui.exe|slui.exe.mui|COM
  Altered the file: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui
  Altered the file: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui
  Altered the file: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui
  Altered the file: %systemroot%\system32\drivers\spsys.sys

  --> HWID data
  Current Hash HWID: LgAAAAEAAAABAAEAAQACAAAAAgABAAEAliuq8PB1jt4qFsQxAkwvAyys7DZcXQ ==

  Activation 1.0 data OEM-->
  N/A

  Activation 2.0 data OEM-->
  BIOS valid for OA 2.0: Yes
  Windows marker version: 0 x 20001
  OEMID and OEMTableID consistent: Yes
  BIOS information:
  ACPI Table name OEMID value OEMTableID value
  HPQOEM APIC-SLIC-CPC
  FACP SLIC-CPC HPQOEM
  HPET SLIC-CPC HPQOEM
  MCFG SLIC-CPC HPQOEM
  SLIC SLIC-CPC HPQOEM
  LASRYVITRAGE HPQOEM SLIC-CPC
  SSDT HPQOEM SLIC-CPC
  GSCI HPQOEM SLIC-CPC
  SSDT HPQOEM SLIC-CPC

  Try the solutions in the following thread:

  http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-windows_install/after-running-happily-for-a-couple-of-years-IM-now/fa800e6c-E405-46E8-8c1A-9c59629df404

• This computer is not running windows genuine, even if his OEM installed OS and I recently changed my dying HDD

  I've recently updated my old WD Scorpio Blue HDD(640GB) format tip of Hitachi 1 TB 7200 RPM HARD drive.

  When I entered the serial number at the back of the laptop, it has not be activated and so I opted for the path of phone activation. (this was happening before too and I used to activate the phone, but never I had windows is not an authentic message).

  Windows has been activated successfully, and then, suddenly, after two days, I get a message "this computer is not running genuine windows.

  It's strange, because I formatted and reinstalled so many times before in the past on the old HDD.

  As far as I know, the serial number is related to the motherboard of the system and not the HARD drive right?  So I don't get as to why is - that say windows is not genuine. The features of Windows Update is disabled for me...

  Details of the laptop:

  Acer Aspire 5740 G, intel i5, 4 GB RAM.

  Installed antivirus: Avast Internet security (under license).

  Is could someone please help me solve this problem? I really need your help...

  I ran the diagnostic tool and here are the metrics for your info:

  --------------------------------------------

  Diagnostic report (1.9.0027.0):
  -----------------------------------------
  Validation of Windows data-->

  Validation code: 0x8004FE21
  Validation caching Code online: n/a, hr = 0xc004f012
  Windows product key: *-* - 7RXDH - 7WJRY-7RWXV
  The Windows Product Key hash: znL + gtDjzVkjle9bRkUb78aZi84 =
  Windows product ID: 00359-OEM-9739176-04180
  Windows product ID type: 8
  Windows license type: COA SLP
  The Windows OS version: 6.1.7601.2.00010300.1.0.003
  ID: {60926015-D8FF-4508-B929-FC2DBF7460BA} (3)
  Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Product name: Windows 7 Home Premium
  Architecture: 0 x 00000009
  Build lab: 7601.win7sp1_gdr.140303 - 2144
  TTS error:
  Validation of diagnosis:
  Resolution state: n/a

  Given Vista WgaER-->
  ThreatID (s): n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002

  Windows XP Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  File: No.
  Version: N/a, hr = 0 x 80070002
  WgaTray.exe signed by: n/a, hr = 0 x 80070002
  WgaLogon.dll signed by: n/a, hr = 0 x 80070002

  OGA Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002
  OGAExec.exe signed by: n/a, hr = 0 x 80070002
  OGAAddin.dll signed by: n/a, hr = 0 x 80070002

  OGA data-->
  Office status: 103 blocked VLK
  Microsoft Office Enterprise 2007 - 103 blocked VLK
  OGA Version: N/a, 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

  Data browser-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
  Download signed ActiveX controls: fast
  Download unsigned ActiveX controls: disabled
  Run ActiveX controls and plug-ins: allowed
  Initialize and script ActiveX controls not marked as safe: disabled
  Allow the Internet Explorer Webbrowser control scripts: disabled
  Active scripting: allowed
  Recognized ActiveX controls safe for scripting: allowed

  Analysis of file data-->
  [File mismatch: C:\Windows\system32\wat\watadminsvc.exe[7.1.7600.16395], Hr = 0 x 80092003
  [File mismatch: C:\Windows\system32\wat\watux.exe[7.1.7600.16395], Hr = 0 x 80092003
  [File mismatch: C:\Windows\system32\sppobjs.dll[6.1.7601.17514], Hr = 0 x 80092003
  [File mismatch: C:\Windows\system32\sppc.dll[6.1.7601.17514], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\sppwinob.dll[6.1.7601.17514], Hr = 0 x 80092003
  [File mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100

  
  [File mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7600.16385], Hr = 0 x 80092003
  [File mismatch: C:\Windows\system32\slui.exe[6.1.7601.17514], Hr = 0 x 80092003
  [File mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7601.17514], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\sppsvc.exe[6.1.7601.17514], Hr = 0 x 80092003
  [File mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0 x 80092003
  [File mismatch: C:\Windows\system32\drivers\spldr.sys[6.1.7127.0], Hr = 0 x 80092003
  [File mismatch: C:\Windows\system32\systemcpl.dll[6.1.7601.17514], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\user32.dll[6.1.7601.17514], Hr = 0x800b0100

  Other data-->
  Office details: {60926015-D8FF-4508-B929-FC2DBF7460BA}1.9.0027.06.1.7601.2.00010300.1.0.003x 64*-*-*-*-7RWXV00359-OEM-9739176-041808S-1-5-21-665660579-3428823414-2099953851Acer Aspire 5740 Phoenix Technologies LTD.V1.22 20100318000000.000000 + 000945D3C07018400FC04090409India Standard Time(GMT+05:30)03ACRSYSACRPRDCT103103Microsoft Office Enterprise 200712ACD7202654E586fFic3JgCreGGRxyF8uMWB4R4Jcg = 89388-707-1528066-6544814

  Content Spsys.log: 0 x 80070002

  License data-->
  The software licensing service version: 6.1.7601.17514

  Name: Windows 7 HomePremium edition
  Description: operating system Windows - Windows (r) 7, channel OEM_COA_SLP
  Activation ID: 6a7d5d8a-92af-4e6a-af4b-8fddaec800e5
  ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
  Extended PID: 00359-00194-391-704180-02-1033-7601.0000-1422014
  Installation ID: 005341145813009622715733404012483761173336271660798603
  Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
  The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
  Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
  Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
  Partial product key: 7RWXV
  License status: initial grace period
  Time remaining: 39720 minute (s) on (27 day (s))
  Remaining Windows rearm count: 3
  Trust time: 23/05/2014 12:44:06

  Windows Activation Technologies-->
  HrOffline: 0x8004FE21
  HrOnline: n/a
  Beyond: 0x000000000001EFF0
  Event timestamp: 5:22:2014 01:11
  ActiveX: Registered, Version: 7.1.7600.16395
  The admin service: recorded, Version: 7.1.7600.16395
  Output beyond bitmask:
  Altered the file: %systemroot%\system32\sppobjs.dll
  Altered the file: %systemroot%\system32\sppc.dll|sppc.dll.mui
  Altered the file: %systemroot%\system32\sppcext.dll|sppcext.dll.mui
  Altered the file: %systemroot%\system32\sppwinob.dll
  Altered the file: %systemroot%\system32\slc.dll|slc.dll.mui
  Altered the file: %systemroot%\system32\slcext.dll|slcext.dll.mui
  Altered the file: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui
  Tampered files: Check %systemroot%\system32\slui.exe|slui.exe.mui|COM
  Altered the file: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui
  Altered the file: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui
  Altered the file: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui
  Altered the file: %systemroot%\system32\drivers\spsys.sys

  --> HWID data
  Current Hash HWID: LgAAAAEAAQABAAEAAAACAAAAAgABAAEA6GEC04LDSiaoQfTmYj3A6E7LHLVcXQ ==

  Activation 1.0 data OEM-->
  N/A

  Activation 2.0 data OEM-->
  BIOS valid for OA 2.0: Yes
  Windows marker version: 0 x 20001
  OEMID and OEMTableID consistent: Yes
  BIOS information:
  ACPI Table name OEMID value OEMTableID value
  APIC APIC PTLTD
  FACP INTEL CALPELLA
  HPET INTEL CALPELLA
  START PTLTD $SBFTBL$
  MCFG INTEL CALPELLA
  SLIC ACRSYS ACRPRDCT
  SSDT PmRef CpuPm

  ----------------------------------------------------------------------------------------------------------------------------------

  Kind regards

  SUS.

  Hello

  You have reinstalled the Intel Rapid Storage Technology drivers.

  This can simply be caused by a bad set of drivers of technology Intel Rapid Storage Technology:

  Installation at the time Intel Rapid Storage Drivers download and install from here:
  http://www.Intel.com/p/en_US/support/highlights/sftwr-prod/IMSM

  You can also refer to this thread and check if it helps.

  http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-windows_install/0x8004fe21-error-not-genuine-on-a-genuine-Windows/06667718-646e-E011-8dfc-68b599b31bf5

  I hope this helps.

• This computer is not running Windows genuine - help please

  I use a HP Pavilion 6675, I've had for a few years - it has been pre-installed with Windows 7 Home. Now I get a pop-up message of Windows Activation Technologies by saying that this computer is not running genuine windows. If I click on the link to solve online now, he takes me to a page that whirles around for a certain time and then trying to make me buy Windows genuine (which I already have!). It seems because of this problem, I am currently not able to install updates for Windows. At rang HP support, they want me re - set the computer to factory settings - seems too drastic for me. Surely, there must be a simpler solution? I saw the diagnostic tool mentioned on a couple of other threads, so I ran it. Here are the results. If anyone can help, I'd be really grateful.

  Diagnostic report (1.9.0027.0):

  -----------------------------------------

  Validation of Windows data-->

  Validation code: 0x8004FE21

  Code of Validation caching online: 0x0

  Windows product key: *-* - 73CQT - WMF7J-3Q6C9

  Windows product key hash: RmurcM3ZxzWyfEP9WtPUJw = + KaFG

  Windows product ID: 00359-OEM-8992687-00010

  Windows product ID type: 2

  Windows license Type: OEM SLP

  The Windows OS version: 6.1.7600.2.00010300.0.0.003

  ID: {585EF794-0317-4622-A6C9-A625B34539DE} (1)

  Admin: Yes

  TestCab: 0x0

  LegitcheckControl ActiveX: N/a, hr = 0 x 80070002

  Signed by: n/a, hr = 0 x 80070002

  Product name: Windows 7 Home Premium

  Architecture: 0 x 00000009

  Build lab: 7600.win7_gdr.120503 - 2030

  TTS error:

  Validation of diagnosis:

  Resolution state: n/a

  Given Vista WgaER-->

  ThreatID (s): n/a, hr = 0 x 80070002

  Version: N/a, hr = 0 x 80070002

  Windows XP Notifications data-->

  Cached result: n/a, hr = 0 x 80070002

  File: No.

  Version: N/a, hr = 0 x 80070002

  WgaTray.exe signed by: n/a, hr = 0 x 80070002

  WgaLogon.dll signed by: n/a, hr = 0 x 80070002

  OGA Notifications data-->

  Cached result: n/a, hr = 0 x 80070002

  Version: N/a, hr = 0 x 80070002

  OGAExec.exe signed by: n/a, hr = 0 x 80070002

  OGAAddin.dll signed by: n/a, hr = 0 x 80070002

  OGA data-->

  Office status: 109 n/a

  OGA Version: N/a, 0 x 80070002

  Signed by: n/a, hr = 0 x 80070002

  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

  Data browser-->

  Proxy settings: N/A

  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

  Default browser: C:\Program Files (x 86) \Mozilla Firefox\firefox.exe

  Download signed ActiveX controls: fast

  Download unsigned ActiveX controls: disabled

  Run ActiveX controls and plug-ins: allowed

  Initialize and script ActiveX controls not marked as safe: disabled

  Allow the Internet Explorer Webbrowser control scripts: disabled

  Active scripting: allowed

  Recognized ActiveX controls safe for scripting: allowed

  Analysis of file data-->

  [File mismatch: C:\Windows\system32\wat\watadminsvc.exe[7.1.7600.16395], Hr = 0 x 80092003

  [File mismatch: C:\Windows\system32\wat\watux.exe[7.1.7600.16395], Hr = 0 x 80092003

  [File mismatch: C:\Windows\system32\sppobjs.dll[6.1.7600.16385], Hr = 0 x 80092003

  [File mismatch: C:\Windows\system32\sppc.dll[6.1.7600.16385], Hr = 0x800b0100

  [File mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100

  [File mismatch: C:\Windows\system32\sppwinob.dll[6.1.7600.16385], Hr = 0 x 80092003

  [File mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100

  [File mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100

  [File mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7600.16385], Hr = 0 x 80092003

  [File mismatch: C:\Windows\system32\slui.exe[6.1.7600.16385], Hr = 0 x 80092003

  [File mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7600.16385], Hr = 0x800b0100

  [File mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100

  [File mismatch: C:\Windows\system32\sppsvc.exe[6.1.7600.16385], Hr = 0 x 80092003

  [File mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0 x 80092003

  [File mismatch: C:\Windows\system32\drivers\spldr.sys[6.1.7127.0], Hr = 0 x 80092003

  [File mismatch: C:\Windows\system32\systemcpl.dll[6.1.7600.16385], Hr = 0x800b0100

  [File mismatch: C:\Windows\system32\user32.dll[6.1.7600.16385], Hr = 0x800b0100

  Other data-->

  Office details: {585EF794-0317-4622-A6C9-A625B34539DE}1.9.0027.06.1.7600.2.00010300.0.0.003x 64*-*-*-*-3Q6C900359-OEM-8992687-000102S-1-5-21-4047330434-3358282502-3508933273Hewlett-Packardp6675ukAmerican Megatrends Inc.. 6.12 20100712000000.000000 + 000E9B93607018400FC08090409GMT Standard Time(GMT+00:00)03HPQOEMSLIC-CPC109

  Content Spsys.log: 0 x 80070002

  License data-->

  The software licensing service version: 6.1.7600.16385

  Name: Windows 7 HomePremium edition

  Description: operating system Windows - Windows (r) 7, channel OEM_SLP

  Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64

  ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f

  Extended PID: 00359-00178-926-800010-02-1033-7600.0000-2052009

  Installation ID: 001975740814195864686493056611316271761364169606686183

  Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338

  The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339

  Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341

  Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340

  Partial product key: 3Q6C9

  License status: licensed

  Remaining Windows rearm count: 2

  Trust time: 24/11/2012-13:01:07

  Windows Activation Technologies-->

  HrOffline: 0x8004FE21

  HrOnline: n/a

  Beyond: 0x000000000001EFF0

  Event timestamp: 11:24:2012 00:49

  ActiveX: Registered, Version: 7.1.7600.16395

  The admin service: recorded, Version: 7.1.7600.16395

  Output beyond bitmask:

  Altered the file: %systemroot%\system32\sppobjs.dll

  Altered the file: %systemroot%\system32\sppc.dll|sppc.dll.mui

  Altered the file: %systemroot%\system32\sppcext.dll|sppcext.dll.mui

  Altered the file: %systemroot%\system32\sppwinob.dll

  Altered the file: %systemroot%\system32\slc.dll|slc.dll.mui

  Altered the file: %systemroot%\system32\slcext.dll|slcext.dll.mui

  Altered the file: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui

  Tampered files: Check %systemroot%\system32\slui.exe|slui.exe.mui|COM

  Altered the file: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui

  Altered the file: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui

  Altered the file: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui

  Altered the file: %systemroot%\system32\drivers\spsys.sys

  --> HWID data

  Current HWID hash: KgAAAAEAAAABAAEAAQABAAAAAQABAAEA6GGAEXCc3BiUn8QxAkzgllxd

  Activation 1.0 data OEM-->

  N/A

  Activation 2.0 data OEM-->

  BIOS valid for OA 2.0: Yes

  Windows marker version: 0 x 20001

  OEMID and OEMTableID consistent: Yes

  BIOS information:

  ACPI Table name OEMID value OEMTableID value

  HPQOEM APIC-SLIC-CPC

  FACP SLIC-CPC HPQOEM

  HPET SLIC-CPC HPQOEM

  MCFG SLIC-CPC HPQOEM

  SLIC                                      HPQOEM                             SLIC-CPC

  LASRYVITRAGE HPQOEM SLIC-CPC

  SSDT HPQOEM SLIC-CPC

  GSCI HPQOEM SLIC-CPC

  SSDT HPQOEM SLIC-CPC

  Run the following commands at a command prompt
  NET STOP CRYPTSVC
  CAT2OLD REN C:\WINDOWS\SYSTEM32\CATROOT2
  NET START CRYPTSVC

  one when you're done, leave the system alone for at least an hour rebuilding the database, and then restart, and run another report MGADiag.
  Note that this will delete your update history - but will remain installed all the updates and can be found in the updates installed at registration.

• I get a pop up that says that this computer is not running windows genunie

  I've been using this computer from dec 2010 all of a sudden I wake up a pop that says that this computer running windows genunie not how to fix it?

  I ran the Diagnostic tool suggested 1.9.0027.0 with the following results:

  Diagnostic report (1.9.0027.0):
  -----------------------------------------
  Validation of Windows data-->

  Validation code: 0x8004FE21
  Code of Validation caching online: 0x0
  Windows product key: *-* - WJ2H8 - R6B6D-7QJB7
  The Windows Product Key hash: ckKNc + BBPDWmo1LUlOkraNjlQ34 =
  Windows product ID: 00359-OEM-8992687-00006
  Windows product ID type: 2
  Windows license Type: OEM SLP
  The Windows OS version: 6.1.7601.2.00010300.1.0.003
  ID: {DA3A44EE-3695-4C81-B47E-4DDD8B7E01C7} (1)
  Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Product name: Windows 7 Home Premium
  Architecture: 0 x 00000009
  Build lab: 7601.win7sp1_gdr.120503 - 2030
  TTS error:
  Validation of diagnosis:
  Resolution state: n/a

  Given Vista WgaER-->
  ThreatID (s): n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002

  Windows XP Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  File: No.
  Version: N/a, hr = 0 x 80070002
  WgaTray.exe signed by: n/a, hr = 0 x 80070002
  WgaLogon.dll signed by: n/a, hr = 0 x 80070002

  OGA Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002
  OGAExec.exe signed by: n/a, hr = 0 x 80070002
  OGAAddin.dll signed by: n/a, hr = 0 x 80070002

  OGA data-->
  Office status: 109 n/a
  OGA Version: N/a, 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

  Data browser-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default browser: C:\Program Files (x 86) \Internet Explorer\iexplore.exe
  Download signed ActiveX controls: fast
  Download unsigned ActiveX controls: disabled
  Run ActiveX controls and plug-ins: allowed
  Initialize and script ActiveX controls not marked as safe: disabled
  Allow the Internet Explorer Webbrowser control scripts: disabled
  Active scripting: allowed
  Recognized ActiveX controls safe for scripting: allowed

  Analysis of file data-->
  [File mismatch: C:\Windows\system32\wat\watadminsvc.exe[7.1.7600.16395], Hr = 0 x 80092003
  [File mismatch: C:\Windows\system32\wat\watux.exe[7.1.7600.16395], Hr = 0 x 80092003
  [File mismatch: C:\Windows\system32\sppobjs.dll[6.1.7601.17514], Hr = 0 x 80092003
  [File mismatch: C:\Windows\system32\sppc.dll[6.1.7601.17514], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\sppwinob.dll[6.1.7601.17514], Hr = 0 x 80092003
  [File mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7600.16385], Hr = 0 x 80092003
  [File mismatch: C:\Windows\system32\slui.exe[6.1.7601.17514], Hr = 0 x 80092003
  [File mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7601.17514], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\sppsvc.exe[6.1.7601.17514], Hr = 0 x 80092003
  [File mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0 x 80092003
  [File mismatch: C:\Windows\system32\drivers\spldr.sys[6.1.7127.0], Hr = 0 x 80092003
  [File mismatch: C:\Windows\system32\systemcpl.dll[6.1.7601.17514], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\user32.dll[6.1.7601.17514], Hr = 0x800b0100

  Other data-->
  Office details: {DA3A44EE-3695-4C81-B47E-4DDD8B7E01C7}1.9.0027.06.1.7601.2.00010300.1.0.003x 64*-*-*-*-7QJB700359-OEM-8992687-000062S-1-5-21-2417642685-859074727-1096029795Gateway NV59 Phoenix Technologies LTD.V1.09 20091126000000.000000 + 0002E813E07018400FC04090409Central Standard Time(GMT-06:00)03ACRSYSACRPRDCT109

  Content Spsys.log: 0 x 80070002

  License data-->
  The software licensing service version: 6.1.7601.17514

  Name: Windows 7 HomePremium edition
  Description: operating system Windows - Windows (r) 7, channel OEM_SLP
  Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
  ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
  Extended PID: 00359-00178-926-800006-02-1033-7600.0000-3092009
  Installation ID: 002943852626818405599325422933479754348716776080198466
  Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
  Machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
  Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
  Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
  Partial product key: 7QJB7
  License status: licensed
  Remaining Windows rearm count: 2
  Trust time: 06/08/2012-13:58:07

  Windows Activation Technologies-->
  HrOffline: 0x8004FE21
  HrOnline: n/a
  Beyond: 0x000000000001EFF0
  Event timestamp: 8:6:2012 12:55
  ActiveX: Registered, Version: 7.1.7600.16395
  The admin service: recorded, Version: 7.1.7600.16395
  Output beyond bitmask:
  Altered the file: %systemroot%\system32\sppobjs.dll
  Altered the file: %systemroot%\system32\sppc.dll|sppc.dll.mui
  Altered the file: %systemroot%\system32\sppcext.dll|sppcext.dll.mui
  Altered the file: %systemroot%\system32\sppwinob.dll
  Altered the file: %systemroot%\system32\slc.dll|slc.dll.mui
  Altered the file: %systemroot%\system32\slcext.dll|slcext.dll.mui
  Altered the file: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui
  Tampered files: Check %systemroot%\system32\slui.exe|slui.exe.mui|COM
  Altered the file: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui
  Altered the file: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui
  Altered the file: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui
  Altered the file: %systemroot%\system32\drivers\spsys.sys

  --> HWID data
  Current HWID of Hash: LAAAAAEAAQABAAEAAAABAAAAAgABAAEA6GEQYILD3hFU8Zi87L/p774oXF0 =

  Activation 1.0 data OEM-->
  N/A

  Activation 2.0 data OEM-->
  BIOS valid for OA 2.0: Yes
  Windows marker version: 0 x 20001
  OEMID and OEMTableID consistent: Yes
  BIOS information:
  ACPI Table name OEMID value OEMTableID value
  APIC APIC PTLTD
  FACP INTEL CALPELLA
  HPET INTEL CALPELLA
  START PTLTD $SBFTBL$
  MCFG INTEL CALPELLA
  SLIC ACRSYS ACRPRDCT
  SSDT PmRef CpuPm

  Can anyone help?

  That usually fixes 80% of these symptoms. I just got an email with another possible fix.

  E-mail repeated here
  Another possible remedy for machines that do not respond to the
  Update the drivers of fast storage Intel - the symptoms seem to be
  identical in a report of MGADiag
  This list of incompatibilities of file that we know so well can also be caused
  by a 'locked' CATROOT2 folder - the solution is usual
  Rename the CATROOT2OLD file and reboot
  Unfortunately I do not know how to rename this file for sure. Now, I'm trying to find out.

• Why not a not running Windows Fix - It helped my computer runs faster?

  I did what was suggested; Disabling i.e. ad - ons, change the security to return to values by default, etc., but I still encounter the problem of the programs are SLOW to load, SLOW to shut down, etc.

  These areas don't really affect the performance of the xp, of windows 'fix it' is not designed to do

  no more... It would be useful to increase the RAM to the maximum pc. Try to run, type: folder

  in the new window, go to edit, select all, clear all. Back to run, type: C:\WINDOWS\Temp

  Delete all as before, all will not delete as some are in use, 3-5 remains at most once thru, output,

  run the disk cleanup, defragmentation after.

• local print spooler service error 0x000006ba is not running windows 7

  All of a sudden I cannot print anything and I get this error message.  Using Windows 7 Home premium 64-bit.  Have you tried restarting the spooler, but he continues to go again.  Had really hoped that this bug should be gone after the transition from vista to 7, but I do not.

  Hello

  Check with the printer manufacturer for updated drivers and support for known issues.

  Check chan seen message here - one of the highest.

  fixed spooler subsystem app stopped working
  http://social.technet.Microsoft.com/forums/en/itprovistaprinting/thread/460f297a-dd66-4476-A176-542e1519ca3e

  ------------------------------------------------------------------------------------

  References to Vista also apply to Windows 7.

  Go to the one who made the printer and get the latest drivers - download - REGISTER - install yet. When
  ready to install - make a right-click on the pilot - run as administrator.

  Use this method to clear the spooler and then uninstall and reinstall your printer (check with the manufacturer for)
  the latest driver).

  Check Mr. Fixits here and if you use the other methods go back and try again later.

  Problems of print and error - a Mr Fixit of printing
  http://support.Microsoft.com/GP/printing_problems

  Solve printer problems - a Mr Fixit
  http://windowshelp.Microsoft.com/Windows/en-us/help/8c11977e-8244-408f-A036-7978a618d7a21033.mspx

  ------------------------------------------------------

  Logon as administrator

  Start - type in the search box-> COMMAND - control to the top of the list and RIGHT CLICK – RUN AS ADMIN

  You can copy and paste each line except those brackets and press ENTER after each.

  net stop Spooler

  (echo suppression of all print jobs)<-- you="" should="" see="" this="">

  ping localhost n 4 > zero

  del/q %SystemRoot%\system32\spool\printers\*.*

  net start Spooler

  (sound Done!)<-- you="" should="" see="" this="">

  ping localhost n 4 > zero

  Another way
  http://4sysops.com/archives/how-to-cancel-a-print-job-that-hangs-under-Windows-Vista-and-XP/

  Check the print - DELETE/STOP queue all jobs - then right click on the printer - REMOVAL
  http://windowshelp.Microsoft.com/Windows/en-us/help/bb6f81d9-4092-4ac8-9716-2bd008f513e11033.mspx

  If you use Control Panel - Classic - printers

  Try after unplugging your printer if necessary.
  -------------------------------------------------------------

  Also check the spooler print and its dependencies and addictions Service.

  Print Spooler service (see the following link BlackViper for Windows 7 default dependencies)
  http://wiki.blackviper.com/wiki/Print_Spooler

  BlackViper Windows 7 Service - default settings
  http://www.blackviper.com/Windows_7/servicecfg.htm

  How difficulty Windows Vista print spooler starts do not
  http://www.ehow.com/how_4920100_vista-print-spooler-not-starting.html

  ------------------------------------------------------------

  Check this thread if necessary - to stop and erase the spooler

  http://social.answers.Microsoft.com/forums/en-us/vistaperformance/thread/a15779d6-ac0d-42FD-9Ac2-a1da241ea19f/

  and here

  http://social.answers.Microsoft.com/forums/en-us/vistahardware/thread/58b54fa9-cf6f-40F7-90b2-8093c6777493

  ------------------------------------------------------

  Clean the General corruption and repair or replace the damaged/missing files.

  Run DiskCleanup - start - all programs - Accessories - System Tools - Disk Cleanup

  Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN

  Enter this at the command prompt - sfc/scannow

  How to fix the system files of Windows 7 with the System File Checker
  http://www.SevenForums.com/tutorials/1538-SFC-SCANNOW-Command-System-File-Checker.html

  Then run checkdisk (chkdsk).

  How to run check disk in Windows 7
  http://www.SevenForums.com/tutorials/433-disk-check.html

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

• "This computer is not running windows" bought online drive, worked for awhile that started to get the message no real

  Bought the disk online, worked great, I had a few computer breaks down and built a new computer.  Many worked on the new computer for months... then the message "not authentic" began to appear.

  Diagnostic report (1.9.0027.0):

  -----------------------------------------

  Validation of Windows data-->

  Validation code: 50

  Code of Validation caching online: 0x0

  Windows product key: *-* - M3DJT - 4J3WC-733WD

  The Windows Product Key hash: xo + ajVSpae7/4VoZjS7m6JL0f3A =

  Windows product ID: 00371-OEM-8992671-00524

  Windows product ID type: 2

  Windows license Type: OEM SLP

  The Windows OS version: 6.1.7601.2.00010100.1.0.048

  ID: {942260EC-6591-4F21-A3E3-8294A20E2321} (1)

  Admin: Yes

  TestCab: 0x0

  LegitcheckControl ActiveX: N/a, hr = 0 x 80070002

  Signed by: n/a, hr = 0 x 80070002

  Product name: Windows 7 Professional

  Architecture: 0 x 00000009

  Build lab: 7601.win7sp1_gdr.130318 - 1533

  TTS error:

  Validation of diagnosis:

  Resolution state: n/a

  Given Vista WgaER-->

  ThreatID (s): n/a, hr = 0 x 80070002

  Version: N/a, hr = 0 x 80070002

  Windows XP Notifications data-->

  Cached result: n/a, hr = 0 x 80070002

  File: No.

  Version: N/a, hr = 0 x 80070002

  WgaTray.exe signed by: n/a, hr = 0 x 80070002

  WgaLogon.dll signed by: n/a, hr = 0 x 80070002

  OGA Notifications data-->

  Cached result: n/a, hr = 0 x 80070002

  Version: N/a, hr = 0 x 80070002

  OGAExec.exe signed by: n/a, hr = 0 x 80070002

  OGAAddin.dll signed by: n/a, hr = 0 x 80070002

  OGA data-->

  Office status: 100 authentic

  Microsoft Office Professional 2007-100 authentic

  OGA Version: N/a, 0 x 80070002

  Signed by: n/a, hr = 0 x 80070002

  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

  Data browser-->

  Proxy settings: N/A

  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

  Default browser: C:\Program may Explorer\iexplore.exe

  Download signed ActiveX controls: fast

  Download unsigned ActiveX controls: disabled

  Run ActiveX controls and plug-ins: allowed

  Initialize and script ActiveX controls not marked as safe: disabled

  Allow the Internet Explorer Webbrowser control scripts: disabled

  Active scripting: allowed

  Recognized ActiveX controls safe for scripting: allowed

  Analysis of file data-->

  Other data-->

  Office details: {942260EC-6591-4F21-A3E3-8294A20E2321}1.9.0027.06.1.7601.2.00010100.1.0.048x 64*-*-*-*-733WD00371-OEM-8992671-005242S-1-5-21-49902413-2146429849-4075169553to be filled by O.E.M. power O.E.M. American Megatrends Inc.. 0906 20120917000000.000000 + 00029343D07018400F204090409Central Standard Time(GMT-06:00)03100100Microsoft Office Professional 200712wznNXCj5jOP5M9 + Hd/snLz 0nek plus81605-901-0646624-659751 6CEFCA8B5E0CF0A

  Content Spsys.log: 0 x 80070002

  License data-->

  The software licensing service version: 6.1.7601.17514

  Name: Windows 7 Professional edition

  Description: operating system Windows - Windows (r) 7, channel OEM_SLP

  Activation ID: 50e329f7-a5fa-46b2-85fd-f224e5da7764

  ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f

  Extended PID: 00371-00178-926-700524-02-1033-7601.0000-1012013

  Installation ID: 011131536211024530581264179970830044519815721950230836

  Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338

  The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339

  Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341

  Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340

  Partial product key: 733WD

  License status: Notification

  Reason for the notification: 0xC004F057.

  Remaining Windows rearm count: 3

  Trust time: 05/06/2013-08:16:38

  Windows Activation Technologies-->

  HrOffline: 0x00000000

  HrOnline: 0x00000000

  Beyond: 0 x 0000000000000000

  Event timestamp: 4:12:2013 15:05

  ActiveX: Registered, Version: 7.1.7600.16395

  The admin service: recorded, Version: 7.1.7600.16395

  Output beyond bitmask:

  --> HWID data

  Current Hash HWID: MAAAAAEAAwABAAEAAAACAAAAAQABAAEAln2Q95FSdMRkx0ZSmkbS6a5dysQ + B251

  Activation 1.0 data OEM-->

  N/A

  Activation 2.0 data OEM-->

  BIOS valid for OA 2.0: Yes, but no SLIC table

  Windows marker version: N/A

  OEMID and OEMTableID consistent: n/a

  BIOS information:

  ACPI Table name OEMID value OEMTableID value

  APIC                                    ALASKA                                A M I

  FACP                                   ALASKA                                A M I

  HPET                                    ALASKA                                A M I

  MCFG                                 ALASKA                                A M I

  FPDT                                    ALASKA                                A M I

  BGRT                                   ALASKA                                A M I

  SSDT AMD POWERNOW

  you use a Dell OEM SLP key on a motherboard retail. that does not work.

  OEM SLP: This key comes pre-installed in Windows, when it comes to the factory. This key is designed to work with the special instructions isn't on the hardware of this manufacturer. Then, when Windows was installed using the OEM SLP (in factory) Windows 7 key leans on the motherboard and he sees special instructions and activates